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All 197 Atlanta hotels »

DoubleTree Hotel Atlanta Airport

3.0 of 5
3400 Norman Berry Drive, Atlanta, GA 30344
Hotel amenities
DoubleTree Hotel Atlanta Airport
Ranked #108 of 197 hotels in Atlanta
4.0 of 5 stars 56 Reviews
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56 reviews from our community

    Trip type
Traveller rating
    12
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Date Rating
Johnson City, Tennessee
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 May 2012

I'm a picky bed person and only love my Tempurpedic...but this bed was incredibly comfortable. We had a 7th floor room and could see the airport slightly in the distance...I thought a great view! I had a great quesadilla in the restaurant and sat out by the pool that my daughter loved. It's a nice big pool. I would say... More

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Virgil Hickmon, General Manager at DoubleTree Hotel Atlanta Airport, responded to this review
9 May 2012

Thank you for taking the time to provide this review. I appreciate the fact that you stayed with us and gave us the opportunity to host you. It is great to hear that you enjoyed the beds and pool. I will be sure to pass on this review to the staff as I know they will feel great. More

Arlington, Virginia
Contributor
18 reviews 18 reviews
Reviews in 14 cities Reviews in 14 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 May 2012

This hotel was great. The staff was friendly. The room was nice and comfortable. Free parking for status members. I wish that I would have stayed here for the duration of my 4 day trip.

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See 2 more reviews by normalhepkat for Atlanta
Virgil Hickmon, General Manager at DoubleTree Hotel Atlanta Airport, responded to this review
9 May 2012

Thank you for your feedback. I am grateful for the words. I will share this as well as the others with the staff of the hotel so that we can continue to strive to be the best we can be. I hope you do have the opportunity to stay with us in the future. More

Live Oak, Florida
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 May 2012
1
person found this review helpful

We stayed at the DoubleTree last night. They do charge $10 for parking, which I think is unreasonable. Actually, they charge for everything....(internet, etc). However, I did enjoy using the business center where they provide computers and printers. The room was nice but the bathroom title had stains and the carpet was ripped in front of the bathroom. The front... More

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Virgil Hickmon, General Manager at DoubleTree Hotel Atlanta Airport, responded to this review
9 May 2012

Thank you for taking the time to provide us with a review. I apologize for the behavior of the front desk staff as I will be doing a retraining session with them. I would like to know how you came about the charge for internet, because we offer complimentary internet service throughout the hotel. I would like to address immediately... More

College Station, Texas
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 30 April 2012

We were there simply as a layover to fly out of the Atlanta airport at 8am the next morning. Didn't arrive until 9pm, but the front desk was lack-luster in attitude, the decor and surroundings were worn and nothing special. Did book this hotel on Priceline for $49/night, so wasn't expecting much - the room was clean and spacious, as... More

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Virgil Hickmon, General Manager at DoubleTree Hotel Atlanta Airport, responded to this review
9 May 2012

Thank you for the feedback on your recent stay. I apologize for the delay in responding. I am not happy with the effort put forth by my front desk staff and am sorry that you encountered that. I will be reviewing this with the staff so that they can see how they impacted your stay. Thank you for letting me... More

Lincoln City, Oregon
Top Contributor
87 reviews 87 reviews
Reviews in 42 cities Reviews in 42 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 26 April 2012

We stayed here the night before leaving Atlanta so we could catch an early flight. It was a great choice. The hotel is really quite elegant, especially for the AAA price. People on the staff go out of their way to be friendly and helpful. They provide van rides to the terminal every half hour, no reservations necessary. They offer... More

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Virgil Hickmon, General Manager at DoubleTree Hotel Atlanta Airport, responded to this review
30 April 2012

Thank you so much, I am so glad to hear that you enjoyed your stay with us. I really appreciate you telling me how the staff treated you, I will be sure to share them this information, so that we can keep it up and continue to do our best. Spondivits is the place for the crab legs and beer... More

Murfreesboro, Tennessee
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 23 April 2012

Stayed here on a Saturday evening. Had an unbelievably low rate, and as a Diamond member got free breakfast and parking. Staff was very nice and helpful. The room was large and spotless. We would definitely stay here again.

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Virgil Hickmon, General Manager at DoubleTree Hotel Atlanta Airport, responded to this review
25 April 2012

Thank you for taking time out of your day to provide us with feedback on your recent stay with us at the Doubletree by Hilton Atlanta Airport. I see that you were able to take advantage of our special weekend rates. I am glad that you enjoyed it. Please continue to look for these discounted stays as we do them... More

Hartford, CT
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 20 April 2012

Nice hotel (but did not have a suite). Clean and close to the airport. Food was OK. Can't beat the price. Good for business and short stays.

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Virgil Hickmon, General Manager at DoubleTree Hotel Atlanta Airport, responded to this review
23 April 2012

Thank you for your recent feedback on your stay with us. I am very happy to see that we were able to take care of you while here. It is our pleasure to host you and all of our guest and pleased that you are able to provide us with the kind words. I have spoken with our food team... More

Avellino, Italy
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 April 2012

Clean enough, nice staff. But if you have a 3pm check in, do not expect to get in at that time if the hotel was full the night before. We did not get in till 4pm. We did get a breakfast coupon for the next morning. The breakfast is horrible! So sad...I did not know that eggs could be over... More

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Virgil Hickmon, General Manager at DoubleTree Hotel Atlanta Airport, responded to this review
9 April 2012

Thank you so much for giving us the feedback. I do apologize for the inconvenience of not having your room ready by the check in time. It was not acceptable by me to have that happen. I will most definitely look into that situation as we want to ensure we can meet our guest expectations. As for the breakfast, I... More

Fairfax, Virginia
Top Contributor
56 reviews 56 reviews
Reviews in 27 cities Reviews in 27 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 27 March 2012
1
person found this review helpful

Lively hotel with full service bar and restaruant. Very friendly staff and great warm chocolate chip cookie at check in. Spondivits restaruant and easy walk and worth every step. Only con is the bathroom only had hair conditioner but no shampoo! I'm sure it was just a one time oversight.

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Virgil Hickmon, General Manager at DoubleTree Hotel Atlanta Airport, responded to this review
29 March 2012

Thank you so much for the kind words. We truly appreciate each and every person that stays with us. Without you all we would not be employed. Thank you for the feed back, I will definitely share your words with the staff and I will make sure we take care of the shampoo oversight, Thank you for the feedback. We... More

Moss Point, MS
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 March 2012

My family and I recently spent the weekend in atlanta airport location. The evening and night staff was extreamly nice. They made the stay one to remember. Thanks to the front desk manager, and clerk. O yea if you ask for a cookie after Midnight it cost $10.00. (she was just joking lol) WOULD STAY AGAIN SO SHOULD YOU. ONLY... More

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Virgil Hickmon, General Manager at DoubleTree Hotel Atlanta Airport, responded to this review
5 March 2012

Thank you so much for your recent review of our hotel. I am very grateful to you for staying with us and providing the feedback. It is good to have this information so I can share with the staff that their efforts are truly paying off. Thank you again. Virgil H More

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Additional Information about DoubleTree Hotel Atlanta Airport

  • Doubletree Atlanta
Address: 3400 Norman Berry Drive, Atlanta, GA 30344
Price range (per night):* S$72 - 204

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