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Westin La Cantera Hill Country Resort

4.0 of 5
16641 La Cantera Parkway, San Antonio, TX 78256
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Westin La Cantera Hill Country Resort
Ranked #11 of 343 hotels in San Antonio
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933 reviews from our community

Traveller rating
    563
    203
    82
    49
    36
See reviews for
Families
303
 
Couples
189
 
Solo
22
 
Business
170
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Allen, Texas
1 review
5 of 5 stars Reviewed 20 May 2013 NEW

We stayed at La Cantera last week (May/2013) and were somewhat surprised to be met with helpful, friendly, and accomodating staff at every encounter. I'm talking from front desk, shuttle drivers, servers at the restaurants, concierge, to the maid service personnel. I would have expected some degree of human error at some point, but none were found. The resort isnt... More

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Westin_La_Cantera, General Manager at Westin La Cantera Hill Country Resort, responded to this review
21 May 2013

It is wonderful to know that we exceeded your expectations. Come back soon! More

Dallas, Texas, United States
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW via mobile

This is true SPG property at it finest. They did everything I asked and then some. If your coming to San Antonio this is the place to stay and is the highest I have ever rated a hotel. I was able to check in early given a great room and never any hassle for being so early.

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Westin_La_Cantera, General Manager at Westin La Cantera Hill Country Resort, responded to this review
21 May 2013

Thanks so much for the great review! Please come back and see us again soon. More

DFW, TX
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 May 2013 NEW

Beautiful hotel and surrounding landscape. While the resort is medium to large, it is designed perfectly and does not feel as if you are trekking from one end of the earth to the other when traveling around the property. The hotel staff were some of the kindest I have ever encountered and we enjoyed every minute of our stay. Would... More

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See 2 more reviews by maj082012 for San Antonio
Westin_La_Cantera, General Manager at Westin La Cantera Hill Country Resort, responded to this review
21 May 2013

We truly appreciate your kind words and look forward to your next visit! More

Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 20 May 2013 NEW

Have been at Westin La Cantera Hill Country Resort since Friday. The number one reason to stay here is to meet Mary in the club level. She brings Ritz Carlton-level service to this property. She is knowledgeable about the resort as well as all-around helpful - you get the idea she would do anything to make your stay more pleasant.... More

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Westin_La_Cantera, General Manager at Westin La Cantera Hill Country Resort, responded to this review
21 May 2013

Thanks so much for the great review! We hope you can come back for a pleasure trip next time. More

Dallas Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 14 May 2013

This was a girls weekend at the La Cantera and I can say we all had an amazing time. We had dinner and breakfast at the restaurant and enjoyed both. We had a great view of the pool area and scenic view. We were on the 6th floor, rooms were clean and comfortable, in my opinion 5 star rating the... More

Was this review helpful? Yes 1
Westin_La_Cantera, General Manager at Westin La Cantera Hill Country Resort, responded to this review
16 May 2013

Thanks so much for the great review! We hope you will be back soon. More

San Antonio, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 13 May 2013

The Westin La Cantera is a very nice property with scenic views, great service fantastic restaurants and plenty of fun for everyone( water slide, golf, movies for the kids, and smores). Think bed and breakfast in the hill country with convenience and amenities of large hotel, in a fun city. Truth be told I live 3 miles from the resort... More

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Westin_La_Cantera, General Manager at Westin La Cantera Hill Country Resort, responded to this review
14 May 2013

We really appreciate your kind words and look forward to your return! More

Houston, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 May 2013

This property is gorgeous. My mother and I stayed at this resort over Mother's Day weekend for a wedding that was being held on the property. The room was spacious, clean and the decorations were lovely. I killed 2 silverfish in the bathroom that night, but did not see anymore during the stay. The room (4222) had a great view... More

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Westin_La_Cantera, General Manager at Westin La Cantera Hill Country Resort, responded to this review
15 May 2013

We truly appreciate your kind words. Please come back soon! More

Brighton
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 13 May 2013

I came here with my husband on a business trip. The hotel was nice, clean, and comfortable. The staff was very friendly. We ate dinner at Francesca's the first night. My food was very good. Everyone else's was terrible or cold. The manager was very apologetic and didn't charge us for the meal. We had the breakfast buffet which was... More

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Westin_La_Cantera, General Manager at Westin La Cantera Hill Country Resort, responded to this review
14 May 2013

Thanks for the great review. We hope you will be back again! More

Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 12 May 2013 via mobile

My wife and I struggled with our stay. On Sunday, our arrival day, we could not get into our room till 6:30pm. We only got this room due to us having a 3 year old shivering from the pool and no where to go since our room was not ready. We did get two free drinks for the delay. Room... More

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Westin_La_Cantera, General Manager at Westin La Cantera Hill Country Resort, responded to this review
14 May 2013

Our goal is to help you get back to your best self so that you leave The Westin La Cantera Hill Country Resort feeling recharged and well cared for. We clearly fell short in this situation. We take feedback from our guests very seriously and use it to improve the overall experience. Please know that your comments have been forwarded... More

Washington, DC
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 7 May 2013

I worked in San Antonio for several months during the fall and winter, so the Westin La Cantera became my home for half the week. The property is gorgeous, the views are awesome, the breakfast/happy hour in the Club Lounge is great, the restaurants are top-notch, and even the room service is delicious. However, what REALLY makes this place stand... More

Was this review helpful? Yes 1
Westin_La_Cantera, General Manager at Westin La Cantera Hill Country Resort, responded to this review
8 May 2013

Thanks for the great review! We hope you'll be back soon! More

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Additional Information about Westin La Cantera Hill Country Resort

Also Known As:
Westin La Cantera Hotel San Antonio
Westin La Cantera Hotel
Westin Cantera Hotel
La Cantera San Antonio
Westin La Cantera Resort
Westin San Antonio
San Antonio Westin
The Westin La Cantera Resort San Antonio
Address: 16641 La Cantera Parkway, San Antonio, TX 78256
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotels in San Antonio
#9 Business Hotels in San Antonio
#10 Romantic Hotels in San Antonio
Price range (per night): S$257 - 664
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Westin La Cantera Resort is a distinctive retreat for business and leisure travelers alike atop one of the highest points in all of San Antonio. We're the ultimate blend of recreation and luxury. ... more   less 
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Westin La Cantera Hill Country Resort
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