My stay was horrible i would have went somewhere else but i had already pre paid for the room & nobodys ever at the front desk when i checked in i had 2 wait at least 5 mins for someone to come to the desk & the phone was ringing away.
The outdoor pool had leaves floating as well as many on the floor of the pool. The water was murky; no one was using the pool. The sink handle was dirty from the previous guest. There is no free computer in the lobby like many of the Super 8 hotels have. There was a sewer odor in the bathroom. Leaving...
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The hotel was great. When we checked in we were greeted by friendly staff. Rooms were clean and pool was a tad small but enjoyable. We had a great price that could not be beat. We will stay there again when we return to the area.
we got to the hotel on thursday morning and checked it i had a wonderfull time the people are friendly and breakfast was great rooms clean and and hotel was quite would i stay there again yes i would jessica was the best so sweet and worked hard at her job always had a smile on her face made it...
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The discounted room we got off a travel site was alright, nothing special. The bathroom fan was broken as was the tub drain stopper and the shower lever was stuck in "shower." The included breakfast isn't available until after 7am, so if you have to leave before that, you are out of luck. The walls are a little thin, so...
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This hotel is a great place to stay. It's close to Seaworld. Restaurants & shopping are nearby. the hotel was very clean & presentable.The staff was very helpful. Jessica offered us helpful tips & routes to where we wanted to go. They offered us discounts on our next visit with travel packages. The staff made some good suggestions on what...
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Only good thing I can say is that the beds are comfortable. Rooms need to be remodeled. Lamps needed light bulbs. Smoke detector torn off and missing. Cold and hot water reversed on sink. Just not a good motel.
We apologize for the unpleasant stay you had with us and want to thank you also for letting us know of your experience which would help us to perform better in the future. Our maintenance team replaced the light bulbs that were burned out. A new smoke detector has been installed to replace the one that was torn off the...
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the hotel was nice and clean, we had no problem. services was great. close to seaworld medical center. outdoor pool and its clean, great breakfast. i recommend to people that i know and also i recommend to everyone to come and stay at this hotel. front desk manager was a gentleman, he is really nice and helpful. when i asked...
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Thank you for taking the time to make your comments for we try very hard every day to make it so. Our location is one of our greatest asset as we are just literally minutes from every major attraction and downtown San Antonio. Please call us again for your next visit to our fair city.
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I was disappointed in the room and hallways. The room was missing a lightbulb in one of the lamps, and we could not access a plug as it was covered by a headboard secured to the wall. We had to run a cord across the room to operate my partners' CPAP machine, causing a trip hazard for those who sleepwalk...
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I want to apologize for the inconvenience. There is an outlet located on every wall in the room as well as the lamp base located on top of the desk for guests convenience. I know the cleaning carts block a portion of the walkway but the housekeepers need access to them to complete their work and are removed as soon...
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Booked on phone, coupon on website hard to print to get 20% discount for our one night. Arrived, one member of staff on duty in entire hotel. Room was ok, old and furniture huge for size of room. Bathroom could be cleaner. Ice-machine didn't work. Pool was ok. Staff very helpful with directions to town etc so don't want to...
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