The location is fantastic! The rooms need some updating... Also, I opted for 'the green' program and did not get rewarded my points, even after calling about it a few weeks later and being promises that they would be reflected in my account.

This place has a 4 star rating from AAA maybe when it first opened. The view from the lobby is awesome overlooking the Mississippi river, but from there it goes down hill. One elevator not working the 4 days we were there. The carpet throughout the hotel needs to be replaced, the furniture in the lobby needs to go to... More

My stay here was very comfortable. Excellent location and easy to get everywhere we were going. The dual elevators needed to get from street level to guest rooms is annoying, but manageable. The place smells delicious... Would certainly stay again.

Stayed here for 2 days and t was fantastic , really interesting how the lobby is on the 11th floor giving a good view of the city , room had a view of the city from the 22nd floor , bell man was courteous and recommended some good places to go for some southern food.

I stayed at the Westin for my first stay in New Orleans I opted to upgrade to a suite. The location is the best right on the river and a few blocks from all the great restaurants, bars, casino, shopping And bourbon street. Service was really good, staff was willing to go above and beyond. I had a dress that... More

I recently stayed at the Westin Canal Place Hotel during Jazz Festival weekend. The hotel was busy but not crowded. Moreover, the staff of the hotel was always nice even though they were being constantly being bombarded with questions from guests. The room was specious and comfortable with all the normal Westin amenities. The breakfast was quite overpriced, in my... More

This is a nice hotel and located perfectly on the edge of the French Quarter and Garden District. Easy walking distance to Canal Street and Bourbon Street. Very friendly staff. Hotel is nice and clean. I'll speak to the elevators since I saw some commented on them - the hotel is in the process of renovating the elevators - two... More

Staff was very friendly upon checking in and during the entire stay. The room was huge and they put us on the high floor with great view of New Orleans. We walked to everywhere as everything was so close. If you are looking for good New Orleans Jazz music, walk down Bourbon Street past the party clubs (they are fun... More

The location of the hotel is excellent - steps from the riverwalk, Harrah's casino, and the french quarter. The river views - from the lobby (and my room) were outstanding. The lobby area was impressive. Yet, I was surprised at the shape the hotel was in. The elevator walls had what appeared to be ripped off plaques and small holes... More