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Residence Inn Richmond Northwest

3.0 of 5
3940 Westerre Parkway, Richmond, VA 23233
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Residence Inn Richmond Northwest
Ranked #24 of 85 hotels in Richmond
4.0 of 5 stars 31 Reviews
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31 reviews from our community

    Trip type
Traveller rating
    14
    10
    4
    2
    1
Date Rating
Fairfax, Virginia
1 review
5 of 5 stars Reviewed 22 May 2012

We travel every week and always enjoy our stay. The manager's and staff are just amazing and very caring. They take care of all your needs, to make your stay a pleasant one. Always greeted with warm smiles and hellos. It is like coming home to family! The rooms are always clean and comfortable. And the breakfast and dinners (social... More

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RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review
23 May 2012

Thank you so much for your comments. it is our pleasure serving you now and in the future. I will share your wonderful comments with the team. I know they were surely appreciate it. Sincerely, Seth Weiss General Manager More

Manassas, Virginia
1 review
5 of 5 stars Reviewed 7 May 2012

This is a great place to stay for one night or many nights. Whenever I go to our Richmond office I stay here. They are welcoming at the front desk, the rooms look great since redecorated, the rug in my room was cleaned earlier that day and breakfast in the morning was good as usual. They have the best beds... More

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RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review
8 May 2012

Dear Valued Guest, Thank you so much for taking the time to send in your wonderful comments. We really appreciate it and it is our pleasure to have provide you with great service and a comfortable stay. Our goal is to be your home away from home. Sincerely, Seth Weiss General Manager More

Pittsburgh, Pennsylvania
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 May 2012

Although this is not a brand new establishment it has kept up it's amenities on all levels. Rooms are newly decorated and very comfortable. A call to service for extra bedding was answered within 5 minutes. Breakfast was abundant with hot and cold choices, free and fresh. Just a wonderful over all experience. Reasonably priced and a pleasure to stay... More

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RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review
8 May 2012

I just wanted to take this opportunity to thank you for your positive comments. I am glad you were able to take advantage of our breakfast and I will definitly pass your comments onto the breakfast staff. Hopefully we will see you back to experience our evening socials which is our complimentary dinners which include beer and wine as well,... More

Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
1 of 5 stars Reviewed 2 May 2012 via mobile

We stay in a hotel more than 320 days a year due to our job. We are in a high tier with Marriott but got treat with no respect at this hotel. The points received was so low and the peopke that work there are so fake. The breakfeast was good but the service was TERRIBLE. I was so happy... More

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RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review
7 May 2012

Dear Valued Guest, I want to thank you for your comments in regards to your stay with us. We pride ourselves on providing above and beyond service in a sincere and genuine fashion to all of our guests and I'm sorry you did not experience that during your stay with us. Warmest regards Seth Weiss General Manager More

Fleming Island, FL
Senior Contributor
33 reviews 33 reviews
Reviews in 21 cities Reviews in 21 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 13 April 2012
1
person found this review helpful

My first impression of this hotel was not favorable, and it didn't improve! First, the gatehouse...the entryway was grubby. The entrance doors are large single doors that you have to pull open as you schlep your suitcases inside. These are not automatic doors...there are none at this hotel, which is a nuisance if you have large or heavy bags. The... More

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RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review
18 April 2012

Thank you very much for your comments in regards to your stay at our hotel. First impressions are the most important and something we take great pride in. Unfortunatly, that was not the case upon your arrival for which I do apologize. The problems in the photos and described in your comments have been discussed with our team and the... More

Pa
2 reviews
4 of 5 stars Reviewed 9 April 2012

Clean, friendly and accommodating. Rooms need a bit of an update, but they are clean and well kept. Had small problem with drain, they came immediately and it was fixed. Dog was $75 for the entire stay...3 nights. We stayed in a studio. I requested an oven and got the request at no additional charge. No charge for Internet or... More

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RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review
17 April 2012

Thank you very much for taking the time to review our Hotel. It was our pleasure serving you and looking forward to seeing you the next time you are in the Richmond Area. Our outdoor pool is now open and the weather could not be better. Warmest regards, Seth Weiss General Manager More

Raleigh
Senior Contributor
26 reviews 26 reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 April 2012

My family loved the true 2 bedroom suite at this hotel. Room was clean, quite, and reasonably priced. Will highly recommend to other families traveling to Richmond area. Breakfast was better than most hotels plus they have dinner during the week. We took day trips to Monticello and Busch Gardens - each was 1 hour away in different directions. Tons... More

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RICIN_12, General Manager at Residence Inn Richmond Northwest, responded to this review
17 April 2012

I just wanted to take this opportunity to thank you for your wonderful comments. The two bedroom suite is such a great room type for families and I am glad you had a chance to experience it. We are in such a great location full of shopping and centrally located between attractions. Thanks again for your comments and hope to... More

Vienna, Virginia
Senior Contributor
23 reviews 23 reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 26 February 2012

While the property is easy to miss, being off the main street (West Broad), it is a pleasure once you walk in. Staff was friendly. Breakfast room-full hot breakfast-is spacious and comfortable. Weekday evenings they have a complimentary dinner, including wine & beer. Our night was barbequed hamburgers and weiners. Nice touch. Fitness room has free weights, two tread mills,... More

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New York
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 24 February 2012
1
person found this review helpful

To be honest I was VERY nervous to stay at another residence inn after staying at the Tampa residence inn. I'm happy to say that this hotel restored my faith in the Marriott brand. After my last experience I thoroughly checked the room for cleanliness and am happy to report that our room was immaculate. Breakfast was great and the... More

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NC
Senior Contributor
27 reviews 27 reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 20 February 2012

Roomy two bedroom suite with kitchen. Great place to relax. Friendly staff that always greets me with "It's nice to have you staying with us again" every time I check in. Property is well-maintained. Convenient to Short Pump with shopping and restaurants. Just down the street from the new Whole Foods.

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Additional Information about Residence Inn Richmond Northwest

  • Residence Inn Richmond
  • Richmond Residence Inn
Address: 3940 Westerre Parkway, Richmond, VA 23233
Price range (per night):* S$144 - 192

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Residence Inn Richmond Northwest
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