We stayed a short night here as we arrived late and had to be at the airport VERY early the next morning. I thought the staff was friendly. The room was TINY, the bathroom could have been cleaner. The shower may have been falling apart. . . and the tile was kind of dirty. One side of the hotel is... More

Our trip started with arriving only to find the type of rooms they guaranteed weren't available after all. They told us they did have some like we wanted but were holding those for someone else. Never mind that we called over 1 month prior to prearrange it all. After much haggling they did offer to give us an extra room.... More

I have stayed in a number of Omaha hotels and this was hands down the warmest, friendliest hotel I have been in for years...anywhere! I had an early arrival and checkin...no problem! Every time I went by the desk someone greeted me. One of the ladies who serviced my room wrote me a thank you note! Amazing. The only negative... More

I traveled here 3 times in the last two months. Shuttle van is timely. I have NO complaints except for the last ten minutes of my stay. I was given a late checkout of 12:30 pm which was agreeable. However at 12:22 pm housekeeping knocked on my door. I was packed and dressed to leave and just finishing tidying up.... More

Can't say enough good things about the staff and their excellent shuttle service to the airport and downtown area during a 4 night stay. A cancelled flight meant we had to ask for a late checkout, which was granted and they stored our luggage. Easy walk to the various downtown event venues. Breakfast was limited but I never went hungry.... More

I travel to Omaha, NE on a regular basis, and due to a large city wide event, found myself at the Fairfield Inn, located in downtown Omaha for the first time. Initially, I was disappointed with the lack of restaurant options, poor sleeping quality and rooms. There is one sports bar within walking distance - the food is as you... More

We were back in the heartland for a wedding and the shuttle serve is outstanding. They will pick you up from the airport (just remember to call) as well as anywhere in the metro within a few miles of the hotel. I was told that they will also take you to and from the zoo. They allowed us a very... More

Great welcoming staff and efficient front desk. Rooms are satisfactory and clean. Breakfast about average. Common areas good. Night we were there a youth convention was in town. Thought maybe the hotel would be noisy. Staff assured us they were in control. And they kept their promise. It is a little out of the way but the shuttle was convenient... More

We stayed here the first weekend in November for an event at the Century Link Center. The hotel is within close proximity of there, as well as very convenient to the Old Market area, the entire downtown, Creighton University, the Airport, and the major freeways. There are a few dining and shopping options within walking distance....numerous others within a five... More