My husband was working in the area and we decided to make new Orleans our vacation spot. This way our family could be together even if dad had to work. My husband's location was changed 5 days before we were to arrive.. We called and cancelled immediately. The Hilton not only charged us the entire $ 2,000 for the five... More

We've stayed at many Hilton Garden Inns around the country and in Canada as they generally get it right. Not in this case, however. This is the black sheep of the Hilton Garden Inn group. They just don't seem to care, either. We received "wake up" calls for previous guests at an ungodly hour that they would not disable after... More

They had the best price for a brand name hotel, close to where I needed to be, for Tulane's graduation weekend. Hotel reception is on the 11th floor, rooms are above. There is no sitting/waiting area on the ground floor. I doubt any of the rooms have decent views. My room had a smoky smell for a non-smoking room. If... More

I reserved this hotel last minute and the reservation line was great The check-in process was very quick. Parking, $26/day I feel is very pricey. The room was comfortable. Breakfast didn't open til 6:30am, so if you plan on staying here and want to eat breakfast, don't plan on leaving very early. Otherwise, it was good, friendly and Burbon and... More

I have stayed at this hotel several times. The staff is wonderful. They move quickly, answer questions, meet any requests, clean the rooms well, and provide for a snag free stay. While the rooms are a little more $ than I usually spend, they were reasonable for the time of year that I visited which as for Jazzfest. The air... More

Stayed here for the weekend and was perfect location in the French Quarter and easy access to the trolley to sight-see. Standard Hilton Garden Inn - room was a bit old, and scratchy towels, but no big deal. Had heard there were bed bugs, but hope that wasn't the case. :/ Breakfast was great. We left our bags with front... More

Arrived at hotel - was glad I returned the rental car beforehand at $26 a day parking. Entrance to hotel was a bit hard to find with reception area up on the 11th floor, but was quite nice and staff friendly once you got there. Checked into room, it was spacious and clean with decent facilities, and the decor is... More

This Hilton Garden Inn is not really in the French Quarter, but it's not terribly far away. During the day the walk isn't bad at all, but at night it can be a little scary. The hotel itself is nice. We got upgraded to a corner suite, which was great. The check in area can be a littel confusing, since... More

We, a party of 4 had 2 rooms for 2 nights. While the one had a great view over the city and the Metrodome, the other had a disappointing one on a interior court. The rooms were decently arranged, clean and spacious enough. Was conveniently located, next the french quarter and the business district. For the value, I think it... More