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Holiday Inn Richmond South-Bells Road

3.0 of 5
4303 Commerce Road, Richmond, VA 23234
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Holiday Inn Richmond South-Bells Road
Ranked #11 of 85 hotels in Richmond
4.0 of 5 stars 65 Reviews
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65 reviews from our community

    Trip type
Traveller rating
    39
    14
    5
    2
    5
Date Rating
Syracuse, New York
1 review
4 of 5 stars Reviewed 24 May 2012 NEW

We had visited the hotel about 8 month's ago and wow what a difference one person can make. When I was here last time my experience was not good but the location and price was right so when passing through my family and I decided to give it another try. I have to say that at first I was not... More

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Berlin, Germany
1 review
4 of 5 stars Reviewed 22 May 2012

We stayed one night at your hotel on our way to move to Berlin, Germany. Daphne helped us when we arrived and she was so nice and helpful. We really appreciated her kindness and caring. She is a great employee to have. Thanks Daphne!

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Suffolk, Virginia
1 review
5 of 5 stars Reviewed 17 May 2012

As a sales manger I spend a lot of nights on the road and away from my family. The best part of my day is when we are in Richmond and I get to see the happy faces at the best hotel in Virginia.From my first stay the hotel has been my choice when we are in Richmond . It's... More

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1 review
3 of 5 stars Reviewed 25 April 2012

Rigjt off of Rt 95. As previously stated, do not follow gps. Get off exit 69. Pet friendly. Good walking area. Sports Grill restaurant connected to hotel. Open until 11pm and breakfast starts at 6am. Very slow breakfast and the order was messed up but waitstaff was pleasant. Don't think we would return to restaurant but hotel was great for... More

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Frederick
2 reviews
5 of 5 stars Reviewed 21 April 2012

I wanted to write to commend the staff of the Holiday Inn Richmond South on the stellar customer service during a very difficult time in my life. While visiting my father in the nearby VA hospital, he passed away. The staff was very compassionate and offered words of condolence every day of my stay. Although I do not have the... More

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Chris Gatti, Front Office Manager at Holiday Inn Richmond South-Bells Road, responded to this review
24 April 2012

Dear BlessednFrederick, Thank you for the radiant customer service review! Although, you were here during a difficult time in your life, I am glad that we made your visit better. Our staff does a great job at taking care of our customers and we thank them everyday for it. Thank you for your kind words about the staff and your... More

New York
Top Contributor
59 reviews 59 reviews
Reviews in 34 cities Reviews in 34 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 21 April 2012

We thoroughly enjoyed our stay here. The desk staff were extremely friendly and helpful. The only negative, and it isn't much of a negative, was the room was a bit small. Would definitely stay here again.

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Chris Gatti, Front Office Manager at Holiday Inn Richmond South-Bells Road, responded to this review
24 April 2012

Dear NewYorkBrowhunter, We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. If you are planning a future visit, please ask us to upgrade you; the rooms are a bit larger. Thank you for the feedback about the wonderful service you have received. We are glad you had such a great experience here.... More

hillsborough nc
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 16 April 2012
1
person found this review helpful

I waited 2 hours for room service that never showed up and end up eating at the McDonald's next door; the lamp beside my bed didn't work; the TV remote was out of batteries so you have to stand *right* in front of the TV to change channels; and the walls are so paper-thin I was awake all night long... More

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Saint Simons Island, Georgia
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed 12 April 2012

Right off I95 at Exit 69. Do not follow your GPS! Room had microwave & small refrigerator. Desk clerk upon arrival was very gracious. The morning clerk's attitude was less than expected but she wasn't exactly rude. This was our 2nd stop there in 3 months.

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Chris Gatti, Front Office Manager at Holiday Inn Richmond South-Bells Road, responded to this review
24 April 2012

Dear Jef0424, Many thanks for your review about our hotel. I am pleased to know that we can accommodate your needs; especially with our pet-friendly rooms. Please contact us directly should you plan to come back to the Richmond area in the near future. Sincerely, Ismaray Jones More

Rochester, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 12 April 2012

Used a coupon and got a great price, great check-in service from Bella and an amazing nights sleep! The bed here was the most comfortable bed I have ever slept in in a hotel and the pillows were divine! The rooms were large and clean...in other words..perfect...do yourself a favor and stay here if route 95 south is in your... More

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Chris Gatti, Front Office Manager at Holiday Inn Richmond South-Bells Road, responded to this review
24 April 2012

Dear Sue7961, Thank you for taking the time to post your review. Bella, does a great job at taking care of our guests. I am delighted that we were able to exceed your overall expectations. I hope to be able to welcome you back to our hotel in the near future. Thanks! Ismaray Jones Front Office Manager More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 7 April 2012

We discovered this great Holiday Inn on our most recent "snow bird" trip north for the season. Vey nice staff, very clean and recently redecorated. Good restaurant attached to the property. Nothing negative to say about this motel and it's just off I-95. A MacDonalds is on the way to the freeway for 24 hr coffee service at the crack... More

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Chris Gatti, Front Office Manager at Holiday Inn Richmond South-Bells Road, responded to this review
24 April 2012

Dear Heidi D, Thank you for this response! We are glad you liked our location. Our location makes an easy access from the interstate and definitely gives us an edge. We are very happy that you were able to enjoy our hotel and surrounding restaurants. Regards, Ismaray Jones Front Office Manager More

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Additional Information about Holiday Inn Richmond South-Bells Road

4303 Commerce Road, Richmond, VA 23234
Price range (per night):* S$118 - 158

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Holiday Inn Richmond South-Bells Road
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