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BEST WESTERN PLUS Sunset Suites-Riverwalk

2.5 of 5
1103 East Commerce Street, San Antonio, TX 78205 (East Side)
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BEST WESTERN PLUS Sunset Suites-Riverwalk
Ranked #20 of 343 hotels in San Antonio
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338 reviews from our community

Traveller rating
    197
    94
    22
    12
    13
See reviews for
Families
73
 
Couples
161
 
Solo
15
 
Business
38
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
God Bless the U.S.A
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

Stayed for a night at the Best Western Sunset Suites using a free promotion coupon we earned from Best Western (more on that later). Our experience was mostly good, as detailed below. Pros: interesting renovated historical lobby; large room with sitting area; comfortable bed. The shower nearly blew me into tomorrow, which may not be a “pro” for everyone. Breakfast... More

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See 2 more reviews by GypsyRover for San Antonio
Newton Stewart, United Kingdom
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW via mobile

Great location. Just a short walk from the river walk, and everything around it. To be honest, most things you would want to see in San Antonio, is within walking distance of the BW. Beautiful room.I love Best Western, and I'm trying to think of a negative about this one!. K it lost a point for the silly baby pillows... More

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Round Rock, Texas
Senior Contributor
26 reviews 26 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 7 May 2013

Easy to get to. We had a party at Sunset Station so it was really close to walk to. Quiet, nice size rooms. Clean and had a great complimentary breakfast. Downside, the bed was like sleeping on a rock. Not sure if it was just our room, but if you like softer beds then you might want to take that... More

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See 2 more reviews by Odessa C for San Antonio
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review
9 May 2013

Sunset Station is one block away...beautiful, the historic San Antonio Railroad Depot has been turned into a fantastic event and concert facility. We are so happy to partner with the folks at Sunset Station to accommodate their guests, and make their entire experience memorable. We hope to see you again soon. More

McAllen, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 2 May 2013

Overall very good stay. I liked the location, walking distance to alamo and riverwalk.I loved the building and architecture and I got a super great rate. Breakfast was also really good. Overall great experience. No swimming pool. Parking is also free so that is a plus. Only downside is parking runs out and you have to park the vehicle far... More

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See 2 more reviews by Martinitosnl for San Antonio
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review
7 May 2013

Thank you for your feedback. It is always good to know that our best shows with our guests. Please know that both parking lots, at the property and the property are monitored by security cameras and on-site security...the St. Paul Square District is one of most secure areas in San Antonio and we are proud to be part of the... More

Ann Arbor, Michigan
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 May 2013

2.5 is more accurate than 3 but that's not a choice. I am *baffled* at the glowing reviews others have posted. My room was so dark that I had to place the suitcase rack right under a lamp to see what was in my suitcase. I can't even guess when the carpet was last cleaned, and the furniture was old... More

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See 2 more reviews by NewtonsMum for San Antonio
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review
7 May 2013

We are so terribly sorry. As you know our guests always have the best experience and we go out of our way to ensure that their journey to San Antonio is fabulous...TripAdvisor travelers agree. But, we must have missed all the points during your travel, and for that I sincerely apologize. Please contact me personally and I will make amends... More

Home, Kansas, Usa
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 29 April 2013

Was this review helpful? Yes 1

Review collected in partnership with Best Western

bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review
7 May 2013

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Spokane Valley, Washington, Usa
1 review
5 of 5 stars Reviewed 26 April 2013

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Review collected in partnership with Best Western

bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review
29 April 2013

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Green Valley Az
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 April 2013

Was this review helpful? Yes 1

Review collected in partnership with Best Western

bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review
29 April 2013

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Leawood, Kansas, Usa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 17 April 2013 via mobile

We just stayed for 1 night. It was clean , friendly stuff, quiet (even located next to big street and highway). The location was great. We walked to Alamo and River Walk. I love the King William Historic District. Since it was spring break the River Walk was way too crowded (at least for us). The next morning it was... More

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bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review
29 April 2013

Sounds like you found all the best sites, the King William District is beautiful, just 2 miles form the Hotel. We're glad we could be part of your visit to San Antonio...hope to see you back soon. More

Norridge
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 14 April 2013

Since we took Amtrak to San Antonio, we stayed here our last night because it's only a couple blocks from the station. We stopped in during our stay to check rates, etc. and the staff person at the counter was extremely helpful. We have their rewards program, so she gave us a great rate. The room was clean and roomy,... More

Was this review helpful? Yes
See 2 more reviews by Lisa N for San Antonio
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review
15 April 2013

We're so glad you took advantage of the overnight while on route with Amtrak...we are the most convenient property to the Station, one block away, the area is very safe. The entire area is part of the Historic St. Paul Square District. Plus you can walk another two blocks and hit the River Walk next time you do a stopover... More

 
 
 
 
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Additional Information about BEST WESTERN PLUS Sunset Suites-Riverwalk

Also Known As:
Best Western Sunset Suites - Riverwalk Hotel
Best Western Sunset Suites - Riverwalk Hotel San Antonio
Best Western Riverwalk
Best Western San Antonio
San Antonio Best Western
Address: 1103 East Commerce Street, San Antonio, TX 78205
Phone Number:
Region: United States > Texas > San Antonio > East Side
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Suites Wheelchair access
Hotel Style:
#36 Business Hotels in San Antonio
#41 Family Hotels in San Antonio
Price range (per night): S$161 - 289
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Stay at the Best Western Sunset Suites Riverwalk in San Antonio, Texas. An all-suites boutique hotel offering comfortable, convenient downtown accommodations, free Internet access, vacation packages and easy access to San Antonio’s best attractions. ... more   less 
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BEST WESTERN PLUS Sunset Suites-Riverwalk
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