Recently I spent 6 nights in this hotel. The location was good as I prefer not being in the heart of the tourist area and noise. When we checked in there was a handle missing on a dresser drawer, no garbage can in the bedroom and only one robe. All these things were looked after but it seemed odd to... More

Hotel is in a great location right off Riverwalk but a bit out of way for all Riverwalk activities. River taxi services just outside and down a few steps but is still outside the active areas. Very quiet and clean rooms and the staff was simply wonderful. All services are very friendly and at your finger tips. Pool is very... More

Just visited San Antonio for the first time and stayed at this hotel 4 nights. The staff members were all very nice & friendly and I would give them 5 stars. We stayed in a standard 2 queen room and it was nice & clean. The reason I marked this hotel down was because I was expecting it to be... More

We have stayed at this hotel several times now and have enjoyed it each time. While technically it's not "on" the Riverwalk it might as well be due to the two access points to the river within a minute or so from the hotel. It has the added benefit of not being on the "loop" of the Riverwalk where it... More

The only downfall I saw, was that out of 4 elevators, most of the time only two worked. Being in a conference, you have to hurry up and go to different areas and waiting for those elevators was a hassle. Breakfast buffet was excellent to include the waiters and staff.

We attended a State Convention and stayed at the Crowne for a night. THE EMPLOYEES ARE OUTSTANDING AT THE HOTEL. Everyone from check-in to waitresses to maids are wonderful. The beds are marvelous. Breakfast buffett delicious (the only time we ate there).The only drawback is it is a pretty good walk to the heart of the riverwalk and anyone that... More

After months of reading reviews about the hotel, and been a little bit scared about them, I had a very pleasant weekend. Here’s my experience versus other reviews. 1) The elevators – yes, there are four elevators, usually three of them works. The wait for an elevator was hard only on Friday (they booked about 200 new guest that day),... More

We were guests of this hotel from May 1st thru May 4th. The accomodations of the hotel were very good and the staff was very helpful. We had the same waiter each morning in the restaurant whose name was, Rene Ochoa. He was most attentive and extremely helpful. He not only remembered our daily orders but he helped us obtain... More

My husband came here for business, he came a couple days early and brought me. The front desk was accommodating each morning, at breakfast, Rene offered positive tips for restaurants, tourist spots, etc. location wise we walked around the corner to start our Riverwalk. Good choice!