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DoubleTree by Hilton Hotel Atlanta Downtown

3.5 of 5
160 Spring Street NW, Atlanta, GA 30303 (Formerly Atlanta Marriott Downtown) (Downtown)
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DoubleTree by Hilton Hotel Atlanta Downtown
Ranked #108 of 194 hotels in Atlanta
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313 reviews from our community

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    110
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here
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 12 June 2013

Stayed one night and was satisfied with this last minute choice. Valet parking is a steep $30, but I realize expensive valet parking is the norm when you're in the city. My roomie complained about his lumpy bed, but mine was ok, EXCEPT for a stain on the edge of the bed....since it was last minute and I didn't know... More

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See 2 more reviews by jktdesigns for Atlanta
MarkGallagher37, General Manager at DoubleTree by Hilton Hotel Atlanta Downtown, responded to this review
14 June 2013

Thanks for taking the time to write regarding your recent stay; it appears that your overall experience was positive. I appreciate the feedback regarding the bedding in your room, and shared this feedback with my Housekeeping team. You will be happy to know that since you stayed we have installed brand new Sweet Dreams beds in all our guest rooms.... More

Knoxville
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 June 2013

Stayed here for one night for a concert at the Tabernacle. My room was clean. It may need some paint here and there, but all in all the room and hotel were clean. We had a balcony room which was nice. Any of the staff we came in contact with were super friendly and helpful especially Madison at the front... More

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MarkGallagher37, General Manager at DoubleTree by Hilton Hotel Atlanta Downtown, responded to this review
5 June 2013

Thanks for taking the time to write regarding your recent stay at the Doubletree by Hilton Atlanta Downtown Hotel. I appreciate the positive comments regarding our staff. We work hard on guest interactions, and it is a focus each day. I appreciated you recognizing Madison, and I will ensure I share your review with her and the team. Glad you... More

A TripAdvisor Member
4 of 5 stars Reviewed 30 May 2013

Good location - near Georgia World Congress Center and Centennial Park. Staff friendly & helpful. Pool clean. Rooms clean. Not crazy about cost of parking - valet only at $30/day. Good selection for breakfast, but a little pricy.

Review collected in partnership with DoubleTree by Hilton

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MarkGallagher37, General Manager at DoubleTree by Hilton Hotel Atlanta Downtown, responded to this review
5 June 2013

Thanks for the taking the time to write regarding your recent stay at the Doubletree by Hilton Atlanta Downtown Hotel. I appreciate the feedback. We have a wonderful team of motivated guest-focused employees at the and I sincerely appreciate you taking the time to recognize them in this manner. I was also pleased to read that you enjoyed your room,... More

clanton, United States
1 review
5 of 5 stars Reviewed 29 May 2013

was very pleased.of course did not know that weekend was the caribbean festival and it was busy but none the less we was very satisfied.our bell hop sammy was the best.he took care of us and every time we saw him he genuinely recognized us.he was great.

Review collected in partnership with DoubleTree by Hilton

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MarkGallagher37, General Manager at DoubleTree by Hilton Hotel Atlanta Downtown, responded to this review
5 June 2013

Thanks for the great review of your recent experience at the Doubletree by Hilton Atlanta Downtown Hotel. I was delighted to read that your experience was positive and I sincerely appreciate the comments regarding Sammy. He does a great job day in and day out for the hotel, and I will ensure I pass your comments on. We put a... More

Northeast, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 May 2013

My Husband and I had a week long stay at this hotel and I was so impressed with the kind and curtious staff. The valet attendents were very nice and eager to help. The front desk was always kind and helpful. The rooms are very out dated with furniture that looked like it was from the late 70's or 80's.... More

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MarkGallagher37, General Manager at DoubleTree by Hilton Hotel Atlanta Downtown, responded to this review
5 June 2013

Thanks for the 5-star review of your recent stay at the Doubletree by Hilton Atlanta Downtown Hotel. Thanks for the kind words regarding our wonderful employees and for recognizing our very high cleanliness standards. We hope to have the opportunity to welcome you back on your next trip to Atlanta. Best Regards, Mark Gallagher General Manager More

Summerville, SC, United States
1 review
3 of 5 stars Reviewed 23 May 2013

Beautiful lobby and friendly desk staff, but the rooms are not the quality you would expect for this price range. The tub would not drain during showers, and the toilet clogged both days we were here. The worst part is the parking. You have no choice but to valet park. The problem is that it takes nearly 30 minutes to... More

