Thank you for taking time to respond to the questionnaire and to share your thoughts from your last visit to Residence Inn here in Springfield, IL. Responses such as yours help us in any future planning. We were sorry to hear that you experienced cold food at breakfast. Sometimes when guests get their food they forget to close the top... More

All of us here at Residence Inn thank you for responding to the questionnaire in reference to your stay with us. We are happy to know that you were quite pleased with your stay and that you were made to feel “right at home” with us. We constantly strive for good customer service and when we receive responses such as... More

Thank you for taking time to respond to the questionnaire. We constantly strive for good customer service and it’s through responses like yours that help us to realize that we are on the correct track. We are happy to know that you enjoyed your stay with us and that you were comfortable with the amenities we have to offer. We... More

Thank you for taking time to let us know how your stay here at Residence Inn was. We are happy to know that you were pleased and satisfied with your room as well as the amenities that come along with your stay. We do, however, apologize for the noise from the Basketball Court and are happy that you brought this... More

We all join in thanking you for allowing us to know how your experience was while staying here at Residence Inn. We continue to strive for quality customer service and hearing from our guests allow us to maintain that standard. Your suggestion about baggage holders is well taken and will be shared. We hope that should you ever be in... More

Thank you so much for your thoughtful words that expressed your experience while staying here at Residence Inn! We appreciate your taking time to let us know how we are doing. We continue to strive for good customer service as we want all our guests to feel at home and comfortable. Your kind words only confirm that we are doing... More

We welcome you back once again. We are so pleased to know that the good customer service you received on your first stay continued to be so on your return. We appreciagte your taking time to express the good customer service that you received. We continually strive to make our guests feel right at home and leave with a memorable... More

Thank you so much for your quick reply to the questionaire. Know that we appreciate your kind remarks. We continue to strive for good customer service. Comments such as yours helps us realize that we are the right track and continue to do so. We hope that in your next travel plans, that you will, once again, choose Residence Inn... More

Thank you for taking time to respond to the questionaire. We appreciate knowing that you enjoyed your stay. Unfortunately, at this time we can't do anything about the small bathroom area, however, your comment will certainly help in the future planning of rooms. We hope that in your future travel plans that you will come to see us again and... More