While at this hotel I happened upon a very bad experience that management took care of as soon as possible. I really appreciated the help and care that I received from this hotels management!! As soon as I alerted the manager as to my situation she called immediately to make sure everything was made right.
While the management gets an...
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From check in to check out my stay was great. Front desk and staff treat you like family. Firewater Grill is awesome...make sure you check out their band and steak wedding food was even great. You won't be sorry if you stay there.
The breakfast was nice and the associates were friendly. Partial renovations were done but the hotel still has outdated furniture. Cleanliness was sub-par.
Dear Ryan Sorensen,
Thank you for telling us about your recent stay at our hotel. We appreciate your comments about the hotel. We are little by little working on updating our hotel. Thank you for mentioning the cleanliness of the hotel. We have passed those comments on to our housekeeping staff. It is important to get guest feedback so we...
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After being re-routed from the overbooked Ramada to the nasty Baymont Inn, we finally settled into the Comfort Inn. After dealing with that drama for the past 2 hours, all we wanted to do was unpack and unwind. Traveling with 3 children can do that to a person quickly! We were greeted at the front desk by a very pleasant...
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Dear cartera_12,
Thank you for telling us about your recent visit to our hotel. We are so glad that we could accommodate you and your family. We are glad we made the kids happy by upgrading your room. We appreciate all of your comments and will pass them on to our staff. They always appreciate hearing when they are doing...
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When I walked through the front doors and gave them my name to check in, Miss Aretha (the front desk staff) greeted me with a big smile and hello and announced I had been on her mind all day and was waiting for our arrival. Imagine! She wanted to check us in even though we were 3 hours early, and...
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Dear trevtnyc,
Thank you for telling us about your recent stay in our hotel. We appreciate all of thoughts and comments. We really appreciate all of your nice comments about our two employees Aretha and Annh. They are a true compliment to our hotel. We will pass these great comments on to them They always appreciate hearing when they are...
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This is almost a year late but I wanted to make comment of a very nice stay I had at this hotel for my best friend's wedding. They had their reception at the hotel so it was very convenient to get to the ceremony, changing then having a great time at the reception. The front desk was very nice and...
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Dear trevtnyc,
Thank you for taking the time to review our hotel. We appreciate all of your comments and concerns. Without our customers input we would not be able to improve our service to you and to future guests to our hotel. Thank you for all of your comments we will pass them on to our staff. We are glad...
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First room smelt like someone had smoked a carton of cigarettes in it. They moved us to another room which smelt like rotten eggs and had bugs all over the shower. As i sat down on the bed of the third room a big long bug came crawling out. Bar downstairs is very loud and the crowd it brings is...
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We really enjoyed our stay. We stayed in a kids suite which helps our children feel like they are at home. They are very roomy so they could spread out and not be on top of each other.
The continental breakfast is great and has a lot of choices other than cereal and doughnuts.
We accidentally left our pillows there...
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Thank you for taking the time to review our hotel. We appreciate your comments about your room and the breakfast. We will pass all of your comments on to our staff. We strive as hotel to provide a clean, safe, and comfortable place to stay.
Thanks again for your time. We hope that you will come stay with us again.
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While the staff here is very friendly,
I was troubled by the noisy party-like atmosphere spilling out from the restaurant in to the lobby and other parts of the hotel when I arrived on a Saturday night. Watching young people cavort around the lobby and in the elevator holding bottles of booze is not something I particularly like to see...
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Clean, comfortable and affordable hotel. Breakfast was good.
Thank you for taking the time to review our hotel. We appreciate all of your great comments. We are passing them on to our staff. They always like to hear when they are doing a good job.
Thank you again for your great comments. We hope that you will stay with us again on future visits to the area.
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