Hi Lillemus1000, I read your comment about hotel Arctic and I guess the problem is not the Hotel and service provided. The pick-up and drop-off from and to the airport as well as the hotel service provided for your flight check-in is complimentary and not included in your hotel stay, see hotel website description: All you need to do is... More

I stayed at the Hotel Arctic Ilulissat for 2 nights during a business trip to Ilulissat. I can really recommend this Hotel. The romms are comfortable and of good standard. The restaurants are good and the personal very helpfull.

I have just returned from Ilulissat, Greenland and stayed at the Hotel Arctic. I had a fabulous view of the icebergs from my window, the room was lovely and found all the staff at the hotel very polite,friendly and extremely helpful (definitely not rude as stated on 5.1.2012). I was travelling alone (wrinkly of 68) and everyone including the tour... More

An outstanding hotel in an exceptional place. We visited Greenland not knowing what to expect. We were absolutely delighted. We had the most magnificent ocean view and watched the icebergs from our window. We had completed the entire booking online several months earlier and as soon as we arrived at the airport, the hotel bus was there to collect us.... More

The hotel itself is very nice, but the staff has forgotten what service is! The day we left we got out in the reception 5 minutes before the transport to the airport was going to leave. However, the minibus had already left! The receptionist was rude and didn't care about our problem when we asked what we were to do.... More

I left my heart in Greenleand. What a wonderful, loney place. I'm Australian and Greenland is just the opposite in any way from what we know from Australia. Heat - Cold, Vegetation - no Agriculture, I stayed at the Arctic Hotel in May 2010 and hope to visit again in one monthe time, in November 2011. Hotel set-up ist not... More

Excellent service, room was perfect and it was always warm. We booked a standard room and I was surprised at the high quality of it. Very comfy, downside - standard rooms don't have a kettle so if you like a brew, bring your own, we did and it made such a difference. Staff always helpful, food delicious and portions huge!

Arctic Hotel is the most beautiful in Ilulissat. I really enjoy to stay there. The staffs were so good and friendly. The room is comfort and warm even in the coldest night. Its location is at Ice Fjord - a wonder of the world which is on the UNESCO World Heritage List. From this hotel you can enjoy the beautiful... More

Visit the hotel for 2 days during April. Room: We were staying in a Superior Plus Room. The room was very nice and had everything you would expect from a 4 star hotel. Good bed, nice bathroom and the best good sleeping quality. No noise from other room (Nor from the dogs ;o) Good hairdryer! The view is breathtaking. I... More