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Red Roof Inn San Antonio West Sea World Reviews

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Red Roof Inn San Antonio West Sea World

2.0 of 5
6880 NW Loop 410, San Antonio, TX 78238
Hotel amenities
Red Roof Inn San Antonio West Sea World
10 traveller photos
Ranked #284 of 343 hotels in San Antonio
3.0 of 5 stars 46 Reviews
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46 reviews from our community

    Trip type
Traveller rating
    11
    6
    10
    8
    11
Date Rating
1 review
“Avoid, avoid, avoid”
1 of 5 stars Reviewed 10 May 2013 via mobile

Worst hotel. Checked in, room still filthy, stuff stuck on carpets, cheese stuck on bed spread, so we requested new bed linens..stuff they brought was worse. Tub was disgusting. We had to drive to Walmart and by sheets and blankets while on vacation! Ladies at the desk were very nice, but the room was awful. We had two ac units,... More

Was this review helpful? Yes
Edinburg, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“RED ALERT - BEWARE”
1 of 5 stars Reviewed 5 May 2013

RED ALERT – BEWARE Red Roof room rates - deceiving advertisements of $49.95, told on the phone that our room rate would be $53.00 to $55.00 per night and would be given a discount if a senior. It was not until I checked out that I was charged $91.00 per night. When we arrived and went to our room, I... More

Was this review helpful? Yes
RRI240, General Manager at Red Roof Inn San Antonio West Sea World, responded to this review
9 May 2013

Terri R, Thank you for taking the time to share your experience. I sincerely apologize for any confusion you encountered. We take extra steps to insure you know the rates by posting the rate and any other fees that may apply for your stay on the Registration card upon check-in. I really feel terrible that you felt we didn't provide... More

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1 review
“Rip off”
2 of 5 stars Reviewed 11 March 2013

After driving 7 hours, specifically to THIS motel because we had a coupon for 39.99, we were told on arrival that they would not honor that price because it was spring break. It was the Sunday BEFORE. Not only that, I attemped to call several times in advance to make sure the price would be as advertised, but could not... More

Was this review helpful? Yes
RRI240, General Manager at Red Roof Inn San Antonio West Sea World, responded to this review
22 March 2013

Thank you for taking the time to tell us about your experience at the San Antonio Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you to know that... More

Austin
2 reviews
1 helpful vote 1 helpful vote
“Always a pleasant stay!”
5 of 5 stars Reviewed 30 November 2012

Since we go every other weekend to take my son to a specialist the girls in the front desk signed us up for a loyalty membership so we can earn points for a free night. These girls go above and beyond to help us out. This property does not provide breakfast but Ruby and Patricia in the front desk always... More

Was this review helpful? Yes 1
RRI240, General Manager at Red Roof Inn San Antonio West Sea World, responded to this review
3 December 2012

Thank you for taking the time for your comments regarding your recent stay at the San Antonio NW/Sea World Red Roof. I will make sure to share your comments with the rest of our team especially Ruby and Patricia. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again... More

Kansas City, Missouri
1 review
1 helpful vote 1 helpful vote
“Family”
5 of 5 stars Reviewed 27 November 2012

Perfect if you have kids! Heated pool to get the kids tired and to sleep early! We came for Thanksgiving, but will be back for Sea World this summer! Kim and Sarah are very entertaining at the Front Desk. The kids loved them!

Was this review helpful? Yes 1
RRI240, Manager at Red Roof Inn San Antonio West Sea World, responded to this review
20 December 2012

We appreciate your comments regarding your recent stay at the San Antonio NW/Sea World Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we... More

Austin
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Great Hotel, Great Location”
5 of 5 stars Reviewed 26 November 2012

I recently spent two nights at theRed Roof Inn. The location cannot be beat. You are close to tons of attractions. The room was the perfect size for my stay and noise was not an issue. What stood out the most was the customer service. The staff went above and beyond. I left my phone charger at home and was... More

Was this review helpful? Yes 1
RRI240, General Manager at Red Roof Inn San Antonio West Sea World, responded to this review
27 November 2012

I appreciate your comments regarding your recent stay at the San Antonio NW/Sea World Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we... More

Bradenton, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Be warned, don't stay here!”
1 of 5 stars Reviewed 23 October 2012

We overlooked a lot but things kept mounting up. Cock roaches on night stand and bathroom. Large black bugs in bathroom. Looked like bed bug residue on edges of box springs. The spread was put on the bed but the sheets were not pulled up and they actually covered my glasses case. The carpet was dark and filthy. 2 bath... More

Was this review helpful? Yes 2
RRI240, General Manager at Red Roof Inn San Antonio West Sea World, responded to this review
13 November 2012

Thank you for taking the time to tell us about your experience at the San Antonio NW/Sea World Red Roof. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for everything that you experienced. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in... More

2 reviews
1 helpful vote 1 helpful vote
“Mona, front desk receptionist was great!”
5 of 5 stars Reviewed 1 October 2012 via mobile

Our room wasn't quite to par, there was hair in the bathtub and in back of the restroom door, the AC unit was making an unbearable loud bang. We went downstairs and Mona at the front desk promptly moved us to a much nicer and clean room. She kept apologizing for the inconvenience, we know she didn't have to apologize,... More

Was this review helpful? Yes 1
RRI240, General Manager at Red Roof Inn San Antonio West Sea World, responded to this review
13 November 2012

I appreciate your comments regarding your recent stay at the San Antonio NW/Sea World Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we... More

South Texas
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
“It was okay.”
3 of 5 stars Reviewed 3 September 2012

We had stayed at a RRI in Austin in June with no problems there, so we decided to stay at one in San Antonio over 4th of July weekend. We arrived close to midnight and had no problem checking in. There were a ton of cars there, plus right next door is a bar/club which was packed too but there... More

Was this review helpful? Yes 1
See 9 more reviews by Stephanie S for San Antonio
RRI240, General Manager at Red Roof Inn San Antonio West Sea World, responded to this review
13 November 2012

Stephanie, We appreciate your comments regarding your recent stay at the San Antonio NW/Sea World Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. I am from the Austin Property and am excited to say I am at this Property now. I will make sure to share your comments with the rest of... More

Houston, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Not Great”
2 of 5 stars Reviewed 12 July 2012

This RRI was listed as remodeled. If it had been is was many years ago. Very much on the lower end of the scale. We will find another hotel for AFB graduation in October

Was this review helpful? Yes 1
RRI240, General Manager at Red Roof Inn San Antonio West Sea World, responded to this review
13 November 2012

Thank you for taking the time to tell us about your experience at the San Antonio NW/Sea World Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you to... More

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Additional Information about Red Roof Inn San Antonio West Sea World

Also Known As:
Red Roof Inn San Antonio West Sea World Hotel
Red Roof Inn San Antonio West Sea World Hotel San Antonio
Red Roof Inn San Antonio
San Antonio Red Roof Inn
Address: 6880 NW Loop 410, San Antonio, TX 78238
Region: United States > Texas > San Antonio
Amenities:
Business Centre Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #284 of 343 hotels in San Antonio
Price range (per night): S$65 - 127
Hotel Class:2 star (2*)
Reservation Options:
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Red Roof Inn San Antonio West Sea World
6880 NW Loop 410
San Antonio, TX 78238
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