We stayed in room 539. Had a decent partial view of the Harbor. Nice room. But there was a pair of red shoes left in the room, which leads me to believe the room was not cleaned very well. We had a couple of drinks at he hotel bar. I had the 1/2 dozen oysters. They were not shucked correctly.... More

A friend and I went to a workshop recently at the National Harbor. We decided to stay there instead of communting back and forth. We booked our stay at the Westin through a discount online service. When we called them to confirm our room, we asked for two double beds. You would have thought that we asked for a fruit... More

The hotel is really close to the Gaylord convention center, and i would rather be a few buildings away for private meetings. Breakfast was very good and i appreciate that. The whole national harbor complex is great, with a real surprise coming from the cadillac... casual restaurant.

I don't understand how some people rate this as good. This place is incredibly overpriced, EVERYTHING is extra. Internet, valet parking, breakfast, even the water in the room. Did I say breakfast? Oh yeah, how about 4 dollars for a cup of tea? Tea for two, 8 bucks. Wow. About the only thing free is a shuttle service to the... More

The hotel is very clean and comfortable and has a good location. National Harbor is a lovely place to stay, with plenty of shops and restaurants, and an easy drive to downtown Washington DC. The hotel is conveniently located within National Harbor. There is nearby, reasonably priced parking. The one issue that I had was the staff's attitude. It was... More

Top Notch! From the rooms to the outstanding staff! I spent 6 nights here in January for business. The staff went above and beyond on multiple occasions helping me thorughout my stay. Although this is a somewhat "pricey" area to stay, it makes up for it in convenience (and safety!). The rooms had by far the best beds I have... More

I stayed at this Hotel for only a night on 03/18, but was surprised by the service level of the staff. From the door to my room, everyone I encountered was extremely friendly. Among all of these excellent service professionals, Royce from the restaurant stood out far above every one else. He served me as I was the only guest... More

Conveniently located hotel in the National Harbor, right in the middle of everything. Rooms are well-appointed retreats from the bustle outside. Staff is friendly, efficient and professional. Nice surprise was the robe in the room, a comfy microfiber that I could not take off it felt so wonderful! An amazing escape that we thoroughly enjoyed.

Simply put: This hotel is not up to Westin's standards. When I check in after a long day of traveling, I went to take and shower and discovered immediately upon walking into the bathroom two very large pieces of hair in the shower. These weren't small strands of hair and should have been visible to any housekeeper with reasonably decent... More