Back in August my family and I were at the Ramada Plaza West for 2 nights. At that time, I was so worried because I had booked the room on Priceline, and then I read bad reviews on TA about dirty covers, rooms, floors, etc. However, when we arrived we were met with a very pleasant front desk personnel although... More

The Ramada Plaza West was formerly a Sheraton property and is in the process of renovation. The guest rooms were clean for the most part (carpets were dirty), but the rooms were very dimly lit. It did not feel inviting. The rooms did have very comfortable (and clean!) beds, and other amenities included a refrigerator and a nice television. The... More

You can read the other bad reviews and want to say no, but for $40 on hotwire I'd gamble, it paid off! Bathroom was very nice, looks like marble tile and sink. Carpet, bed, sheeets, curtain all clean. Staff was friendy, Stated in tower: no problems here

I live in Mi. I booked 2 rooms on July 7, 2011 for Sept. 9-11 2011. We traveled a long distance only to find out they cancelled one of our rooms. They claimed they tried to call us. First of all I have a land phone w/answering machine and our cell phone also has messaging. Lie #1. Standing at the... More

I went through Priceline.com for a 3 star hotel, it selected The Ramada Plaza West. I have never heard or seen a Ramada that was above a 2 star at best. This hotel was a Sheraton prior to changing to a Ramada. The hotel is over 30 years old and has had little renovations. The entire hotel smelled musky. I... More

We booked this on hotwire and after we found out the property name I looked at the reviews on Tripadvisor. The reviews were less than stellar. I don't know if they have renovated rooms and non renovated rooms but the one we stayed in in the tower part of the hotel was outstanding. Huge room, comfortable bed, nice furniture, and... More

Currently in this hotel. It was a 3 star Priceline purchase. It is most definitely not a 3 star hotel. Pros: Nice spacious room. Nice large comfortable bed. Cons: Desk staff very unfriendly. Old building with many areas of smelly carpet. Coffee maker has no pot, have to use paper cups to catch your coffee. Very old TV with awful... More

We have stayed at this hotel in the past when it was operated by Sheraton. We had not stayed here for a few years and having read some bad reviews on Tripadvisor were somewhat nervous about it when we got it on Hotwire. It turned out to be fine. The room looked like it had been recently renovated and was... More

Booked this hotel through priceline at a very reasonable rate. The hotel is located on a strip with many other hotels. The facility and the amenities were plentiful. The lobby and common areas are very clean. The room is comfortable and the bathroom was clean. The staff was very friendly and very accommodating. My daughter forgot her toothbrush and a... More