We just stayed here for the Brown University graduation. It was so convenient to Brovwn and their non-stop, continuous shuttle service was such a relief! Getting a cab was impossible! Jared, the van driver, was phenominal and went out of his way during chaos to get us from Brown and to the restaurant right on time for dinner with the...
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What a great Marriott. We had pleasant and friendly staff, and a spotless room with some nice extras, like a small fridge and a huge flatscreen. The bar is cozy and located right in the beautiful lobby, which is very convenient for entertaining. And the courtyard is user-friendly, perfect for lounging outdoors if the weather is nice during the day...
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Dear Pshea_12,
Wow! What a great review! I forwarded your review to our hotel team as soon as I read it. Thank you so much for taking the time to share your experiences with our Trip Advisor readers. We are so pleased that you had such a great time. We hope to see you and your friends again this summer...
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Large hotel near the heart of everything in Providence. Food in the restaurant is good. Room was clean. Staff is friendly enough. They have free shuttle service within a couple of miles of the hotel. The driver was great, but the bus itself was a hazard! It was in dire need of a brake job, which the driver said was...
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Dear TipsIncluded,
Thanks you for taking the time to share your feedback about your stay at our hotel. We are located right in the heart of the city and within walking distance to most neighborhoods. Our staff know all the fun things going on around the city and we're pleased you found them so helpful and accommodating. In the event...
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A group of us spent three nights here, though I only speak for myself, I like to relate how the hotel and its staff dealt with us as a whole (16 of us). Though the rooms were not ready for check in on the first day, the staff was proactive and ensured that our luggage was secured. Within minutes I...
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Dear azzurri4ever,
Thank you for taking the time in your busy schedule to share your experiences with our Trip Advisor readers. We appreciate that you (and the rest of your team) were very busy during your stay. It appears you had an excellent stay and that we took very good care of your group. We strive to anticipate our guests'...
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Just one night in Providence for college tours led me to find a good deal on a website. Really nice staff, beautiful gathering areas. An unusuallly mild winter and incredibly warm spring should've been motivation to get the gorgeous outside area open earlier in the season. Wish we could've enjoyed it. Rooms and hallways were average Marriott. Comfy beds, though.
Dear Laura R,
We also wish AQUA (our outdoor lounge) could open earlier! Being located in New England, the weather is quite unpredictable. I think it's been raining for a week! But it is supposed to warm up this weekend and AQUA opens for the season this Wednesday the 16th! We hope to see you there this summer. Hope the...
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Location is convenient; rooms are comfortable, with plenty of usable space for all the work you would have gotten done were you not traveling; food was tasty -- I particularly liked the breakfast in the Marriott Concierge Lounge. Above all, the service was top notch.
Dear Rabbit43,
Thank you for your kind words about your top notch experience at our hotel! We hope you can visit us again very soon. We look forward to serving you again.
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We visited family who lived in Providence. Hotel was within walking distance. It made our stay an even more enjoyable experience. The hotel was AAA+ all the way. There was not anything we could complain about. They were very friendly, helpfull and on top of it all. It is situated close to many attractions you may want to see and...
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Dear MADMANNEWYORK,
So pleased to hear about your incredible stay! Thank you for posting your comments on Trip Advisor. We appreciate when our guests take the time to share their experiences with our readers so that they can choose where to stay in Providence when they hear it straight from the guest. We also thank you for spreading the word...
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Just got back from my second stay at this wonderful Marriott. Sadly my schedule meant I could only stay five days. When you travel as much as I do, what really makes a hotel stand out is it's people and it's welcome. Well this is one of the best hotels you could ever find based on the guys that work...
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Reviewed 1 November 2011
Dear Deccrv,
What wonderful praise you have sent our way. We appreciate you taking the time out of your busy schedule to share your experience with our Trip Advisor readers. Thank you for acknowledging members of our hotel team that made a memorable impact on your stay. I will be sure to share your comments with Doyle, Roland, Todd, Pedro...
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My friend and I just returned home from a Machine Quilting Conference in Provident and stayed at the Downtown Marriott. The staff were friendly, courteous and very helpful. The rooms were clean and very comfortable. We had shuttle service and want to say the drivers, Roger and Jared, were very polite and accommodating. They made a couple of older women...
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Dear Paula T,
Thank you so much for taking the time to acknowledge our associates - especially the ones who made a strong impression with you. Roger and Jared are great and Susan from our gift shop is a lot of fun and also very helpful. We strive to make each of our guests' experiences as special and memorable as...
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I have previously reviewed this hotel, but stayed here again while visiting my son at Brown. I love the free parking, location is great for Brown even though not right downtown really. It is super-quick to hop on the intersate, you don't have to go through downtown traffic to get there. The staff really works to make you happy. Asked...
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Dear KeepingRoadsWarm,
Thank you for taking the time to share your experience with our Trip Advisor readers. We appreciate that you have reviewed us in the past and did again this time! Our convenient location is important to our guests as well as the complimentary parking. We continue to be the only hotel in Providence that offers free parking. Our...
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