We thought the service was excellent. The shuttle took us anywhere and the staff were so friendly and helpful. The hotel is an older style but very clean. It's central to everywhere but not walking distance. We went to the Gathering of Nations which was excellent and caught a taxi back to hotel which cost about $15.00 with a tip.

Like others, I was a little skeptical because of the reasonable-ness of the rates. I was happily surprised. All the staff were pleasant and helpful. The room was a nice size (I was happy that it wasn't too big, as I was traveling alone), clean, and comfortable. There was a clean fridge and microwave in the room, which was very... More

This is not the worst hotel I have stayed in but its in my top five. I asked for a non-smoking room and I got one. At least no one that day had smoked in it. I could smell the stale odor of cigarretts and see the burn spots on the table. There used to be a restaurant attached to... More

I agree with the previous comments of the manager. The price was so reasonable we were pretty sceptical of what we would find. The room was clean and big. There was a microwave and refrigerator. The bed was comfortable. The only suggestion we would have is to improve the lighting. The 2 lamps and overhead light was very low wattage... More

My husband and I were forced to stay at this discusting hotel as they would not honor our cancellation after booking through Hotels.Com (don't believe what they tell you about how GREAT their hotels are.). After driving 16 hours, We did not have the energy to argue. Room are outdated, and dirty. Breakfast looked inedible. Coffee horrible. Don't waste your... More

Have stayed at the Plaza Inn several times since 2009. My daughters live in ABQ. The staff is always friendly and accommodating. This time I asked for a room change because the first room had a broken lock on the slider to the balcony. Yes, it's unlikely that anyone would climb up to a 3rd floor room but still. The... More

The rooms, lobby and parking lot are clean and well cared for. The front desk and housekeeping employees are friendly, If there is something that you need they do their best to accommodate you. It is conveniently located to the freeway. There is freshly brewed coffee in the morning.

I came to Albuquerque because two elderly friends (87 & 89) had a medical emergency. The hospital recommended this motel, and we didn't check in until late - too late at night to change. My room, on the first floor, had an obscured patio with a sliding glass door. I was so terrified that I barricaded the sliding glass door... More

My daughters and I felt welcomed from the moment we arrivied. The room was clean, roomy and met our expectations. The housekeeper offered her services daily with courtesy. Thanks to all at the Plaza Inn In Albuquerque, N.M