We stayed over the Memorial Day weekend. Got a great deal on Hotwire for $52 a night which I was estatic about. We were in town for an AAU basketball tournament and the hotel was full of teams from all over for not only basketball but soccer and softball tournaments as well. The staff was great, were always looking to... More

We read some bad reviews of this hotel and were SOOO!! surprised when we checked in ,the palce is beautiful,the staff is great,the rooms are nice and clean ,and the price is reasonable..There is a nice bar area and you can walk to an Irish pub..Would stay here anytime !

My wife and I booked this hotel, through Hotwire, we had expected it to be more toward the Innsbrook area and a newer facility. As we all know Hotwire doesn't tell you the name of the hotel until after you pay for it, non refundable. We got there and were placed towards the rear of the building. That was fine... More

If I paid the going rate for this hotel, I would have felt ripped off. The room was adequate and clean enough, but nothing special, The elevator and pool had extensive wear and tear and made me feel like I was in a 1 1/2 to 2 star hotel, not a Crowne Plaza. Some elevator buttons would not light up,... More

I stayed at the Crowne Plaza for a business trip with the expectation that this would be like other Crowne Plazas. I have learned that each location is independently owned and operated. The lobby is lovely. The hall and elevators are filthy and the elevator is in risk of breaking. The rooms are old and dirty - I tried two... More

I stay in ICH hotels on a very regular basis (Platinum Elite member) and this property is one of the worst I have seen. Getting off to a rocky start I had to repeatedly punch the elevator button to get it to engage. The elevator sounded like it was on its last leg. The room was roomy but dark. Small... More

I only stayed one night. The staff was friendly and prompt. The room was equiped with the appropriate amenities including a mini fridge, clean, roomy and comfortable. The TV was about 20 years old and the station choices limited. The elevator seemed to need basic maintainance becasue it sounds scary, but worked okay. For a business traveler who only needs... More

We stayed there while visiting our son in Richmond. We stayed there because the organization my son was with had a special rate there. Room was clean and reasonably spacious. Bathroom looked like it had been refurbished recently. Room was quiet. Hotel staff was knowledgeable and friendly. We would return again.

Got a great deal on this one, $51, and it was all I would have paid. This place was at one time a really nice hotel, it must be run by an owner that is never around. The place needs cleaned and painted. The elevators need fixed and it needs some updating. Yet, it is fine for the price but... More