This property was your standard Comfort Inn and staff was accommodating until the day a dress was missing from my room. I had left it on the room couch with some items and when I returned all the clothing was folded and my dress was missing. When I called the front desk I was quickly able to speak with the...
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Dear Guest,
We are sorry for the incident that occured with your stay.
As soon as a guest reports any items missing from their room, we perform a lock interrigation to see who accessed the room and when, we also speak with any staff that would have entered the room according to the lock interrigation.
All our staff at the...
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This hotel is located just minutes fro the Perimeter mall. The price for the room is unbelievable. They served a hot breakfast with scrambled eggs, waffles and sausage. The area has stores and restaurants within five minutes walking time. I will stay here again, and again.
Hello Sir/Madame,
We are glad you found our hotel to be of great value, this is our goal to provide great service, good clean and functioning rooms, that dont have to cost a lot.
Our hotel is one of the busiest in the Perimeter Area, and its because of our guests that feel they receive great value that we stay...
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This hotel had all the qualities we enjoy when travelling. The staff greeted us warmly,the rooms were well cared for,and the beds were extremely comfortable. The breakfast was the usual,but as this is a very busy hotel,the young lady replenished the food constantly.and it was all delicious.
My family and I stayed in this hotel in our 5-state tour of the south, and this hotel was our favorite. It's CLEAN! We had soft beds, nice carpet and rooms! We were very pleased with the friendliness of the staff, location of the property, breakfast, and work-out facilities. Wonderful place for families on a budget!
Dear Guest,
Thank you for staying with us and taking the time to post a review.
It must have been a great experience travelling through 5 of our southern states. I hope you were able to experience our "Southern Hospitality" through out your tour.
I am very happy to hear you loved our hotel and our team.
I will be...
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We were disappointed to find that there were stains on the dust ruffle and comforter cover as well as on the blankets. There were even stains on the toilet seat. The bathroom was very small and the shower squeaked when it was on. The room overall smelled a little and just felt yucky and old. Breakfast was not great but...
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Dear Guest,
I am sorry for your experience at our hotel.
I am aware of the comforter stain issues, the comforter is clean, the stains have come from housekeeping using the wrong chemicals to try and clean stains, the stains came off but the comforter became discolored. The comforter is 100%^ clean, but due to the discoloration it looks dirty....
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This hotel is in a great location in the Perimeter/Dunwoody area. However, the stay was not that great. A friend and I were located on the top floor of the hotel. We stood and waited for the elevator for at least 15 minutes. The elevator never came do we decided to take the stairs. Once we reached the lobby, we...
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Dear Madame,
I am sorry for the trouble with the elevator when you stayed with us. Unfortunately we are not able to fix elevators in house and an outside professional company has to be called out which we did.
I am concerned that our staff did not have adquated signs to inform guests of the issue. We will discuss this...
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I stayed at this hotel for 3 nites and I enjoyed it. There were some things that I think could have been better such as pen marks and little stains on the comforter. Also the fact that the shuttle bus stops running at 10 am and then picks back up at 4. That was an inconvience, but nevertheless it was...
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Dear Guest,
Thanking for posting your review.
I am glad you found our staff to be friendly and service oriented.
I am sorry about the pens marks you saw on the bed covers, Comfort Suites nationwide is in the process of updating their bedding program, we are just waiting on finalization if the new bedding package and we will be...
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This is by far the best Comfort Suites I have ever stayed at! With the exception of the elevator going out on a Saturday night and Choice Hotels NOT having a STANDARD late check out time for platinum and above members (they need to really get that together and have a 2pm late check out time policy like similar hotel...
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Dear Guest,
Thank you for taking the time to post your review of our hotel and team members. I am delighted that we were able to take care of you and that we met/exceeded your expectations.
I am sorry for the issue with the elevators going down over the weekend, we did call the elevator company out and they were...
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The location & facilities are good, rooms are clean, breakfast is ok, but the most important thing is the attitude of the front desk clerk P.J. he is fantastic!!!! he always said "YES SIR". I definitely recomend this place!!!!!
Dear Guest,
Thank you for staying with us and taking the time to post a review.
I am glad you enjoyed your stay at our hotel, and JP is a great team member at our hotel. He has that southern flair and YES SIR attitude and guest always like interacting with him.
I hope your travels bring you back to...
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I found this hotel to be of great value, but the best part was the extremely friendly staff. They handled our block of rooms very effiicently , and everyone was always nice through multiple calls and communications. Nice lobby area for getting togehter with a small group at night, and plenty of room in the morning to handle the breakfast...
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Dear Guest,
Thank you for staying with us and taking the time to send your review.
I am delighted that you had a great experience at our hotel. I will be sharing your review with our team.
We hope your travels will bring you back to Atlanta and we will have an opportunity to serve you and your group again....
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