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Holiday Inn Frederick Hotel & Conference Center

3.0 of 5
5400 Holiday Drive, I-270 @ Route 85, Frederick, MD 21703
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Holiday Inn Frederick Hotel & Conference Center
Ranked #15 of 20 hotels in Frederick
3.0 of 5 stars 66 Reviews
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66 reviews from our community

    Trip type
Traveller rating
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    14
    18
    13
    11
Date Rating
pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 23 May 2012

Stayed here while on business. Great staff who were very friendly from the time I checked in until the time I checked out! Enjoyed my dinner and breakfast also. Room was clean and comfortable. Will definately stay here again when I am in the area and will recommend for anyone coming to the area. Thank you for a great stay!... More

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Laura Miller, Director of Sales at Holiday Inn Frederick Hotel & Conference Center, responded to this review
25 May 2012

Thank you so much for staying with us and commenting on your excellent stay! We are so glad that you had an enjoyable stay at our Hotel and look forward to having you back soon! We are here to provide great customer service and to provide you with a home away from home. Please let us know if there is... More

Western Maryland
Senior Contributor
36 reviews 36 reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 18 May 2012

We stayed here recently with a travel team and 10 other families. We had no idea how great the hotel would be for us. The kids loved the pool area. It also has a mini golf located next to the pool, a sauna and a hot tub. We had one of the rooms that opens up out to the pool... More

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Laura Miller, Director of Sales at Holiday Inn Frederick Hotel & Conference Center, responded to this review
21 May 2012

Thank you so much for your feedback and wonderful comments! We love when families can truly enjoy all of the amenities that our Hotel has to offer! It's great to hear that you will be back in later this month and we look forward to seeing you again! Please let us know if there is anything that we can do... More

Reston, VA
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 May 2012

First, the good news. My actual room was fine. Clean enough, smelled good and the remote worked. The bad news: the hallway stunk like old cigars, and there are no stairs. The front desk clerk told me the wrong way to my room, I asked where the elevator was since I had luggage and a cast on my foot. NO... More

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John Eliot, General Manager at Holiday Inn Frederick Hotel & Conference Center, responded to this review
11 May 2012

Thank you for taking the time to let us know about your stay. I'm sorry to hear that it was not as pleasant as it should have been and I realize the difficulties a hotel presents to guests when there is no elevator. For that reason, I have instructed all my staff to offer their services to transport guest's luggage... More

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Swartz Creek, Michigan
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 May 2012

We came to the hotel on business with my Husband (family of 6). Our room was NASTY and the front desk was VERY RUDE! We left after 10 minutes. We will NOT be going back EVER!

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John Eliot, General Manager at Holiday Inn Frederick Hotel & Conference Center, responded to this review
3 May 2012

I'm terribly sorry you had a bad experience at the hotel and did not get a chance to experience a great stay. Our customer's comfort and happiness are very important to me and, when we fail, it is upsetting to everyone. I certainly understand your sentiments and would like to ask that you consider staying with us in the future.... More

Virginia Beach, Virginia
Senior Contributor
24 reviews 24 reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 13 April 2012

Our room was nice. The furniture didn't seem old (though the TVs are but not an issue with us) and the room was very clean. We were there for an event and had a large cake that the restaurant stored for us. However, check in was a nightmare. It was 4:00 on a Friday and only one employee at the... More

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John Eliot, General Manager at Holiday Inn Frederick Hotel & Conference Center, responded to this review
3 May 2012

Thank you for taking the time to comment. I appreciate your compliments regarding the property. We take great care to ensure a clean and comfortable stay and I will certainly pass on your comments to my staff. Regarding the long wait, I'm sorry that my staff did not notice and take appropriate action to address this. You are very correct... More

1 review
3 of 5 stars Reviewed 21 March 2012 via mobile

I was recently at this particular hotel for a wedding rehearsal dinner and the waitress that served our group all night, was very inappropriate. Knowing that my husband and I were there together and that I was very pregnant, she was very inappropriate with things she said to him, and you would think that a classy hotel would have a... More

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John Eliot, General Manager at Holiday Inn Frederick Hotel & Conference Center, responded to this review
26 March 2012

Thank you very much for taking the time to inform us of your recent stay at my property. I take our customer's concerns very seriously and was saddened at your experience while attending a wedding rehearsal dinner. I hold my staff and myself to a high standard when it comes to the care and treatment of our valued guests and... More

Silver Spring, Maryland
Senior Contributor
29 reviews 29 reviews
Reviews in 12 cities Reviews in 12 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 11 February 2012

We stayed on the first floor. Used the pool and hot tub(small). Saw children small children using the mini golf area. Our large group utilized the gathering area beyond the pool for a presentation and our breakfasts. Good gathering area for large groups, buta microphone definitely needed. We loved downtown Frederick and the trolley ride. Great antique stores and quaint... More

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John Eliot, General Manager at Holiday Inn Frederick Hotel & Conference Center, responded to this review
26 March 2012

Thank you very much for your compliments regarding our hotel. We are very pleased to receive positive feedback from you. My hotel staff work hard to satisfy our guests during their stay and it appears that they were successful! I most certainly agree that the pool area is both a wonderful place for families. It can be a bit loud... More

Liberty, Missouri
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

When I arrived and entered the lobby, it was nice, clean quiet. I got checked in, and was told I had a room over-looking the pool, on the 2nd floor. 1st minor problem - no elevator - which normally for me is no problem but I had a 65+ pound suitcase. Now I do want to preface anything else I... More

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Murfreesboro, Tennessee
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 January 2012

I had the opportunity to stay at the Holiday Inn Conference Center for a recent training. The room was on the first floor and I could hear people walking past in the hallway. No elevator for the second floor, Bed was average, room was clean and housekeeping staff were consistent with high standards throughout my stay. Some of the front... More

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Nashville, Tennessee
Senior Contributor
25 reviews 25 reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 26 December 2011

This is an old style two story hotel with no elevators. The rooms are a nice size, but very dark and not well lit. The TV's are older style tube TV's. There is a bar onsite with karaoke on Thurs & Friday nights. I recommend a room away from the pool, atrium area. When you walk this property you can... More

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Additional Information about Holiday Inn Frederick Hotel & Conference Center

  • Holiday Inn Frederick
  • Holiday Inn Frederick Hotel
  • Frederick Holiday Inn
Address: 5400 Holiday Drive, I-270 @ Route 85, Frederick, MD 21703
Price range (per night):* S$151 - 230

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Holiday Inn Frederick Hotel & Conference Center
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