hotel advertises "Free Wifi." In fact, they do not have WiFi service. They offer speeds around 56k download. You cannot do anything except send and receive email. Web browsing is impossible. To make matters worse, they advertise on the initial welcome/sign in screen an "upgraded bandwidth" for $15 per week (or $3 per night). I had already signed in on... More

We were traveling through and just needed a place to sleep for one night. The hotel room was older, main light in the room was broken, remote for tv broken, one bed appeared not very clean, and it was very noisy! The beds are not comfortable at all (hard as a rock)! If the room doesn't seem clean and things... More

I stayed at the Crossland Economy Studios for two weeks upon first moving to Albuquerque. In my second week, I had to leave town on business, and returned to discover that the door of my room had been left open for two days. Not merely unlocked, but visibly open to the parking lot - I didn't even have to turn... More

Beds are hard as rocks, fleas in our room, $5 extra for Internet that didn't work, no breakfast.

I had booked with expedia..which means that I paid in advance for an eight day stay. I arrived around 10:30 @ night, exhausted from about 12 hours of traveling time. I had booked a single non smoking room. When I arrived , a rude and somewhat condescending male desk clerk told me that I was in a smoking room.When I... More

we were in abq rather late. we used hotels.com for an inexpensive place to stay. Crossland Suites was clean, quiet, and inexpensive. four z's out of five for satisfaction. The only thing that would have made it better is free breakfast.

Well my husband job transfers him to different states and city some times it's 6 months some time it's a year. Well we looking for a hotel that a like an apartment but we didn't want to commit to a lease So my husband found this hotel and checked us in.We stayed in a two bed studio I thought the... More

We booked in advance and stayed at the Crossland Economy Studios in Albuquerque, NM for two months while our house was being finished. The hotel clerks as well as management were rude and uncaring. The rooms were absolutely filthy and extremely small. The internet connection was so horrible that most times you could not use it at all. There are... More

I was looking for a cheap hotel room to stay at for a business trip. This one was a good price with good reviews on the internet. I made a mistake in the date when I placed the reservation, but the manager fixed the problem with no hassle whatsoever. I wasn't expecting much for under $40, but was pleasantly surprised... More