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Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area

2.5 of 5
102 El Paso Street, San Antonio, TX 78204
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Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area
Ranked #181 of 343 hotels in San Antonio
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95 reviews from our community

    Trip type
Traveller rating
    21
    28
    19
    13
    14
Date Rating
Vancouver, Canada
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 24 March 2013

Driving is a must if you are planning to stay here. The only restaurant within walking distance is a Pizza Hut. The rooms are big. We had a room with a living room and two queen beds. The room had two flat screen TVs, microwave and fridge. Some of the rooms are noisy because they are close to the highway... More

Was this review helpful? Yes
Cindy A, General Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this review
28 March 2013

Thank you for taking the time to give us a review concerning our hotel. I look at each and every review and see how we can improve our service, product and accommodations. If you have any concerns that you would like to speak to me personally about, please feel free to contact me directly at the hotel. Once again, Thank... More

Cedar Creek, TX
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 20 March 2013

This hotel is the place to stay during Fiesta or Fan Fair weekend. Friendly staff, nice bar, and so conveniant to all sorts of eateries, shopping, and bars! I would recommend this hotel anytime! Cab rides are cheap and walking distance for some shopping but not all.

Was this review helpful? Yes
Cindy A, General Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this review
21 March 2013

Thank you for taking the time to give us an "awesome" review. I also wish to Thank you for choosing our hotel when you have so many others to choose from. If I can be of any assistance, please feel free to contact me directly at the hotel. Cindy Albano General Manager Holiday Inn Express Alamo Suites (210) 277-1000 More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 18 March 2013 via mobile

If you like to hear the sound of rumbling engines and live bands playing all night than this is your place to stay. I asked to be moved twice and got refused. the staff was not very nice. Overall rating F

Was this review helpful? Yes 1
Cindy A, General Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this review
20 March 2013

Dear Valued Guest, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be... More

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Houston, TX
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 12 March 2013

Booked this hotel for a stay during a conference in town. The hotels closer to the convention center were $200+ This hotel was less than $100. Very attentive staff. Nice spacious room. Breakfast was better than some other Express hotels. Not walking distance unless you like a long walk but the cab ride was only $7.00 and most days I... More

Was this review helpful? Yes
Cindy A, General Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this review
13 March 2013

Thank you for taking the time to let us know how we did. We Thank you for choosing our hotel and hope that in the future should you come to San Antonio that you choose The Holiday Inn Express Alamo Suites. Thank you again. Cindy Albano General Manager More

Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 February 2013

We chose this place due to the central location and affordable price. The location is indeed within walking distance to major attractions in the area (the Alamo, Market Square). But there isn't much else there. So for example, we wanted a close by grocery store so we could purchase food for breakfast for the next morning but could only find... More

Was this review helpful? Yes 1
Cindy A, General Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this review
21 February 2013

Dear Valued Guest, I wish to extend my apologies for any inconvenience you encountered with the Holiday Inn that you stayed at. However here at the Holiday Inn "Express" we provide a complimentary hot breakfast buffet. As this is a "standard" for all Express hotels. I believe you are referring to the full service Holiday Inn that is a couple... More

San Antonio, Texas
Senior Reviewer
6 reviews 6 reviews
2 of 5 stars Reviewed 28 January 2013

I reserved a King Size bed online. When I got to my room I called the front desk as they had placed me in a room w/ a Queen. The front desk said, "That's what happens when you reserve online!!" I was shocked but responded, that's false advertisement. She said - YES IT IS...and then there was silence. I called... More

Was this review helpful? Yes
See 5 more reviews by Nujoie for San Antonio
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this review
12 February 2013

Dear Nujoie, Thank you for taking the time to share your feedback. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. Please accept my sincere apology for the misunderstanding regarding your room type. I have taken note and wish to thank you for all... More

New Westminster, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 27 January 2013

We booked a room for 2 nights, very low cost so I did not expect much. as it turns out the room was fantastic, 2 queen beds, washroom and sitting room. Better yet, the included breakfast was great. I made a toasted bagel, had a bowle of granola and had sausage and eggs and coffee. Yougert and milk and a... More

