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All 39 Springfield hotels

Residence Inn by Marriott Springfield South

3.0 of 5
2915 Stanford Ave, Springfield, IL 62703
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Ranked #1 of 39 hotels in Springfield
Most recent review
5 of 5 stars Reviewed 2 June 2013
62Eric Madison, Wisconsin
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68 reviews from our community

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    59
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Date Rating
Madison, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 June 2013

Well upon arrival Ken was the most gracious host.we checked with not isues...the rooms were great. Tha t night we met Cathy wonderful , and Miss Robeyn....wow...what a joy...and your kitchen staff was awesome...they had thier wok cut out for them even Miss karen a guest who helped me with my breakfast for me and my friends...Ocerall I just loved... More

Was this review helpful? Yes 1
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review
5 June 2013

Thank you for taking time to respond to the questionnaire and letting us know what a wonderful experience you had while staying here with us at Residence Inn. Our ultimate goal is to provide good customer service. When we receive responses such as yours, it pleases us to know that we are doing our job. We hope that in the... More

Damascus, Maryland, USA
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 28 May 2013

We stayed here for just one night out of a three night trip. the room was spacious. the staff were very friendly and helpful. The layout wasn't perfect, as the bathroom was right next to the bed. I couldn't help but be woken up by my husband who is an early riser brushing his teeth. The only dissapointing thing was... More

Was this review helpful? Yes 1
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review
30 May 2013

Thank you for taking time to respond to the questionnaire and to share your thoughts from your last visit to Residence Inn here in Springfield, IL. Responses such as yours help us in any future planning. We were sorry to hear that you experienced cold food at breakfast. Sometimes when guests get their food they forget to close the top... More

Kennett, Missouri
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 25 May 2013

We chose Residence Inn to stop for one night on our way to the lake for a week. This hotel is was the perfect way to start our vacation. The staff is unbelievably friendly and helpful, and the rooms are extremely clean and roomy. We love that our two Goldendoodles were welcomed and really appreciated the huge, grassy area for... More

Was this review helpful? Yes 2
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review
26 May 2013

All of us here at Residence Inn thank you for responding to the questionnaire in reference to your stay with us. We are happy to know that you were quite pleased with your stay and that you were made to feel “right at home” with us. We constantly strive for good customer service and when we receive responses such as... More

Chesterfield, Missouri
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 22 May 2013

We stayed here over the weekend for sightseeing in Springfield and wanted to stay much longer just to relax at this hotel. The room was great looking, spacious and comfortable, had everything we would need or want for an extended stay. Very friendly, professional and helpful staff.

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review
23 May 2013

Thank you for taking time to respond to the questionnaire. We constantly strive for good customer service and it’s through responses like yours that help us to realize that we are on the correct track. We are happy to know that you enjoyed your stay with us and that you were comfortable with the amenities we have to offer. We... More

Irvine, California
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 16 May 2013

I stayed here for a month while I was working in Springfield. This hotel was great! Staff were very nice and helpful. I had a one bedroom suite which was like having an apartment. It had a fully equipped kitchen with plate, glasses, pans etc and a dishwasher. There was plenty of room to spread out on the couch and... More

Was this review helpful? Yes 1
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review
17 May 2013

Thank you for taking time to let us know how your stay here at Residence Inn was. We are happy to know that you were pleased and satisfied with your room as well as the amenities that come along with your stay. We do, however, apologize for the noise from the Basketball Court and are happy that you brought this... More

Chicago, Illinois
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 14 May 2013

With extremely friendly staff. Very clean rooms with comfortable beds. Although we didn't use it, our room came with a full kitchen. The only thing missing were luggage racks for suitcases. The breakfast was typical but with good selections. Food was replenished often and staff bent over backwards to please. A good choice when in the area

Was this review helpful? Yes 2
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review
15 May 2013

We all join in thanking you for allowing us to know how your experience was while staying here at Residence Inn. We continue to strive for quality customer service and hearing from our guests allow us to maintain that standard. Your suggestion about baggage holders is well taken and will be shared. We hope that should you ever be in... More

McHenry, Illinois
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 13 May 2013

GREAT inn at which to stay. Exceptionally clean, very good complimentary breakfast, pool, workout facitlity and wonderful rooms. Had a 2 bedroom suite that was enormous and most accomodating. I would recommend this inn to anyone staying in Springfield IL for any reason. Every person on staff was very helpful with genuine friendliness. What a great group of people. And... More

Was this review helpful? Yes 1
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review
15 May 2013

Thank you so much for your thoughtful words that expressed your experience while staying here at Residence Inn! We appreciate your taking time to let us know how we are doing. We continue to strive for good customer service as we want all our guests to feel at home and comfortable. Your kind words only confirm that we are doing... More

Watertown, Wisconsin, USA
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 8 May 2013

We stayed at this Residence Inn when they first opened last June. It was our grandson's birthday and everyone was so friendly! They even gave Baden a birthday gift and cake! We stayed again with friends last weekend and everyone remembered us. This time our friends brought their 14 month old yellow lab service dog in training. Once again, everyone... More

Was this review helpful? Yes
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Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review
9 May 2013

We welcome you back once again. We are so pleased to know that the good customer service you received on your first stay continued to be so on your return. We appreciagte your taking time to express the good customer service that you received. We continually strive to make our guests feel right at home and leave with a memorable... More

Evanston, Illinois
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 7 May 2013

We decided to do a quick trip over Spring Break to Springfield with our 4 kids- ages 8, 5, 5 and 2 (we live in Evanston, just north of Chicago). I had never been to Springfield before and I was quite surprised. We stayed at the Residence Inn and had a great experience! From the little bath toys when we... More

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See 3 more reviews by Angelique K for Springfield
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review
9 May 2013

Thank you so much for your quick reply to the questionaire. Know that we appreciate your kind remarks. We continue to strive for good customer service. Comments such as yours helps us realize that we are the right track and continue to do so. We hope that in your next travel plans, that you will, once again, choose Residence Inn... More

Houston, TX
Senior Contributor
49 reviews 49 reviews
40 hotel reviews
Reviews in 35 cities Reviews in 35 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 May 2013

We stayed three nights at this location. It appears to be a fairly new hotel. Our only unfavorable comment is that the bathroom in the studio room was pretty small. There are several other hotels and a few restaurants in this area.

Was this review helpful? Yes
See 4 more reviews by HooHokie for Springfield
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review
6 May 2013

Thank you for taking time to respond to the questionaire. We appreciate knowing that you enjoyed your stay. Unfortunately, at this time we can't do anything about the small bathroom area, however, your comment will certainly help in the future planning of rooms. We hope that in your future travel plans that you will come to see us again and... More

 
 
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Additional Information about Residence Inn by Marriott Springfield South

Address: 2915 Stanford Ave, Springfield, IL 62703
Phone Number:
Region: United States > Illinois > Springfield
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 39 hotels in Springfield
Price range (per night): S$192 - 266
Hotel Class:3 star (3*)
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