Good accommodation stayed in a treetop hut, not as good as the photo, friendly staff, grounds very good with rainforest effect, more set up for young people in groups, good location to go up on the Franz Joseph glacier

Friendly service, great location, Spa and an awesome cosy bar. We stayed in our camper van on a powered site and it was well set out and secluded. The bathrooms were as clean as you can expect and had great water pressure. Will defiantly stay there again!

We stayed in rainforest retreat for 2 nights the hostel and area were lovely and was centrally located! The staff were so welcoming and helpful! The kitchen was huge with lots of equipment, fridges and eating places. The rooms were the perfect size and were kept warm with a heater you had control over the beds were also very comfortable!... More

One of the good properties with most of amenities and with natural surroundings. You feel you are in middle of forest. Yet rooms are clean and without mosquitoes. Jacuzzi spa was very relaxing. Hot water swimming pool was also quite inviting but we did not try it. We stayed here overnight as apart from glacier walk there is nothing to... More

I stayed here for a couple of nights, in a 5-bed dorm. The bunks were really creaky and unstable, didn't really trust them! We also didn't get given a clean bed sheet, we just had the duvets which are obviously not washed very often. So that was gross, luckily I had a sleeping bag I could use otherwise I would... More

I enjoyed my stay at this place. The rooms and facilities are clean and the night was good. The kitchen is very big but the equipment is quite old and could be replaced. The pool is also very big, but only 2 of the 4 jets were working. Very good was the bar on the premises (Monsum) we enjoyed the... More

Rainforest Retreat is perfectly located across the road from the hot pools and close to town. The campsites are nestled amongst none other than a "Rainforest Retreat" the sites are so private and beautiful you wouldn't know you we're in a campsite! Facilities were clean and well looked after. The campsite also offers a Bar and Restaurant so you can... More

My husband and I have stayed Rainforest Retreat for a day. The room was nice and clean, got every thing we needed. They have booked a helicopter tour from them with discount. It was special experience to see the Glaciers. We loved the Kayak on the lake after the helicopter tour. instructor B is a lovely lady, she gave my... More

The good: conveniently located, cheap, friendly staff, comfortable bed. The bad: room was very small (we went for the cheapest option, so perhaps we just got what we paid for), there was some noticeable wear (but I wouldn't say it's falling apart) and the WiFi -- which costs extra -- is almost useless (I suspect due to being overloaded from... More