Good location, great breakfast, good amenities, pool, laundry BUT. It took almost an hour to check in, as one person handled all checking, phone calls, and problems. Just not acceptable, then the TV froze throughout the hotel, and was unavailable for a full day.we had to take a suite with pull out bed, as there were no twin queens available,...
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We spent a few nights here over the 4th of July weekend. As others have said, it's a little tricky to locate the entrance and there's not too much parking near the main entrance, but not too big of a deal. The hotel is well appointed, much nicer than the previous Country Inn & Suites we'd stayed at. Our room...
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Convenience is good to have when traveling to a large city. We're happy that our location met your needs and that you were able to enjoy some of the complimentary amenities we have to offer. We look forward to you and your family coming back home when in Atlanta!
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I was in the area for my father who was having surgery. We booked the suite as there was going to be 4 of us in the room and Piedmont hospital gave us there list of hotels who participate in a discount program for the patients families. I will try and make this short. We had 3 rooms in less...
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We deeply apologize once again for the inconvenience of having to switch rooms, especially during an already stressful time. We hope that your father is off to a speedy recovery and send our best wishes.
Thank you for your comments and we will continue to work on ways of delivering CONSISTENT, EXCEPTIONAL SERVICE!
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Great place to rest your head. Near great eating spots.
Great to hear you enjoyed your stay with us! We appreciate your business and look forward to having you back when in the area.
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Although the location was quite good we were disappointed in the room. We had a double bed room with a really small bathroom. On the carpet in front of our sink there was a large red stain....really large and another white stain between the two beds. I know it is expensive to re-carpet a room but this left us feeling...
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No matter how often you hear the term "not up to expectations" it still hurts each time. We're sorry that missing minor details caused your overall stay to be disappointing. We will eventually have to re-carpet room as numerous attempts to remove stains have failed; perception is reality!
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It isn't often that I stay in a hotel like Country Inn & Suites. I prefer at least four star for leisure vacations. This stay however, was for a quick weekday trip in which I wanted a cheap place to sleep at night. The hotel was clean, updated, and cheap! It was in an excellent location as well! Free parking,...
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We appreciate you taking the time to share your comments. These comments allow us to work harder at delivering consistent service and we're happy to hear we got it right this time. We look forward to your return stay!
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We went to Atlanta for a leisurely girls trip. Knowing that we would arrive extremely late at 2:30am, we informed the front desk and were assured that this was fine. However, upon arrival, we had to negotiate with the front desk attendant just to let us in (key cards have to be used at night). We explained to her that...
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Our apologies once again for your less than stellar experience. As mentioned previously, we were very disappointed to hear your response as this is not the standards that we try to live up to. Your comments have been shared with all staff members as we brainstorm on ways to avoid these things from happening in the future, specifically things that...
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We enjoyed our stay at this hotel. This hotel was a great example of what we expect in a Country Inn and Suites. The room was clean, the staff was pleasant, the cookies were awesome, and the breakfast was great. We would definitely stay here again.
I'm writing this review from my room now. I had a king size room which includes a tub so if that's your preference remember to ask for the tub as all rooms do not have. The rooms are slightly small but clean and modern.
We had a one week training session so the free daily breakfast was excellent. They changed...
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The team at Country Inn & Suites Buckhead would like to thank you so much for your review! We are thrilled you enjoyed your accommodations. We're also happy to see you were able to take advantage of the many complimentary amenities we offer.
We look forward to having you and your colleagues stay with us in the future! We most...
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Stayed here Feb. 27th and was very pleased. Hotel is very nice and was a pleasant surprised because this is the first time I stayed in a Comfort Inn & Suites. The offer a contentineal breakfast which was very good and free USA Today newspapers in the lobby. Staff were pleasant but nothing special in the customer service department.
The...
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We appreciate you taking the time to give a review of our hotel. Thank you for making us your first staty at a Country Inn & Suites hotel while traveling to Atlanta, and we only ask that you don't make it your last.
It would be our pleasure to host you again!
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549 Reviews
214 Reviews
