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Heartland Hotel Glacier Country

2.5 of 5
State Highway 6, Fox Glacier, Westland National Park (Te Wahipounamu) 7859, New Zealand
Hotel amenities
Heartland Hotel Glacier Country
Ranked #10 of 10 hotels in Fox Glacier
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35 reviews from our community

    Trip type
Traveller rating
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    3
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Date Rating
Dorset, England
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 16 March 2013

Very basic, public area dirty. Glad we were only there for 2 nights, if we had got there earlier we would have cancelled second night. Disappointed as we had booked based on views on Trip Advisor, did we confuse Motel with Hotel?

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Edinburgh, United Kingdom
1 review
1 of 5 stars Reviewed 8 March 2013

My mum sister and I checked into a triple room with the hotel manager who was not a friendly man so that put us off before we saw the room. The room had double and single bed and was very small for 3 people. The decor was so out dated and was more like staying in a 60s motel, very... More

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Melbourne, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 26 February 2013

Considering this was the most expensive hotel we booked for our three week tour of NZ, we were terribly disappointed with the accommodation offered. The room decorations were like something out of a time warp, with a pervasive musty smell and damp patches on the carpet.The bathroom was very outdated, with the sink located on a bench next to the... More

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 17 February 2013

On arrivel was unable to check in until 14:00 as site is only open 07:00 to 10:00 then 14:00 to 21:00 which once reception was open found out our booking had not been done by the hotel correctly and was left to wait about as they had no rooms. Then was told we have now been booked in to the... More

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Sydney, Australia
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 27 January 2013

As soon as we pulled up I had bad feelings about this place. Property was very run down and uninviting. The check in staff were friendly and greeted us well. The parking was ridiculous as if you werent in early enough you had no spot. Once opening the door the room was tiny and the bathroom was the size of... More

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Perth
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 January 2013

This place is Shabby and Grubby, but it’s also incredibly cheap and in a good location. The staff are polite and helpful although absent for half of the day. The rooms are very dated and someone needs to hire staff that can use vacuum cleaner.

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UK
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 January 2013

Touring New Zealand, this was by way the worst hotel experience, Arriving the reception lady made us very welcome and then it was downhill, room was very small, heating/pipes making weird noises, bathroom very small. The place was very grubby, needed a good clean, luckly the bed linen was clean. But it was a ghost hotel has it seemed everything... More

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 December 2012

Nothing more nothing less. Shabby, not chic. The staff were pleasant enough, but the surroundings were creepy. The room was warm (if you can get the heater to work without making weird sounds) and the bed was OK. The parking was a joke. It was easy to get parked in. It gave the whole Fox Glacier a shadowy grey experience.

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Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 19 May 2012

We were on a coach tour and the director warned us we were in the Sth Island and out in the countryside at that, so not to expect the same standards as the big cities. How right she was. LOL It was like entering a time warp and entering a bad motel room from the '60s. The room smelt musty,... More

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Milan
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 May 2012

Although this hotel is very simple and average and a bit old fashioned, it had a certain charm. It gave you the feeling that you were in a time gone by...but still there. Anyway, everything was fine. The staff were helpful. Eating in the restaurant next door was very simple but good..a bit like being in an old time movie.... More

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Additional Information about Heartland Hotel Glacier Country

Also Known As:
Heartland Hotel Fox Glacier
Address: State Highway 6, Fox Glacier, Westland National Park (Te Wahipounamu) 7859, New Zealand
Region: New Zealand > South Island > Westland National Park (Te Wahipounamu) > Fox Glacier
Amenities:
Free Parking Restaurant Room Service
Hotel Style:
Ranked #10 of 10 hotels in Fox Glacier
Price range (per night): S$125 - 195
Hotel Class:2.5 star (2.5*)
Reservation Options:
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