The staff at this hotel are friendly and helpful. The rooms are clean, updated and stylish. There is free wifi (something you don't always get these days!). And the best part is the location. The hotel is situated one block from the main shopping/food area in the University District. Also, the hotel is situated very conveniently to the I-5 and...
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Upon arrival the receptionist was just OK, not as what I'd expected from someone who does this job - she didn't really care maybe because she's a student in the nearby university district. from that moment I felt the service has something lazy more like a youth/student hostel.
- didn't like the fact that the cleaners use the guest's lift...
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When I stay at a boutique hotel I pay more and expect more. More than two small scratchy towels in the bathroom, more than a bad shower head placed in the wrong place to use the shower wall mounted soap and shampoo, more than a broken mr coffee one cup coffee maker and more then one very small very short...
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Dear Zubsin,
Thank you for taking the time to write about your recent visit to Hotel Deca. I am so sorry that we were unable t o meet your expectations. Although you may not have noticed this, we do consider ourselves a boutique hotel. As with many hotels, there is not one particular standard for a boutique hotel. While some...
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This is a wonderful, if quirky, hotel. The rooms are well-appointed and comfortable. I was surprised by the comfort of the bed. The exercise room is small, but has what you need (except the towels were empty when I went down later in the evening). The front desk doesn't make you aware of where breakfast is in the morning. We...
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Thank you BertsJollyHoliday for your review. I am thrilled that your recognized our commitment to providing a truly friendly environment for our business travelers. Our central location and hotel shuttle makes it easy for our guests coming to Seattle on business to stay in a relaxed environment that is conducive for getting work done. Hopefully we will become your hotel...
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Overall good experience,friendly staff, comfortable bed with god pillows. The bathroom is small with no counter space. One very important caveat: do not even consider staying there with children. The knee high windows open out without any guard rail and any child could easily push them out propelling themselves into space !! This hazard is concealed behind sheers so your...
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Dear EmmaVictoria,
Thank you from taking the time to write about your review about your visit to Hotel Deca. As I mentioned in my email to you, prior to your visit I realized that some of our guest room windows open beyond a limit I am comfortable with so we set out a plan to immediately fix this. I have...
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This is a unique hotel in a great area near the university. Room was clean and very functional. Staff were very friendly and helpful. We left our car for a week while on a cruise and this is a superb option! Free shuttle to the cruise terminal.
Hello Sadec1970,
Thank you for such an amazing review. The park and cruise package really is a fantastic option for guests who are driving to Seattle then heading for the cruise. It is often hard for travelers to figure out where to leave their car while they are on the cruise. Hopefully this package helped put your mind at ease....
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The lobby was very modern and up to date. I felt welcome and was helped right away. The staff was very friendly, and the check in was fast. I had free parking included in my roomrate, which was great. The room was bright and comfortable with new, nice furniture. It looked very modern, but the bathroom could need an update....
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Dear vero465,
Thank you for taking the time to let everyone know about your recent trip to the hotel. I am so glad to see so many aspects of your visit were enjoyable. I wanted to let you know that at the end of the year we will be starting a major renovation to our hotel rooms with a huge...
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Comfortable, clean with an eclectic decor that made one feel at ease. The history of the hotel added to its allure. The chaise by the window was great for looking at Mt Rainier and the Space Needle. The front desk staff were friendly and helpful and made a person feel special. It is centrally located and easy to get to...
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Dear myrna134
All of us thank you for posting such a wonderful review of Hotel Deca. You definitely touched on a number of the wonderful ameities and experiences a guest can indulge in while staying at the hotel. I personally wanted to thank you for recognizing our outstanding team at the Front Desk. We truly have a number of exceptional...
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Arrived midnight, no trouble for the staff to find an Aussie a tea bag for a cuppa. Room clean bright and location great. Bed and pillows like sleeping on a marsh mellow, awesome after 24 hours in a plane. Could not complain about anything. Thank you Hotel Deca
Hello Trigger23,
We are so excited that you enjoyed your stay and slept so comfortably. After a long plane ride the very last thing you need is a horrible night sleep. Our personal goal is that you arrive to the Deca happy and you leave the Deca ecstatic. It sounds like from your experience we may have
achieved this.
We...
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No heat in room, lied to about the cause, poor response to problem, promised help but did not produce a heater until 11pm. Interviews with other guest said that they had heat, so they could have changed our room--but it was not offered. We got a space heater and one extra blanket at 11pm.
Dear 99peonyrose,
I wanted to let you know how sorry I am that your experience was clearly not at all what you thought it was going to be. I can assure you our entire team is extremely disappointed that we were unable to create an experience that would have turned your review into a much more positive one. I have...
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