Just got home from a long weekend at the Grand Hyatt in Buckhead. The place is beautiful. Spotless. Staff is very very friendly. Scott at the front desk was professional and friendly when we arrived. Lots of laid back, private places to lounge outside and enjoy the skyline. The room was perfect, spotless, marble floors & counters in the bathroom....
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Thank you for the great review of our hotel and we are very happy that you had a great time this weekend. We love Scott too and will happily pass on your comments to him and all the staff. We take all the reviews very seriously and do take action on them, however like a lot of urban hotels where...
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I was really impressed with this hotel. My review title says it all! I stayed here for two nights. The hotel was quiet, spotless clean, the check-in was one of the best check-ins I've ever encountered in all my travels. I travel very frequently...I will be back to this wonderful full-service hotel again!
Wow, we are so glad you had such a great time. We love when people get to fully enjoy what we are all about. We are so pleased to share your comments with everyone.
Sincerely,
Grainne McClain
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We (a family of four) spent our Memorial Day weekend at the Grand Hyatt in Buckhead. The hotel lobby is beautiful and much more elegant than the Westin or Intercontinental, which are close neighbors to this hotel on Peachtree Street. The rooms were obviously newly renovated and decorated in a modern but warm decor. Included in our rate was a...
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Attended conference at this hotel. Rooms were nice. Excellent room service. Staff was so friendly and helpful. There is plenty to do near the hotel, including shopping and restaurants. Lobby bar great for meeting with friends.
We are so glad that your conference went well and that you also had time to enjoy our beautiful hotel, service and of course the great location. We hope that next time you stay you will be able to relax the whole time. See you soon.
Sincerely,
Grainne McClain
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Treated my wife to a two day getaway over Mother's Day weekend and this was exactly right for us. The Buckhead location which is a two hour drive away is really close to fine restaurants, great shopping and nightlife. We chose to stay in a regular room and splurge on other things, but the room was great. She loved the...
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We are so glad that you picked our hotel to celebrate your Mothers Day Weekend, maybe we can make it a new tradition? We appreciate you sharing all the great experiences you had and we think our staff and service are wonderful too. We look forward to your next visit!
Sincerely,
Grainne McClain
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I stayed at the Hyatt for 3 nights while on business travel in Atlanta the last week in April. I've stayed at many Hyatt hotels and this is one of the better ones. I'll jump right into it....
PROS:
Location! Location! Location! This hotel is in the heart of Buckhead so there are restaurants galore right at your finger tips...
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We are really glad that you enjoyed your recent stay at our great hotel and that you enjoyed the great location and your well appointed guest room. There is a charge for parking but the fee is very comparable to like hotels in the area. We hope that the next time you are here you will be able to enjoy...
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Easy to check in and nice staff. I stayed here duirn the December 2010 ice storm. The hotel was very kind to find me a room. The hotel bar have a nice area for drinks and food. The food was very good.
Location: Walking distance to about anything you could need.
Rooms: Clean and bed was comfortable.
Staff: They were...
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Thank you for your nice comments and glowing endorsement of our hotel. We hope to welcome you back soon and definitely when the weather is better so you can take advantage of some of our great amenities.
Sincerely,
Grainne McClain
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I was excited that I might be getting a good last minute deal on Expedia, but while it appeared to be a good deal, after adding in all the charges, and dealing with the place I was not so happy about the choice. For one thing, it amazes me that they cannot even have free wireless internet in at least...
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Thank you for taking the time to let us know about your recent stay. We are so sorry that you did not enjoy the time with us. This is certainly not out typical guest experience and we would love the opportunity to discuss this with you in person. Please contact us at your convenience, we take all our reviews very...
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I was very impressed with the Grand Hyatt in Buckhead. They have truly upgraded all of their rooms and it was a very enjoyable trip. We also were able to enjoy the wonderful concierge service on the 24th floor! We even went to the outdoor pool and it was heated and the temperature was perfect!! The best thing about this...
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We really appreciate you taking the time to share your comments. We are really glad that you enjoyed our wonderful hotel and that you were able to experience all the great amenities we offer as well as our great location. We hope to see you back for your next weekend break.
Sincerely,
Grainne McClain
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Stayed here in March for a meeting at CDC...comfortable hotel with very friendly and helpful staff. The courtesy car to the malls was a great service and the drivers were so friendly and helpful.
We appreciate you taking the time to share your feedback and are so pleased that you enjoyed the hotel and the amenities we offer. We will make sure we let our drivers know that you enjoyed their services, we agree, they are wonderful. See you for your next conference or perhaps even sooner than that.
Sincerely,
Grainne McClain
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