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Ramada Hotel & Conference Center

3.0 of 5
10300 Hotel Avenue NE, I-40 & Eubank Boulevard Exit 165, Albuquerque, NM 87123 (Formerly Sandia Courtyard Hotel & Convention Center)
Hotel amenities
Ramada Hotel & Conference Center
Ranked #63 of 145 hotels in Albuquerque
3.5 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveller rating
    4
    17
    12
    2
    3
Date Rating
La Mesa, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 14 May 2012

We were pleased with our stay, the room was clean, modern and had all our needs covered. The staff was above average and a pleasure to deal with. I would stay again without a doubt.

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Hagerstown, Maryland
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 9 April 2012

We spent 4 nights here, the shuttle took us to and from the airport plus old town. Great value for the money, will definitely plan on staying here when we come back.

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See 2 more reviews by BobF811 for Albuquerque
Phoenix, Arizona
Senior Contributor
25 reviews 25 reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 22 March 2012

This is a good, comfy place for a night or two. The bed was comfortable and the room seemed to have been remodeled within the last couple years. The only complaint is that the heating/ac is loud. Woke me up during the night, so I put the unit on "fan." Sacrificed some heat but didn't have the unit abruptly starting... More

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Clyde Wanatee, Director of Sales at Ramada Hotel & Conference Center, responded to this review
28 March 2012

Thank you for your recent stay and apprising us of your heating unit. As you noted, we have updated our rooms and hotel. As a matter of fact, we are now in the process of changing furniture in our Standard King rooms and putting 32" Flat Screens in all rooms. It is a process - but change is good. We... More

West Chester, Pennsylvania
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 February 2012

I was initially nervous about staying at this hotel, after checking a number of travel site reviews, but after getting a good deal on a room there for an 11 day research trip to the area I committed. Ultimately I had a rare horror story that was salvaged by the dedicated staff and managers at Ramada. I awoke one morning... More

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See 2 more reviews by mgracehunt for Albuquerque
Clyde Wanatee, Director of Sales at Ramada Hotel & Conference Center, responded to this review
13 February 2012

We appreciated your honest review on our hotel - we encourage our guests to accurately describe their stays with us. As you noted, the hotel is an older property with its own character. Our staff strives to maintain the hotel in its peak condition. We do apologize for the unfortunate spider incident but also glad that we proactively addressed the... More

Hythe, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 24 November 2011

Check in ok with helpful staff answering questions about Balloon Fiesta, which we'd come to see. Card passes did not work too well in outside doors and had to ask for replacement room as first one stank of cigarette smoke despite it being non smoking hotel. Chambermaid should have reported this. Second room not so well situated but clean and... More

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CK Wanatee, Director of Sales at Ramada Hotel & Conference Center, responded to this review
29 November 2011

We were pleased that you selected our hotel for your recent Balloon Fiesta stay - we invite all our guests to offer their honest feedback. This is the only way we can offer a stronger product based on our guests' reviews. We do acknowledge there are moments when guests who choose to smoke may leave their sliders open to the... More

Santa Barbara, California
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 31 October 2011

Had a hard time finding it at first as we booked the room under the hotel name "Scandia Courtyard"...from what we eventually learned it changed to Ramada a week earlier. Anyway once we got the correct room we booked we were happier with the room than we expected, by the looks of the outside. The door stuck so it was... More

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See 4 more reviews by cmyview for Albuquerque
Clyde Wanatee, Director of Sales at Ramada Hotel & Conference Center, responded to this review
2 November 2011

We appreciate your choice in ABQ. hotel stays ... we do strive to adapt our product based on what our guests want. It was exactly the comments from guests like you who wanted a larger room and more choices with their morning beverage; this is why we made the choice to move forward and offer our latte, hot chocolate, and... More

Senior Contributor
43 reviews 43 reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 6 October 2011
1
person found this review helpful

At 1st look you might this hotel is fine. I was unable to shower because when my husband used the shower it wouldn't drain and filled the tub with black chunks!! It was disgusting. The toilet tank lid had to be kept off so we could make it stop running after each flush. This hotel was previously the Sandia Courtyard... More

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Clyde Wanatee, Director of Sales at Ramada Hotel & Conference Center, responded to this review
21 October 2011

Thank you for posting your honest response - we feel that the only way we can offer a stronger product is to take your comments to heart and address the situation. We wish that you would have brought your concerns to us as they occurred. Gladly - we will acknowledge all concerns brought up as they occur with our management... More

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StL,MO
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 16 September 2011

This is an older property in a hotel cluster, located next door to the famed Owl Restaurant and Diner, a destination eatery right off the Interstate. Labor Day Weekend the hotel was nearly nearly sold-out. We had a Family Reunion there and this was a very afforadable site for a large group. There was also a Softball Tournament nearby, so... More

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Clyde Wanatee, Director of Sales at Ramada Hotel & Conference Center, responded to this review
12 October 2011

We are pleased to have hosted your family reunion during the Labor Day weekend. As you have noted, we were sold out that weekend - as an older established hotel - we do find groups that come back year after year. Unfortunately, as we upgrade our hotel - we realize that some of our changes will not please everyone and... More

Fort Collins, Colorado
Senior Contributor
23 reviews 23 reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 12 September 2011

...and that's where the positive aspect ends. The word my daughter and I used to describe this place was "sketchy." When we looked under the curtain after arriving, we noticed the sliding glass door and the "charlie bar" for the lock. I haven't seen one of those since college, so it made me nervous. The hotel needs updated--badly. The front... More

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Clyde Wanatee, Director of Sales at Ramada Hotel & Conference Center, responded to this review
12 October 2011

We appreciate your comments and do share your concerns for safety. As an older established hotel - much like others in our city - our sliders do offer the bars as an added precaution. We wish your overall perception would have incorporated our latest updates with our hotel - new bedding packages since your stay as well as flat screens... More

Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 21 July 2011

Sandia Courtyard Hotel had a friendly front desk check in, but that is where my positive comments end. Upon checking in, we noticed right away how hot the hallways were (more on that in a minute). The AC wall units were in the hall, but not on. The rooms were dated and had a smell. The AC was not turned... More

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Clyde Wanatee, Director of Sales at Ramada Hotel & Conference Center, responded to this review
12 October 2011

It was unfortunate that we hosted you during one of the hottest months that Albuquerque has seen in years. We wish that you would give us a second opportunity to host you for future Albuquerque visits. We have taken your comments into strong consideration - we now offer pre-preparations as part of our daily process. Our housekeeping staff now coordinate... More

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Additional Information about Ramada Hotel & Conference Center

  • Howard Johnson Albuquerque
  • Albuquerque Courtyard
  • Courtyard Hotel Albuquerque
Address: 10300 Hotel Avenue NE, I-40 & Eubank Boulevard Exit 165, Albuquerque, NM 87123 (Formerly Sandia Courtyard Hotel & Convention Center)
Price range (per night):* S$81 - 105

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Ramada Hotel & Conference Center
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