Very friendly, helpful and knowledgable staff. The most comfortable hotel bed we slept in during our 3 weeks in USA. Clean and secure. Good Wifi. A long way out of town. Pair it with Triple J Transportation who will inexpensively ferry you to and from town every day. James from TripleJ is a mine of information on NOLA. The only... More

My family of 9 stayed at the Holiday Inn Express the day before we were to leave on a cruise. We were treated like we were the only guest at this hotel. The rooms were very clean. Which I am really funny about. The continental breakfast was like eating in a restaurant. Bacon, eggs, pancakes, gravy and biscuts. The service... More

I really enjoyed my stay at the Holiday Inn Express New Orleans East. The room/bathroom was very clean. The bed was very comfortable. For an express hotel, this really exceeded my expectations. The complimentary breakfast was good. This hotel is only about 5-7 miles from the Michoud Assembly Facility which made it very convenient. I will definitely stay here again... More

My daughters and I were leaving out of New Orleans for a cruise. I reserved a room to stay at for the night before the cruise, and paid for the room online through the company website. The night we were to stay, I called to tell them to inform them that we would be arriving later than I had thought... More

The front desk clerk was rude, ghetto an utter nightmare! There were prostitutes in the front, there was hair in my bathroom and the room smelled horrible! NEVER again!

We decided to stay overnight in New Orleans with our family on our way back from Florida, but didn't want to stay downtown. We were very pleased with the area where this hotel was. It seemed safe and less hectic than the areas closer to the center of town. The hotel was beautiful, very clean, and quiet. Loved everything about... More

Just wanted to send a special thank you for the wonderful customer service reps especially Preselyn ... She was awesome. She went out her way to make sure everything was great each day. She always had a friendly conversation and greeted us by name... That's a big plus!!! We stayed in the double suite and was very spacious for the... More

Pros: Free parking, not too far a drive from most of the city's highlights and features, very spacious room (included a separate living room with coffee table and pull-out couch), very quiet (even though, as many reviewers mentioned, the hotel faces both an abandoned hotel and the highway, it was still very quiet), toiletries provided (mouthwash, lotion, shampoo, conditioner, emery... More

Stayed here the night of Thanksgiving. Clean lobby, friendly staff, good price with free parking, as compared with pricier downtown hotels that charge $25 and up for each night of overnight parking. Stayed in an executive room, which is a fancy word for a small room. In Holiday Inn Express terms, I think "leisure" rooms are more roomy. Good free... More