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Grand Wailea - A Waldorf Astoria Resort

4.5 of 5
3850 Wailea Alanui Dr, Wailea, Maui, HI 96753
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Grand Wailea - A Waldorf Astoria Resort
Ranked #4 of 5 hotels in Wailea
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2,250 reviews from our community

Traveller rating
    1,179
    528
    262
    168
    113
See reviews for
Families
793
 
Couples
794
 
Solo
25
 
Business
195
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Jakarta, Indonesia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 22 May 2013 NEW

Old and dated! Doesn't seem fresh and exciting. Hotel needs a cash infusion to completely update decor and technology. You're not there to watch TV..........but, hotel should have a top of the line "sat dish"..........that picks up a drop dead gorgeous tv pic. AND.........have a ton of channels! Don't go cheap on your guests! And ...........just update the rooms.........and more......please!... More

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Guatemala City, Guatemala
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 22 May 2013 NEW

The hotel, its Lobby filled with sculpture by Botero, the gardens, the beach and the swimming pools are spectacular. We stayed there with my wife and kids, the hotel has a mini water park, the kids did not want to get out of the swimming pool, they had such an amazing time. As with all Waldorf Astoria hotels, this one... More

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Phoenix, Arizona, United States
1 review
2 of 5 stars Reviewed 21 May 2013 NEW

The only reason I didn't rate it one star is because the resort itself is beautiful. Hey, how can you go wrong in Maui? However, it is difficult to rate the service BECAUSE THERE WAS NONE. I was there with a very large group. You would think the General Manager and Food & Beverage Director would be prepared. Nah. Surly... More

Was this review helpful? Yes 1
Mill Creek, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

We stayed there our wedding night and the following night, it could not have been better. Ease of check in, they let us check in early and check out late. The view, the grounds, the lobby, the entire place is like a palace and worth every penny - which we felt was very reasonable given the experience. Highly recommend

Was this review helpful? Yes 2

Review collected in partnership with Waldorf Astoria

Atlanta, Georgia
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

This was our first trip to Hawaii. From the split second we arrived, we had an immediate welcome from the Valet, Bellhop and check-in Assistant - all at once. We were checked-in, car whisked away, and bags taken care of seemingly within 2 minutes, and were led to our room by the Bellhop. The 'journey' to our room (it is... More

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See 2 more reviews by jmag1519 for Wailea
GWExec, Guest Relations Manager at Grand Wailea - A Waldorf Astoria Resort, responded to this review
21 May 2013

Aloha, Thank you for the 5 star review. We are so happy to read that you had a wonderful time. We will be sure to share this review with Richie. We are certainly lucky to have him all these years. He is mentioned by name in reviews more than any other employee and I can't think of a single time... More

Hawai'i
Top Contributor
64 reviews 64 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

I've stayed here numerous times, first when it was the Grand Hyatt Wailea then under KSL as Grand Wailea. Currently a Hilton resort, nothing much has changed. Atmosphere: Because this property opened as a Grand Hyatt, it's everything what the "grand status" is to present Grand Hyatts. Gorgeous first impression as soon as you drive up. Huge man-made waterfall, big... More

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See 2 more reviews by MauiWorldTravelers for Wailea
GWExec, Guest Relations Manager at Grand Wailea - A Waldorf Astoria Resort, responded to this review
21 May 2013

Aloha! Thank you very much for such a complete review and all of the compliments! This reviewer mentions our swim up bar wih the rock bar stools and table. One thing people might not know about our super cool grotto bar is that warm water is jetted through to your feet while you sit at the grotto bar! You might... More

Scottsdale, Arizona
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

This marked our third trip to Hawaii, second to Maui and without question we returned to Grand Wailea after having spent the first part of the week with our grown children and young grandson at a condo-style hotel in Lahina. The Grand Wailea provided amenities that allowed us to indulge in distinct ways while remaining at a family friendly resort.... More

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California
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

This is a very beautiful property...lots of good choices for food and drink, and an amazing pool, especially for children. The Bistro bar was good -Matt was an especially great bartender there- most employees throughout the property were friendly and helpful. We enjoyed walking around this huge, lush property, and also the pathway along the ocean that gives you a... More

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Leominster, MA
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

This is a beautiful property. We usually stay here a day or two whenever we visit the island then head up to Kaanapali. The restaurants are very good. Our favorites are Monkeypod nearby, Humu's - right on the property, and for lunch Tommy Bahama's in the nearby mall. You should try to spend a day in the spa. I should... More

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See 2 more reviews by ejfmaf for Wailea
St Louis
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

This is a beautiful property, the service is top notch and the beach is unbeatable. We stayed at the hotel for three nights and really enjoyed the location and the amenities. The beach is by far the best on Maui (we've also stayed in Hana and Kaanapali) and it is great to have chairs and umbrellas set up for you... More

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Additional Information about Grand Wailea - A Waldorf Astoria Resort

Also Known As:
Grand Wailea - a Waldorf Astoria Hotel Wailea
Grand Wailea - a Waldorf Astoria Hotel
Grand Wailea
Grand Wailea Hotel
Grand Wailea Maui
Grand Wailea Resort
Grand Wailea Resort Maui
Grand Wailea Hawaii
Grand Hotel Wailea
Grand Resort Wailea
Grand Wailea - A Waldorf Astoria Resort Maui
Address: 3850 Wailea Alanui Dr, Wailea, Maui, HI 96753
Phone Number:
Region: United States > Hawaii > Maui > Wailea
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free High-Speed Internet Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotels in Wailea
#3 Family Hotels in Wailea
#3 On the Beach Hotels in Wailea
#3 Luxury Hotels in Wailea
#3 Top resorts Hotels in Wailea
Price range (per night): S$477 - 922
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Grand Wailea, A Waldorf Astoria Resort, is the ultimate destination for a fabulous Hawaii vacation, perfect for families, spa goers, honeymooners, golfers and active vacationers. Situated on 40 acres of lush, tropical Hawaiian gardens, Grand Wailea opens onto Maui's beautiful Wailea Beach, voted one of the best beaches in America, with elegant and newly-renovated accommodations, indulgent spa treatments, fine dining and thrilling recreational options. ... more   less 
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Grand Wailea - A Waldorf Astoria Resort
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