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Holiday Inn Express Richmond Northwest I-64

2.5 of 5
9933 Mayland Drive, Richmond, VA 23233
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Holiday Inn Express Richmond Northwest I-64
Ranked #33 of 86 hotels in Richmond
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46 reviews from our community

    Trip type
Traveller rating
    11
    25
    3
    2
    5
Date Rating
Centreville, Virginia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 May 2013

microwaves and fridges in the rooms plus complimentary breakfast is a plus, very friendly staff, clean rooms and right off the highway. I recommend this hotel, if you are in Richmond West. Rates are also accessible. Well maintained.

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review
3 May 2013

Dear JustLes27, Thanks for reviewing your recent stay with us. I'm delighted to hear that you enjoyed many of our amenities & complimentary breakfast and that you found our location so convenient. We look forward to seeing you again in the future! David Amick eCommerce Manager Daly Seven, Inc More

Washington DC, District of Columbia
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 14 March 2013

While our stay in the final room was ended up in was clean and comfortable, the others before it seemed to require minor repairs. We had to change rooms 2 times upon check-in as the first room the water regulation in the bathroom faucet sink was stuck on hot only and the second room the light switch would not turn... More

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DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review
18 March 2013

Dear lizzy2005, We appreciate you taking the time to leave a review of your stay and I'd like to apologize for the issues you encountered with our guest rooms. However, I am happy to see that you ended up in a room that met your expectations and the light issues were quickly fixed - we do welcome your feedback and... More

Chicago
Top Contributor
75 reviews 75 reviews
45 hotel reviews
Reviews in 47 cities Reviews in 47 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 14 March 2013

I was here with my teenaged son and his soccer team for a recent weekend. This hotel was exceptionally clean, the bed was comfortable and the room layout very convenient (nice desk, new tv, microwave, fridge). There is no fitness center on the premises but guests can use the fitness center at one of the adjoining hotels(for free) or drive... More

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DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review
18 March 2013

Dear dysphorichousewife, Thank you for reviewing our Holiday Inn Express and I hope your son's team did well while you were here! We are indeed right by Starbucks and many other restaurants so I'm happy to hear you could take advantage of our location and that you enjoyed our amenities and complimentary breakfast so much. Thanks again & we hope... More

hampton Roads
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 18 January 2013

I have stayed here multiple times for business. Most recent was this week. Evening desk staff was very polite and helpful. Consistent location . Clean and convenient to Innsbrook and Short Pump. Couple of restaurant choices near by.

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review
21 January 2013

Dear w8n4simplertimes, It's always great to hear from our repeat guests. I'm glad to hear that you find our staff helpful and the location great. We are indeed near many restaurants and shopping locations so there is always plenty to do. Thanks for taking the time to leave a review and we'll see you on your next visit! David Amick... More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 December 2012

My family recently stayed at this property when visiting the Richmond area. Our experience with this hotel was wonderful. The property was well maintained and very clean. The staff was friendly and helpful. The breakfast was one of the best we've had at a hotel. The value was great. We will defiantly use and recommend this property to others!

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review
7 January 2013

Dear Michele A, I appreciate you taking the time to write a review of our property and am glad to hear that you had a great experience. We take pride in the service of our staff and appreciate recognition for their work. We look forward to your next stay at our hotel! David Amick eCommerce Manager Daly Seven, Inc www.dalyseven.com More

Pittsburgh
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 16 December 2012

I just stayed here over the weekend and there were several roaches in our room. We went to tell management and another customer came down with a roach in a tissue complaining of the same problem. We were able to switch rooms but encountered the same problem along with ripped sheets, a heater that only blew cold air, and a... More

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DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond Northwest I-64, responded to this review
19 December 2012

Dear pabell13, Thank you for taking the time to write a review regarding your stay at our hotel. I am sorry to read about the issues you encountered during your stay, but would like to stress that this is not a typical issue regarding our property and after subsequent checking up we have not encountered any further problems or guest... More

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Virginia Beach, Virginia
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 7 December 2012

Stayed at this hotel for 4 nights from Nov. 28 through Nov. 31. I chose it because my husband and I were in Richmond on business and I had some Priority Club points. It was a perfect choice from start to finish...beginning with the pleasant and helpful person who made my reservation right to the attentive and professional staff during... More

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Richmond, Virginia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 November 2012

I stayed in this place for nearly a week in October. Stay was ok. However faced lot of issues with getting daily room service. Chose to participate in their program of changing linens for every 3 days, but realized my mistake because after the second day there was no service at all. 3rd Day I even told in the front... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Richmond Northwest I-64, responded to this review
28 November 2012

Dear visitor331, Thank you for sharing the details of your stay with us. I am glad you were pleased with the room accommodations. We are always happy to provide a consistently clean, comfortable and courteous place for our guest to stay. I apologize for the unfortunate incident relating to our housekeeping services. Your comments will help us improve our services... More

Ocean City, New Jersey
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 15 October 2012

We travel alot and don't usually lavish praise on a hotel chain but whoever is running this place has it all figured out. We hit it on our way south and returning north. We were greeted and made to feel special on arrival. They accomodated our first floor wishes. They changed our dinner plans by suggesting better rests. on both... More

Was this review helpful? Yes 1
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Virginia Beach, Virginia
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 30 September 2012

I was visiting my daughter who is a student at VCU. This Holiday Inn is next to Interstate 64 giving you quick access to VCU and all the interesting sights in downtown Richmond. Our room was clean and new. Nothing fancy, but the room had a large flat screen TV and surprising a fairly large mini fridge and a microwave.... More

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Additional Information about Holiday Inn Express Richmond Northwest I-64

Also Known As:
Holiday Inn Express Richmond - i64 At Innsbrook Hotel Richmond
Holiday Inn Express Richmond - i64 At Innsbrook Hotel
Holiday Inn Express Richmond
Holiday Inn Richmond
Richmond Holiday Inn
Address: 9933 Mayland Drive, Richmond, VA 23233
Phone Number:
Region: United States > Virginia > Richmond
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 86 hotels in Richmond
Price range (per night): S$107 - 140
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Whether your traveling for business or pleasure, the Holiday Inn Express Richmond/Innsbrook is here to provide you with the quality, comfort and security that you need. Conveniently located off of I-64 in Richmond s West End, near fine restaurants, malls and leisure attractions, you ll have room to work, relax and make the most of your stay. Amenities such as wireless high-speed Internet, work centers, plush towels and luxurious bedding mean every night is a great night and every day starts right with our hot delicious Express Start breakfast. When it s time to get connected we know what you need! ... more   less 
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