We stayed at this Embassy Suites for a softball tournament our team traveled to in March. The property itself is very nice, definitely newer with many amenities in the adjacent area. The beds were comfortable and the rooms were quite spacious. Our sliding glass door handle was broken, but that was honestly the only negative I could find. It was...
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Stayd 2 nights here and will definitely return. Not exactly on the well beaten path to or from most business or tourist amenities, but worth the drive. Our suite overlooked the pool, and what a tranquil setting. Evening Managers reception is a must-do, and the cooked to order breakfasts made our day. As I said, we would make coming back...
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We stayed here during the last week of a 5-week road trip during which we stayed at 15 different hotels. This one is our favorite among those and suited our needs perfectly.
Many Embassy Suites are very dated, but this one looks fairly new and is a different configuration than the typical atrium style, which is an improvement. The hotel...
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We spent 3 nights at this hotel, and enjoyed it very much. The room was spacious, the bed was comfortable, and the breakfasts and happy hour were both terrific. However, I would recommend that you ask for a room that is not on the first floor facing the pool. We originally had a first floor room facing the pool, and...
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Dear tpr244;
Thank you for taking the time to post comments about your experiences at the Embassy Suites Tucson Paloma Village. I was glad to read that you enjoyed your stay at the hotel, I do apologize about the room / move issue, and that it was not followed up on correctly and in a timely manner by our staff....
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I have stayed at this chain throughout the US nearly 1000 nights in the past 15 years and didn't have any expectation that this site would be any different than what i'd experienced in the past. I was very surprised to find a staff that was very welcoming and eager to go out of their way to make the stay...
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Dear Gary L,
Thank you very much for taking the time to post your comments about our hotel on TripAdvisor. I was very pleased to read that our staff and accommodations were to your liking and that you will go out of your way to stay with us again the next time your travels bring you back to Tucson.
Best...
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I stayed there last year and the hotel met my expectations so I booked 3 nights this visit. I ended up staying one night and checked out the next morning. Happy hour was great...the breakfast was good but the room small for three people, there was no tub in the bathroom, the tv was not working so we got a...
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Dear cnncreech,
Thank you for taking the time to post your comments about our hotel on Tripadvisor. I apologize to failing to meet your expectations on your most recent stay with us. I sincerely hope you will give us another chance the next time your travels bring you back to Tucson, as the mishaps you experienced are not typical of...
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Very nice hotel, very friendly front desk staff (I missed Amhed!!!! great asset to the hotel). Easy access to UofA, also a very safe area.
The breakfast is better than average Embassy Suites, but the bar and bar staff needs some work. I went down to get a beer and couldn't find anyone to serve it up. (where was Derrick,...
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Dear Manny A,
Thank you for posting your comments about our hotel on Tripadvisor. I apologize about the internet issues. I assure you we are working on these issues and have already increased the band width significantly to increase the speed. The wireless solution is also in the works and we hope to have it installed soon. I hope you...
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Just returned home from a stay at this Embassy Suites in Tucson. There aren't a lot of choices if you need to stay in area of town. The Embassy Suites is the newest hotel in the area. Since my parents have lived here for the past 20 plus years I have stayed at them all. This is your best value...
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Dear Hpmicks,
Thank you for posting your nice comments about our hotel on Tripadvisor. I am glad you enjoyed your stay and especially the breakfast! We hope to see you again the next time your travels bring you back to Tucson.
Sincerely,
Jeff Zelkin
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We stayed one night at this great hotel. We love embassy suites for a number of reasons and this one didn't disappoint. The suite was large with a mini kitchenette, bathroom and separate bedroom. The bed was very comfortable. The bathroom was modern and updated with an all granite shower, no bathtub in our room. This place is in Tucson...
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Dear BeachloverAr,
Thank you for your gracious comments regarding your stay at our hotel on Tripadvisor. I was glad to read you enjoyed yourselves, and we look forward to seeing you again the next time you are back in Tucson.
Sincerely,
Jeff Zelkin
General Manager
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Hotel is a little bland in appearance, but easy to locate on East Skyline Drive on the outskirts of Tucson. The Hotel is effectively enclosed by busy roads together with a few other independant outlets - expensive steak restaurant, bar/restaurant, grocery/general type store, etc. - the hotel has no evening restaurant of its own and so you may need to...
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Response: Dear Neil01,
Thank you for taking the time to post your observations about our hotel on Tripadvisor. We also appreciate you mentioning some of our hotel’s amenities. You are correct that we do not have in room safes. However, we do provide complimentary safety deposit boxes for our guests to use during their stay. We are currently adding wireless...
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