We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 85 Richmond hotels »

Doubletree Hotel Richmond Downtown

3.5 of 5
301 West Franklin Street, Richmond, VA 23220
Hotel amenities
Doubletree Hotel Richmond Downtown
Ranked #34 of 85 hotels in Richmond
3.5 of 5 stars 113 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

113 reviews from our community

Traveller rating
    25
    34
    30
    7
    17
See reviews for
Families
22
 
Couples
36
 
Solo
17
 
Business
32
 
What travellers say
  • Valet parking(7)
  • Front desk staff(4)
  • Corner king(3)
  • CUSTOMER SERVICE(3)
  • Double beds(3)
Date Rating
Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 28 May 2012 NEW

This was a weekend gateway for me. Parking over the weekend near the hotel was very easy to find, and there is no need to pay the overpriced valet parking fee. At every time of the day I found parking on the street, no more than 2-3 minutes away from the hotel. Checking in was not a pleasant experience. It... More

Was this review helpful? Yes
Baltimore, MD
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 21 May 2012
1
person found this review helpful

We chose the Doubletree for a long weekend trip to Richmond to do some fun family things. The room was a decent size for an urban hotel, in my experience. The beds were very comfortable and we slept well. The valet parking could be a bit slow at times but we only used it once a day, so no complaints.... More

Was this review helpful? Yes
eCommerce Department, Manager at Doubletree Hotel Richmond Downtown, responded to this review
23 May 2012

Thank you for your review akimbok, we’re glad to know you slept well during your weekend stay and hope your family had a great time while in town! Yours truly, Scott Dial, General Manager More

Farmville, VA
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 20 May 2012

We stayed at the Doubletree Richmond for an outdoor festival/race (Riverrock) and received a fantastic price on Priceline (name your price-3.5 *). We chose not to pay the $20 valet and instead parked directly in front of the hotel. We were first met by a great bellman who went out of his way to get our door and a fantastic... More

Was this review helpful? Yes
Bradfordwoods, PA
Senior Contributor
48 reviews 48 reviews
Reviews in 28 cities Reviews in 28 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 9 April 2012
1
person found this review helpful

I stayed one night at the Doubletree Hotel in downtown Richmond while visiting the University of Richmond which is about 6 miles from the hotel. Front desk staff service was prompt and friendly. We did not need to use valet parking, as there was plenty of on-street parking in the area, which is close to VCU and felt very safe.... More

Was this review helpful? Yes
See 3 more reviews by BradfordwoodsTrekker for Richmond
Kelly Ann McMillin, Manager at Doubletree Hotel Richmond Downtown, responded to this review
12 April 2012

Dear BradfordwoodsTrekker, It’s great to hear you had a positive experience with us, I do hope we see you again. My apologies on your difficulty with the thermostat, they are designed to be adjustable, I feel badly that you had a hard time. If you wouldn’t mind, could I trouble you to call me directly with the number of the... More

Advance, North Carolina
Senior Contributor
26 reviews 26 reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 April 2012

One night on business. Valet Parking $18/ night. Curtis at valet is super nice and friendly. Arrived around 8 pm and was lazy and ate at restaurant- service slow and food was okay but I enjoyed it okay. If I had time to explore I will eat at other places. The rooms are okay. Standard for a doubletree but I... More

Was this review helpful? Yes
Kelly Ann McMillin, Manager at Doubletree Hotel Richmond Downtown, responded to this review
6 April 2012

Thank you for your business and review sallykay8. Thanks especially for taking the time to recognize Curtis, he is certainly an asset to the team and we are glad to have him on board. Best regards, Scott Dial, General Manager More

Bealeton, Virginia
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 April 2012

This one convenient hotel. when ever we come to first friday ,this where we stay, just two blocks feom Broad st. You get a cookie (warm) when you check in. There is a nice pool on the roof where you can see for miles. This is a bonus. Parking on the street on weekends is easy.

