Nice newer hotel overlooking Alamo Park. Valet parking but no bell service. Suite style room with desk and sliding divider between the sitting area and bedroom. Very clean with helpful staff and good breakfast. We did have an issue with some mechanical equipment above our room starting to make noise during the night. The manager was quick to look into... More

Modern hotel, that smelled great every time we walked into the lobby. Very professional staff, although a little aggressive with wanting to clean the room on the day of our checkout. We were visited three times before late checkout and promptly at 1 p.m., with a phone call. This was my first experience like this. Breakfast was fresh, with waffles,... More

Stayed 4 nights on our US tour. Hotel is about three blocks from the Alamo and the RiverMall. We felt safe walking to both locations even in the evening. Lack of nearby restaurants meant the walk had to be done at least twice on most days of our stay. Valet car parking was quick every time we asked for the... More

Stayed here for a business trip. Hotel was clean and quiet. Nice room layout. Breakfast was good. The hotel is within walking distance to the Riverwalk which makes it very convenient. Parking was steep but comparable to other downtown hotels

Like all Springhill Suites I have stayed at, this one was very clean and well maintained. The staff was very helpful. The location is great for the downtown area attactions (Alamo, Riverwalk, etc.). It shares a fitness center and other amenities with the Fairfield Inn next door. Extremely easy to get to.

This is a nice hotel. We were here to attend a concert and this was the first time we'd stayed at this property, as we normally stay at the Marriott Plaza. The Plaza was sold out for the night we wanted so we thought we'd give SpringHill a try. First the room itself was fine. Good bed and other amenities,... More

The room was way nicer than we had expected. Short walk to the Alamo and the shops. Breakfast way very good and the staff was excellent. Only downfall was the 21 dollar valet parking fee. There are only 6 or so park yourself spots and they had meters. Would recommend this motel to everyone.

Stayed here for 4 nights while in town for graduation. Excellent customer service & clean rooms. Staff was very helpful. Breakfast was delicious and also offered a large variety of foods. Thoroughly enjoyed our stay here & look forward to staying here again.

A complete nightmare. Checked into the room and the bed was not even made, trash everywhere. Asked for new sheets and had to wait 30 minutes for hotel maid service to show up. Requested wake up call which never came and to top it off they overcharged my card by $300. Staff was rude and incompetent and generally useless.