The staff at the Pelham was incredibly lovely — notably Troy. Troy patiently and kindly helped us with a failed booking through hotels.com. We came in late Thursday night and while the lobby was a bit busy, he acted like it was no inconvenience to help us rebook a room and fix our potential hotel disaster. He was so cheerful,... More

Our stay at the Pelham was awesome because of Brandon. Friendly, accomodating, & knowledgable about the New Orleans area. We just knew he was the owner with the way he handled any situation we presented to him. Suggestions on places to eat was outstanding, entertainment options were enhanced by his suggestions. Way to go Brandon! Definitely 5 Star customer service.... More

The staff at The Pelham are simply amazing, Brandon helped us check in and made sure that we were completely comfortable and had everything that we needed. He was extremely helpful and let us know that whatever we needed, he was there for us! Troy was also very helpful! Troy helped us find a great tour that they set up... More

The only thing that made our stay at the Pelham bareable was the front desk staff. Troy was fabulous as well as the rest of the staff at booking and recommending things to do and see in New Orleans. Other than that the room was small, the TV had little reception and the bathroom...... well Bourbon st. smelled better than... More

My wife and I stayed at the Pelham in late March, 2013. Both desk clerks were absolutely awesome. We were never disappointed with the directions and advice given. Both, the white fellow and the black fellow were so accommodating and polite we were sad to leave. At one point I had finished a paperback and dropped it of at the... More

If you're looking for a luxury hotel with amenities, this is not it. We found it very quaint in keeping with the New Orleans atmosphere which was what we were looking for. It's in a great location a block from the casino, 2 blocks from the waterfront area, 1 block from streetcar, bus, etc. We didn't need our car. The... More

We had a wonderful time staying at the Pelham hotel for jazzfest. Troy at the front desk was awesome and so accommodating! Comfortable, no frills hotel. But who needs frills when your in the lovelist city in america! Plus the Hotel was in a GREAT location. About a 5 minute walk to Burbon street and the french quarter. Amazing brunch... More

My daughters and I stayed here for two nights before embarking on a cruise. It also just happened to be the first week of Mardi Gras. This hotel is tucked away on a side street, but is about three short blocks from the French Quarter. The room was fairly small, but with a very high ceiling. It was beautifully furnished,... More

We stayed at The Pelham for the second weekend of Jazz Fest, and we were not disappointed! The staff at reception were friendly and helpful, the room was a good size, clean, comfortable and quiet. We had a corner room, so plenty of windows. The location is great, just a few minutes' walk from the French Quarter, and also handy... More