Lynn - Thank you for your recent review of your stay. I am extremely happy to know that the staff was accommodating to your needs; however, I apologize that the bed in your room was uncomfortable. Our bedding is chosen based on guests feedback. As we are continually working to improve all of our offerings, to help us do so,... More

Thomas - I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the issue you experienced with accessing our free WiFi and the level of cleanliness throughout our property. In response to your feedback, I am currently working with our internet provider to improve our internet access. As... More

Thank you for taking the time to write a review of your stay. I am glad to read that you enjoyed the in-room kitchen provided in all of our guest rooms, along with the many other amenities we offer. I do apologize for the furniture in need of repair within your room. Our maintenance staff is looking into this now... More

Thank you so much for sharing your experience with us. I'm so pleased to hear that you enjoyed the changes we have made while still delivering a great price. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. More

Joyce - I received a copy of your review, and wanted to take a moment to personally respond. The room conditions you described are unacceptable, and I sincerely apologize for your experience. I discussed your comments with the team, and we are doing a deep cleaning of all our guest rooms and checking to make sure all of our appliances... More

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed your experience with us. I truly appreciate all of the nice things you stated from the friendliness of our staff to the quietness of your room. Thank you again for your review. We look forward to seeing you again,... More

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that our internet service wasn't up to standards. In response to your feedback, I am going to forward to my corporate office to see if we might be eligible for an upgrade. I am grateful for the feedback you provided so... More

I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that the linens were not clean, this is unacceptable. To prevent this from happening again, my team is going to check all linens in room to ensure this does not happen to anyone else. I'm so pleased to hear that... More

I received a copy of your review, and wanted to thank you for your wonderful compliments! I'm so pleased to hear that you were more than happy with your accommodations and I am also thrilled to hear that the staff was able to give you their undivided attention. Thank you again for sharing your experience with us. We look forward... More