Our son graduated from USAF BMT at lackland AFB. We wanted to stay somewhere nice away from the base so he could have a place to relax. Upon arrival, check-in was fast/painless. They even allowed us to check-in earlier than their established time. The people working there were all very friendly/helpful. The room was nice and clean. Although, we planned... More

The rooms are European style, very tight with minimalist furniture, and a rather odd layout with a shower and vanty in one room, and a commode and a lavatory in a separate room right off the twin double beds. I realize this isn't a Marriott hotel, but it is a Marriott property and there are some things that should be... More

The first room I checked into reeked of smoke. So I promptly changed rooms to find this room had a filthy tub. Whatever. I went downstairs on the way to dinner and asked that the tub be cleaned the next day. It was. My laptop was also unplugged and had lost it's battery for 8+ hours. Annoying. I was there... More

I will first say that this hotel seemed to be fully booked on the evening my family selected to stay. It was a very busy Spring Break week and the hotel was FULL of families. Upon entering the hotel, my hopes were high - the lobby area was clean and the decor was modern and fun. It gave off a... More

the check in was very fast (2 minutes), the rooms are spacious and are modern decoarated, for us was perfect, two queens and one sofa bed, plasma tv, free parking, breakfast inclueded (average though), quiet room in 4 floor , good a/c, and staff always friendly. across the freeway you have all kind of bussiness: BORDERS, SALT GRASS, MACARRONIS, JOE... More

I fell into this hotel by accident and it worked out well. I had a reservation with another hotel and when that did not work out, this hotel was quite accommodating. The manager worked with me to get a reasonable rate for their hotel. He also assured me that my room would not have crickets, but did not lie and... More

We arrived at 6:00 pm when check-in time is 3:00 pm and we had requested early check-in and they did not have a room ready for us. We had to wait 30 minutes for a room on a reservation that we had made a few weeks earlier. They offered no concessions for the wait. The swimming pool is about the... More

Who is writing these reviews?? This hotel has paper walls!! Breakfast was a zoo. If you are staying with kids and don't mind hearing your neighbors I guess it's ok. Otherwise there are better properties. Will never stay here again.

Me and my husband stay at the SpringHill Suites San Antonio Northwest/Medical Center for 3 nights it was everything i expected. The rooms are well kept except for some minor stains on the floor carpet. The breakfast was really good it has a variety of cereals,muffins, sausage, eggs, fruits, milk, juices, waffles, yogurts. The beds were comfotable and the pillows.... More