Review collected in partnership with DoubleTree by Hilton

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MarkGallagher37, General Manager at DoubleTree by Hilton Hotel Atlanta Downtown, responded to this review
5 June 2013

Thanks for the feedback regarding your recent stay, it appears that while you pleased with our cleanliness and service, you had some concerns in other areas, please accept my most sincere apologies. I fully agree that a slow draining tub is not an acceptable standard and you have my assurance that this will be addressed immediately. I was surprised to... More

Fort Walton Beach, United States
1 review
3 of 5 stars Reviewed 19 May 2013

I wasn't super happy with our room bc it didn't have a fridge or microwave. Also, the pool was covered and closed during our stay, which was also frustrating. BUT, when my friends and I needed ANYTHING the gentleman working the door were totally there for us! Sinatra, George and Sammy made our stay so pleasant, I really felt like... More

Review collected in partnership with DoubleTree by Hilton

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MarkGallagher37, General Manager at DoubleTree by Hilton Hotel Atlanta Downtown, responded to this review
2 June 2013

We always enjoy hearing about particular staff’s outstanding service and they will be recognized for their hard work. We hope you do choose to return to be greeted by familiar faces and see the upcoming renovations. Best regards, Mark Gallagher, General Manager More

Keller, Texas, United States
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 18 May 2013

Recently stayed at this location in April 2013... one month before the hotel was slated to be renovated... firstly, I was so not impressed with the decor of the hotel.. the elevator was too small to hold too many passengers... and it had a smell... the rooms just looked old.. the toilet started to overflow.. I wasn't given the option...of... More

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See 9 more reviews by etearat for Atlanta
MarkGallagher37, General Manager at DoubleTree by Hilton Hotel Atlanta Downtown, responded to this review
5 June 2013

Thanks for taking the time to write regarding your recent experience. I appreciate the kind words regarding the employees. I was of course very disappointed to read that you were not satisfied with the remainder of your visit, please accept my most sincere apologies that your stay was not perfect. The hotel opened in 1962 and has received multiple renovations... More

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1 of 5 stars Reviewed 17 May 2013

Horrible service! They say kids eat free and then stick you with $8 charge on the bill. Then they say ohh sorry they eat free only with a coupon! Give me a break. Better eat at the Waffle house 2 blocks away! Also valet parking is a rip off $30 overnight. There's a public parking behind hotel that charges like... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
MarkGallagher37, General Manager at DoubleTree by Hilton Hotel Atlanta Downtown, responded to this review
2 June 2013

Thank you for taking the time to write a review. We do apologize if you were miss informed about our children’s menu pricing it is set a lower price for the portion size. As for our valet parking, it is set at a competitive price with the other hotels which offer secured and covered valet parking. Best regards, Mark Gallagher,... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 15 May 2013

I will definitely say I will never stay at this hotel again. First, I made a reservation for 1 night, and ended up getting accidentally booked for two nights. When I called to cancel my second night, I was told that I might be forced to pay the additional night even if I stayed there since it was within 24... More

Was this review helpful? Yes
MarkGallagher37, General Manager at DoubleTree by Hilton Hotel Atlanta Downtown, responded to this review
2 June 2013

No matter your experience at our property, we are glad you took the time to write a review. It is our goal to making a lasting impression on all of our guest though of course we can always make improvements. I welcome you to call the hotel for follow up, and hope to hear from you. 404-688-8600. Best regards, Mark... More

 
 
 
 
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Additional Information about DoubleTree by Hilton Hotel Atlanta Downtown

Also Known As:
Marriott Atlanta Downtown Hotel Atlanta
Marriott Atlanta Downtown Hotel
Marriott Atlanta
Wyndham Atlanta
Atlanta Marriott
Address: 160 Spring Street NW, Atlanta, GA 30303 (Formerly Atlanta Marriott Downtown)
Phone Number:
Region: United States > Georgia > Atlanta > Downtown
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #108 of 194 hotels in Atlanta
Price range (per night): S$135 - 340
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Experience exciting downtown Atlanta at the stylish DoubleTree by Hilton Hotel Atlanta Downtown. Walk to many downtown attractions such as Georgia Aquarium, Georgia World Congress Center, Georgia Dome and many other attractions. ... more   less 
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