Was this review helpful? Yes
See 3 more reviews by theroses57492 for Richmond
Kelly Ann McMillin, Manager at Doubletree Hotel Richmond Downtown, responded to this review
6 April 2012

It’s our pleasure to have you stay with us theroses57492, we’re glad you enjoy the hotel, thanks for the kind review! Until next time, Scott Dial, General Manager More

Montana
Senior Contributor
44 reviews 44 reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 April 2012

Good location, close to the VCU campus. Rooms are decently sized, staff are very, very nice. Bar is a bit pricey. Check out the restaurant S@mple nearby.

Was this review helpful? Yes
Kelly Ann McMillin, Manager at Doubletree Hotel Richmond Downtown, responded to this review
5 April 2012

Thanks ITravelMontana for choosing our hotel and for your review! I appreciate your comments, especially about the staff, it’s our number one priority to “wow” every guest, every time, and I’m glad we did so during your stay. I also have to agree about S@mple, it’s an excellent spot to sample small plates from around the world. Take care, Scott... More

Maryland, USA
Top Contributor
78 reviews 78 reviews
Reviews in 63 cities Reviews in 63 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 1 April 2012

I stayed here for 1 night while in Richmond for the (massive) Monument Avenue 10k race, which started and finished just a few blocks away. The rooms are fine, though on the cosy side. The bathroom was even cosier. So the three of us sharing a room (2 parents, 1 10-year old) felt a bit cramped. The bed is comfortable,... More

Was this review helpful? Yes
Kelly Ann McMillin, Manager at Doubletree Hotel Richmond Downtown, responded to this review
3 April 2012

Hi CPtraveller, It was our pleasure to host you and your family during the race, and we’re glad you found our location convenient. Thank you for all of your feedback, we love to hear from our guests and take all comments and suggestions to heart. We're very excited about the improvements to our high speed internet that have just begun,... More

Kitty Hawk, NC
Senior Contributor
37 reviews 37 reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 28 March 2012

I was a little worried about this hotel after some of the reviews but we found the place comfortable and without any of the problems discussed by other reviewers. The internet connection is fast and the daily paper is a nice perk. The restaurant seemed a bit on the dark side so we walked 2 blocks to the Chili's in... More

Was this review helpful? Yes
Silver Spring
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 27 March 2012

My husband and I stayed at the hotel overnight during the weekend. Prior to booking, I did read other travelers reviews and found that the hotel didnt have a parking garage but they did have valet. Valet was, I believe, $18 or $19. However, since I was there during a weekend, there was ample street parking and everytime I moved... More

Was this review helpful? Yes
Kelly Ann McMillin, Manager at Doubletree Hotel Richmond Downtown, responded to this review
3 April 2012

Thanks so very much DCLady26 for writing a review! I am pleased you and your husband enjoyed your stay with us. We look forward to seeing you again when you are in the area. Thanks again, Scott Dial, General Manager, General Manager More

Travellers who viewed Doubletree Hotel Richmond Downtown also viewed

Hilton Garden Inn Richmond
4.5 of 5 stars 188 Reviews
Richmond, VA
Show Prices ABS:HotelCheckRates-d1200891?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
The Jefferson Hotel
4.5 of 5 stars 325 Reviews
Richmond, VA
Show Prices ABS:HotelCheckRates-d110839?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Crowne Plaza Richmond Downtown
4 of 5 stars 133 Reviews
Richmond, VA
Show Prices ABS:HotelCheckRates-d110843?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 85 hotels in Richmond, ranked by popularity »

Been to Doubletree Hotel Richmond Downtown? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Doubletree Hotel Richmond Downtown

  • Doubletree Richmond
  • Richmond Doubletree
Address: 301 West Franklin Street, Richmond, VA 23220
Price range (per night):* S$135 - 204

Owners: What's your side of the story?

If you own or manage Doubletree Hotel Richmond Downtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Doubletree Hotel Richmond Downtown
Show the lowest price for this hotel (from our partners)
Show Prices