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Fairfield Inn Springfield

2.5 of 5
3446 Freedom Drive, Springfield, IL 62704
Hotel amenities
Fairfield Inn Springfield
Ranked #25 of 38 hotels in Springfield
3.5 of 5 stars 33 Reviews
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33 reviews from our community

    Trip type
Traveller rating
    4
    9
    13
    6
    1
Date Rating
Sturgeon Bay
Senior Contributor
38 reviews 38 reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 May 2012

While Fairfield Inns are not the fanciest hotel chain, I’m usually much more satisfied than I was at this property. It would appear this hotel has been around awhile. It badly needs a makeover. The carpets are much worn, as is the furniture. The strangest thing about this hotel, which I have never, ever encountered in any Marriott chain, was... More

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FFGeneralManger, General Manager at Fairfield Inn Springfield, responded to this review
9 May 2012

Thank you for taking the time to submit your comments. We take these comments seriously and address each issue appropriately. Please know that vacuuming is part of our normal standard of service and that what you experienced is not. I appreciate the positive comments regarding the friendly staff and will pass those on as well. I hope that if your... More

Des Moines, Iowa
Top Contributor
86 reviews 86 reviews
Reviews in 43 cities Reviews in 43 cities
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 15 January 2012

This is a long review... In short, I felt unimportant and not like a "guest" and after 5 nights I felt dirtier than when I arrived. Please read on... Maybe I expect too much? Stayed 5 nights at this hotel. It was very close to shopping, fast food and restaurants. Walking distance or 5 minutes in the car. Directly across... More

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FFGeneralManger, General Manager at Fairfield Inn Springfield, responded to this review
22 March 2012

Thank you for being a loyal Marriott Rewards guest! Our goal is to exceed the expectations of all our guests. Consequently, It is disappointing to learn you were unhappy with your stay. As you know from our conversations after your stay we take all comments seriously and have addressed the issues appropriately. We would look forward to your giving us... More

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chicago area
Senior Contributor
38 reviews 38 reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 21 December 2011

stayed here one night in early december. called to let the desk now I'd be checking in late -- afer 10 pm. No problem. Lady at desk recognized me on arrival, sent me to a third floor corner room...away from interstate traffic. Room was clean and spacious. Would stay here again. Breakfast was typical "free" breakfast -- cereals, bagels, waffles,... More

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FFGeneralManger, General Manager at Fairfield Inn Springfield, responded to this review
25 January 2012

Thank You! We look forward to serving your lodging needs again in the future when in the Springfield area! More

Chicago
Top Contributor
57 reviews 57 reviews
Reviews in 20 cities Reviews in 20 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 29 October 2011

Fairfieds are at the budget end of Marriott properties (although not really budget priced), so I adjust my expectations. The plusses of this property: clean rooms, generally well maintained, decent internet access, well stocked free breakfast, and friendly, helpfull staff. The minusses: smallish rooms, old TVs, and worst of all, a spa tub with mold. To the management - fix... More

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FFGeneralManger, General Manager at Fairfield Inn Springfield, responded to this review
25 January 2012

Thank You! I appreciate your comments - both positive and room for improvement. That will definitly be addressed. More

Overland Park, Kansas
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 August 2011

We walked into three other hotels in the vicinity. The first one smelled like smoke the moment we walked into the lobby so we left; the second one didn't have any vacancies and the third had a small, dated lobby and the desk clerk was away, so after a few minutes we left. The desk clerk at this hotel was... More

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Chicago, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 15 August 2011

First, any hotel, no matter how budget in 2011 that doesn't have a flat screen TV loses a star. Next, any hotel that writes down the wrong room number at check in and directs you and your family to an occupied room at 11:00 pm loses a star Finally, it lost a star for the line of mold on the... More

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Lawrence, Kansas
Senior Contributor
45 reviews 45 reviews
Reviews in 29 cities Reviews in 29 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 August 2011

Bed and room was clean and tidy, but the room felt kind of a dank, humid. Generally, the hotel had a slightly worn feeling to it. No fitness room. The whirlpool next to the pool (which i didn't use) looked pretty nasty with an offwhite thick foam covering most of the surface. Breakfast was light but adequate. Convenient to I-72... More

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bethel ct.
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
4 of 5 stars Reviewed 31 July 2011

we were going to stay at hilton or courtyard but due to monatery constraints we stayed here. ok, nothing special, just like any other fairfield inn

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Shawnee, Kansas
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 28 June 2011

I stopped at this hotel when driving across country. I did not have a reservation, but was able to get in. The hotel was clean and in good condition. It looked similar to other Fairfield's I have stayed in, but the bed was great! I was surprised what a comfy beds they had. The room was small, but had a... More

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Plainfield, Illinois
1 review
3 of 5 stars Reviewed 25 May 2011

We stayed this past weekend with my son's baseball team. The hotel's in Jacksonville were all booked so we chose Fairfield Inn which about 30 minutes away. The hotel is surrounded by many restaurants and stores which was nice to have nearby. Its your typical hotel and its clean. The elevators are a little on the small side and the... More

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Additional Information about Fairfield Inn Springfield

  • Fairfield Springfield
  • Springfield Fairfield Inn
  • Springfield Fairfield
Address: 3446 Freedom Drive, Springfield, IL 62704
Price range (per night):* S$173 - 216

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Fairfield Inn Springfield
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