I read a lot of reviews commending the staff, maybe they had a turn over? Not just myself, but I watched and listened as they treated other guests with bored and grumpy attitudes. Only the young lady that checked us in late at night was pleasant, don't think the other ones know how to smile. The custodial staff was much... More

Just 2 quiet blocks outside the French quarter is this lies this lovely place. The room was delightful with more threads in the covering than you can count. The front desk staff was very friendly and helpful (set up our room with a surprise from our kids; no business center but they printed our boarding passes). Small gripe: the word... More

Although the hotel isn't in the heart of French Quarter, I found that to be an asset. It's just a block or so off Canal Street, but far removed from the drunken craziness just a few blocks away (makes a big difference at night). Also, it's closer to the Convention Center & extremely close to a host of good restaurants... More

Our group of 6 fun folks had the best hospitality and customer service (from Rebecca) of any hotel we have ever stayed at in our 36+ visits to New Orleans as we always attend Quarter Fest or Jazz Fest in April over the past 30 years, so we have stayed at numerous hotels over the last 3 decades. The hotel... More

We had a large room, 12 foot ceiling, king bed plus couch, microwave and frig, all very comfortable and and dead quiet (in the second building, across the courtyard, along Natchez St). Free wifi was fine. Other reviewers have commented on the superb location in the CBD but near the Canal Street streetcars, the Quarter, and the river front. The... More

The St. James was cozy. The lobby is small but comfortable. Loved the courtyards. Our room was good sized, clean and the bed was very comfortable. The staff was friendly and quite helpful with suggestions for sightseeing, restaurants and where to park. The location was the best. We were there primarily to see the World War II Museum and we... More

Stayed for 2 days recently and was quite impressed with my room. King size bed and huge bathroom. Also very clean. Had a great view from our window so that was nice also. On a negative side the couple that we were travelling with also stayed here and their room had no window at all. That wasn't so good. Was... More

The St. James exceeded my expectations for our five day stay in New Orleans. The staff was very friendly and helpful upon arrival and were quick to process our reservation and help with baggage. I was suprised to find our room was very sleek and updated. I have stayed in New Orleans before, and while I appreciate antique decor -... More

In area for business Good Price for the value. Cheap price for the service you get Would I return yes for the quality service Room was average. Very disappointed there were no cups of any kind in the room and the housekeeper just didn't forget to stock the cups also forgot to remove old food from microwave from a previous... More