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All 69 Omaha hotels »

Comfort Inn at the Zoo

2.0 of 5
2920 South 13th Court, Omaha, NE 68108
Hotel amenities
Comfort Inn at the Zoo
Ranked #21 of 69 hotels in Omaha
4.0 of 5 stars 59 Reviews
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59 reviews from our community

    Trip type
Traveller rating
    23
    20
    5
    7
    4
Date Rating
Wheatland, Wyoming
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 May 2012
1
person found this review helpful

We had a courtyard room, with a patio door, which made taking our dog in and out really convenient. These patio type rooms are few and far between it seems. Fee for the dog was reasonable. Room was clean and acceptable, it ain't the Bellagio, but it is a good place to stay in Omaha. Easy on and off interstate... More

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Fairfield, IA
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 April 2012
1
person found this review helpful

My kids and I stayed there March 30th while visiting the zoo. We arrived at 9:30 in the morning and the lady checked us in which we weren't expecting. We had gotten back from the zoo and had been in the hotel room for a little while; we went to the car to go and look at some of the... More

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ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review
17 April 2012

Dear IAMomwkids, Thank you for telling us about your recent stay at the hotel. We appreciate all of your comments. We hope that you enjoyed your trip to the area zoo. Omaha has a lot to offer its visitors. Thank you for mentioning the staff member who helped you with your car. We strive as a hotel to provide a... More

1 review
3 of 5 stars Reviewed 23 March 2012 via mobile

Room clean and quiet. Adequate for an overnight stay very average. Good breakfast. Bring your own pillow!!! Their pillows are square and the size of throw pillows. (That's why the poor rating in value)

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ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review
25 March 2012

Dear coloradoforever999, Thank you for telling us about you recent stay. We are sorry that you did not like the pillows. We have brought these concerns to our managers. We are sorry for any inconvenience that this may have caused you. Thank you for all of your comments. We will pass them on to our staff. Thank you again for... More

Denver
Top Contributor
61 reviews 61 reviews
Reviews in 27 cities Reviews in 27 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

It's a typical Comfort Inn, and that's a good thing. Clean, comfortable, inexpensive, friendly staff. Downside: eggs are the consistency of over-sized rice which makes them hard to eat with a small, plastic fork.

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ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review
5 February 2012

Dear Rick A, Thank you for taking the time to review our hotel. We will pass all of your comments and concerns on to our staff. We are very sorry that you were not satisfied with your eggs. We are currently looking in to that situation. We strive as a hotel to provide a clean, safe, and comfortable place to... More

Tomahawk, Wisconsin
Contributor
20 reviews 20 reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 15 November 2011
1
person found this review helpful

This is a clean comfortable, friendly hotel. Our daughter lives near this hotel so we stay there four or five nights a year at least. Never had a problem. Not too far from downtown but out of heavy traffic. No sit down restaurants in area but has a Jimmy John's and a McDonalds within walking distance. Again downtown with plenty... More

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ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review
20 November 2011

Thank you for taking the time to review our hotel. We appreciate that you stay with us again and again. We are glad we accommodate you when you are visiting your daughter. Thanks for your great comments. We will pass them on to our staff. We look forward to your future visits. Thanks again for your comments. We hope that... More

Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 12 September 2011
1
person found this review helpful

This hotel is poorly run. Front staff can't explain how to connect to the "free" Wi-Fi. Leaves the front desk unattended with several people waiting in line. Wall outlet in the hall across from our room was black from sparks and had black streaks up the wall around the outlet. The hallway to the breakfast area during breakfast was jammed... More

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ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review
12 October 2011

Thank you for taking the time to review our hotel. Our General Manager Georgia has recently reached out to you on your concerns about the hotel. We are currently working on fixing these issues. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Your comments will help us improve our service. Thank you again... More

Kansas City, Kansas
1 review
5 of 5 stars Reviewed 5 September 2011

Nice comfy rooms, excellent staff (especially the day shift front desk attendant), and great contiental breakfast.

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ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review
7 September 2011

Thank your for your recent review of our hotel. Your comments about our front desk attendant will be passed on. We are so happy you enjoyed your breakfast and your stay. The Comfort Inn® at the Zoo is conveniently located off Interstate 80, adjacent to Omaha's Henry Doorly Zoo and TD Ameritrade Park. Thank you again for your comments!!! We... More

Beresford, sduth Dakota, USA
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 August 2011
1
person found this review helpful

Kelly, Nakisha (sp? –sorry) and Georgia were absolutely the best. They were amazingly helpful, pleasant, and always had a smile. We had 2 standard rooms and 1 suite, all were clean, spacious and very comfortable. The location was perfect for our visit to the zoo and the wedding and reception we were attending downtown. Breakfast exceeded expectations, lots of variety.... More

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ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review
28 August 2011

Thank you for taking the time to review our hotel. We appreciate your comments about our staff. We will pass these comments on to our staff. We are very happy that you had a great stay at our hotel. The Comfort Inn® at the Zoo is conveniently located off Interstate 80, adjacent to Omaha's Henry Doorly Zoo and TD Ameritrade... More

Kansas City, Kansas
1 review
2 of 5 stars Reviewed 22 July 2011

Just wanted to give my opinion since i did read these reviews before selecting this hotel....first off the person i made my reservations with several weeks before our trip gave me false information regarding their zoo package. it only includes the zoo dollars, NOT admission tickets. that was my deciding factor and was disappointed to find out that i could... More

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CEGHotelsResponse, Manager at Comfort Inn at the Zoo, responded to this review
23 July 2011

Thank you for taking the time to review our hotel; we appreciate the comments you made and also we are glad you had a chance to chat and resolve some of the items with Georgia our General Manager. We appreciate all comments and as this comments is not typical of our guest experience we have taken your comments and worked... More

Memphis, Missouri
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 19 July 2011

We stayed here last weekend during a visit to the Henry Doorly Zoo in Omaha. For the price we paid, it was a very great deal. The hotel is not too big, so there wasn't much traffic. It seemed all other hotel guests were visiting the zoo as well. The pool was nice and had no problem holding 10+ kids... More

Was this review helpful? Yes
CEGHotelsResponse, Manager at Comfort Inn at the Zoo, responded to this review
22 July 2011

Thank you for taking the time to review our hotel. We are very pleased that you enjoyed your stay at our hotel. We hope if you return to the Omaha area, that you will keep us in mind. The hotel is ideally located minutes from downtown Omaha and the historic Old Market Omaha arts and entertainment district, which boasts numerous... More

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Additional Information about Comfort Inn at the Zoo

  • Comfort Inn Omaha
  • Zoo Hotel Omaha
  • Comfort Inn Zoo
  • Omaha Comfort Inn
Address: 2920 South 13th Court, Omaha, NE 68108
Price range (per night):* S$135 - 318

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Comfort Inn at the Zoo
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