I can't say we were let down in any particular category. It was clean, comfortable, pretty, and the staff was nice. But it's WAY overpriced for it's value. The parking situation alone is a huge turn-off. You have to park a mile away, or pay $25 per night for valet (plus tipping the drivers). Very poorly planned and mapped out... More

We spend 2 nights at what we thought was a 4-5 star hotel and spa....it wasn't. The room was very nice, clean,and had the amenities that one would expect at such a hotel. It was a welcome respite after a long day of travel...unfortunately, our first night began with a noisy ac unit that banged every time it went on.... More

I had to go out of town for a few days for work, and didn't want want to have to commute everyday. I chose this resort because of the location, and for the 1 night last minute deal on a hotel booking website. I thought I got a good deal for one night, what I got was a crap show!... More

This is a beautiful, modern property. My room, a corner suite, was well appointed and impeccably clean. The bed was comfortable and the bath spacious and functional. I especially enjoyed the enormous shower, though the commode was one of those odd ones that sit so high off the floor that an adult's feet will very nearly dangle if you're not... More

Stayed here for the weekend of my birthday. The rooms are very nice, good size TVs, awesome pool and bar, and the staff is very helpful and supportive. The area is very close to a lot of things to do in the area, including Six Flags that's right across the street. I think the nightly room rate is fair for... More

My wife and two of her female friends recently stayed at the Eilan Hotel for a girls weekend. They arrived slightly after noon and checked in (their rooms were ready). They had a spa appointment at 1pm, so their plan was to have a quick lunch and then go to the spa. They went to the hotel restaurant, ordered, but... More

The property is absolutely beautiful. The hotel is situated on a hill above the Shops at La Cantera, next to the Westin. The setting is like a village with apartments, retail and office buildings. This entire complex looks empty and there is not much energy. However, the hotel is beautiful. Light, bright rooms. Walk-in shower...if you're traveling with small kids,... More

The scale of this hotel and its grounds are impressive. The decor and stylish design of the lobby, and more importantly my room, surpassed my expectations. That said, the Sustenio Restaurant had below average food, the gym (housed in what looked to be a large maintenance or storage room) felt like an unimpressive afterthought and the majority of the buildings... More

The Eilan opened less than a year ago. It is a lovely property about 20 minutes north of downtown San Antonio. There can be a lot of traffic, so timing is essential if going downtown to attractions or restaurants. I took the family there to celebrate my husband's 75th birthday. It was Spring Break for many schools in Texas and... More