Was this review helpful? Yes 1
Cindy A, General Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this review
31 January 2013

Thank you for taking the time to give "our" hotel a great review. We strive on a daily basis to meet the needs of each and every guest. I also wish to Thank you for choosing our hotel when you have so many others that you can choose from. If I can be of any assistance, please feel free to... More

Schulenburg, Texas
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 January 2013

We enjoyed our stay with our daughters for the weekend. Front desk reception very nice and helpful, comfortable beds and pillows. I loved that they had paper plates, plastic forks and paper toilets. Worked out great since we ordered pizza. The only 2 down sides, carpets needs to be shampooed, my girls wore there socks and they were black. The... More

Was this review helpful? Yes
See 4 more reviews by schlady for San Antonio
Cindy A, Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this review
9 January 2013

Thank you for your comments regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I... More

Small Town USA
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 23 December 2012

My husband and I wanted yet another weekend away from life. We chose this HI because of the location (Riverwalk) and for the free parking :) Staff: The staff at this HI have got to be the most friendliest we have seen in a LONG time. Always smiling and chatting with us. Parking: One of the few downtown hotels that... More

Was this review helpful? Yes 1
See 5 more reviews by Heather10173 for San Antonio
Cindy A, General Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this review
9 January 2013

Thank you for taking the time to write this "awesome" review. We here at Holiday Inn Express strive on a daily basis to meet the needs of each and every guest. Thank you for choosing Holiday Inn Express Alamo Suites. Cindy A General Manager More

Chesterfield, Michigan
Top Contributor
116 reviews 116 reviews
44 hotel reviews
Reviews in 34 cities Reviews in 34 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 10 December 2012

Sure the breakfast was the same. The lobby looked familar, but the rooms were different. The rooms are done in dark colors....loooked old though not woren. The window leaks like a crazy. Had high winds when I stayed and the window just howled all night. My room was on the front of the hotel and is quite noisy with the... More

Was this review helpful? Yes
See 5 more reviews by PhoenisSunDog for San Antonio
ttribby, Public Relations Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this review
19 December 2012

Thank you for taking the time to communicate why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. Our company aims to consistently deliver a professional service to our customers. We will evaluate how we can prevent this problem from... More

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Additional Information about Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area

Also Known As:
Holiday Inn Express Hotel And Suites San Antonio-Downtown Market Area
Holiday Inn San Antonio
Holiday Inn Express San Antonio
San Antonio Holiday Inn
Address: 102 El Paso Street, San Antonio, TX 78204
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #181 of 343 hotels in San Antonio
Price range (per night): S$117 - 218
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Holiday Inn Express San Antonio Downtown Market Area welcomes you. Located in the heart of downtown San Antonio, our all suite hotel has recently been renovated and is just a few miles from The Alamo, the downtown market district and the scenic River Walk, offering convenient access to the San Antonio International Airport. Our hotel is perfect for your next San Antonio vacation. This San Antonio hotel in the downtown market district provides easy access to area attractions including Sea World of Texas, the San Antonio Zoo, Six Flags Fiesta Texas and Splashtown Water Park. Many popular shopping destinations are also nearby, such as the Rivercenter Mall, El Mercado Market Square and the North Star Mall. Other area attractions not far from our hotel in San Antonio include the Alamodome, the San Antonio Convention Center and the AT&T Center, home of the San Antonio Spurs.Business travelers will enjoy a stay at our newly renovated hotel in downtown San Antonio due to its close proximity to companies such as Tesoro, Xerox, Washington Mutual, IBC, Toyota and SBC. Our San Antonio hotel is just 15 miles from the San Antonio International Airport.During your stay at our San Antonio hotel, enjoy the 24-hour fitness center, heated, outdoor pool, relaxing whirlpool and complimentary hot breakfast bar. Check out the discount rates on our quality San Antonio hotel rooms by the River Walk and start planning your visit today. ... more   less 
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