This Hotel is Amazing, from the wonderful staff that made everything possible. the front desk guy alex was so nice and helpful when we needed directions or anything. i strongly suggest everyone stay here at least once so u can experience GREAT Customer Service.
- service was great
- rooms was mind blowing
-overall great place
- thanks alex from...
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Huge bathroom and kitchen/living room. Modernistic and comfortable. Great gym . Friendly and polite staff. One of the best rooms in which we have stayed and recommend it highly.
We typically stay at brand name hotels, so this was a "question mark".
Have no fear, Twelve gets it right. You get more than the hotels down the street and around the corner, and you pay less for it. How can you beat that? John Reilly answered my emails about restaurant questions as well, and his choice was excellent. A...
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Arrogant management. Just read the managers response to some of the other poor reviews and you will see what I am talking about. It's nice that they have proven this for me though so I don't have to go into great detail about my experience. They basically told me that if I was having a bad experience it was because...
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Twelve exceeded my expectations the room was amazing, the restaurant was delicious, and the drinks were delectable.
Dear Chris R,
I am delighted to read that you enjoyed the room and that we exceeded your expectations. We really appreciate comments like yours. We hope to see you again soon.
sincerely,
John Reilly
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My husband and I were going to an Atlanta Braves game (to watch the Phillies) and wanted to see downtown Atlanta at the same time. We walked to Underground Atlanta, Centenniel Park, the Aquarium and Coca Cola from the hotel. The ballpark was a short 5 minute drive. The staff is courteous and very helpful.
We stayed on the 16th...
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Dear cobaltgirl,
Thank you for posting a great review on your recent stay at TWELVE Centennial Park Hotel. Our location is ideal for many of the downtown attractions. I am glad that you liked the amenities and touches provided in our suites. I am also delighted to read that your husband enjoyed his birthday surprise and that you were both...
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I travel to the ATL for business and usually stay at the W downtown as it is directly across from the office. However for this trip the W was sold out and I stayed at Twelve.
The service, food, and rooms were excellent especially for the price however I have two major complaints:
1. No Wi-Fi in my room. I...
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Dear LHMaxwell,
Thank you for posting a review on your recent visit to TWELVE Centennial Park. I am sorry to read that two important items took away our opportunity to give you a perfect stay. I have been able to locate the room that you stayed in and will have the wifi checked to ensure that it works as it...
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We stayed in a 1 BR suite. Room was stylish and comfortable. We had friends visit us; most common responce, "Wow!". Full kitchen, clean comfy beds, professional staff and an ENORMOUS bathroom. Will definitely stay here next time I am in Atlanta.
Dear TJ G,
Thank you for posting a great review and delighted that we were able to wow your visitors. We look forward to welcoming you back on a future occassion.
sincerely,
John
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My family and I stayed at Twelve Centennial Park this last weekend. We booked the aquarium package - 4 tickets and one night's stay. The price was great and we were very pleased with the room.
The hotel is clean and stylish. The staff is helpful and friendly. The GHOST system is terrific. With the GHOST system, we were able...
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Dear kitt16201,
Thank you for posting such a wonderful review of your visit to TWELVE Centennial Park Hotel.
Our Aquarium Package is ideal for families and the aquarium truly is a world class attraction.
I am glad to read that you enjoyed our hotel and I will take note to look at getting an ATM installed in the hotel.
sincerely,...
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Free valet would have made it a better stay. It's 25$/ day which is rather pricey especially when the valet loses your keys, and if you use the computer program in the room to call for the car they never get it...mind as well just call...the area was boring and the people were rude but the hotel staff was nice...especially...
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Dear Travellingrl,
Thank you for your review on TWELVE Centennial Park. I will pass on your great comments on Allan to him and I am sure he will be appreciative of the recognition. He is a great team member. I am delighted to read that you enjoyed the suite and amenities overall. Our valet pricing is still--I beleive-- the lowest...
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