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Hyatt Wild Oak Ranch, San Antonio Reviews

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Hyatt Wild Oak Ranch

3.5 of 5
9700 West Military Drive, San Antonio, TX 78251 (Far West Side)
Hotel amenities
Hyatt Wild Oak Ranch
171 traveller photos
Ranked #14 of 343 hotels in San Antonio
4.5 of 5 stars 256 Reviews
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256 reviews from our community

Traveller rating
    156
    60
    17
    11
    12
See reviews for
Families
171
 
Couples
42
 
Solo
3
 
Business
2
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Gladstone, Michigan
1 review
“Wonderful place to stay”
5 of 5 stars Reviewed 18 May 2013 NEW

Our recent trip to Texas was for a medical emergency in the family. Jami Champagne was very helpful to us in obtaining a place to stay at the Hyatt Wild Oak Ranch. We have stayed here before and have found our previous visits along with our last visit were very enjoyable. We did eat at JB's and found the food... More

Was this review helpful? Yes 1
San Antonio, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Perfect Family Getaway Spot”
5 of 5 stars Reviewed 15 May 2013 NEW

We visited during Mother's Day Weekend. We stayed in a studio with 2 adults and 2 kids and had plenty of room, as we were in the room so little of the time. We stayed in the pool area from 11 AM until dark on Mother's Day. JB's had prompt and courteous poolside food service and my 8 and 9... More

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Jami C, Resort Manager at Hyatt Wild Oak Ranch, responded to this review
17 May 2013

Dear Jennifer09876, I am so happy that your family enjoyed Mother's Day Weekend at Wild Oak Ranch. I will share your comments with Rosanna and I know that she will be so pleased that she made a positive impact on your experience. I am so glad that your children were able to enjoy all of the great activities and water... More

Houston
1 review
“Great stay”
5 of 5 stars Reviewed 14 May 2013 NEW

I just had the opportunity to stay at the Wild Oak Ranch and I was totally overwhelmed with the service. Everyone there treated us with perfect hospitality. The young man at the front desk by the name of Louis Conner, made sure my wife and I felt at home.

Was this review helpful? Yes 1
Jami C, Resort Manager at Hyatt Wild Oak Ranch, responded to this review
16 May 2013

Dear LupeG, Thank you for sharing about your experience at The Hyatt Wild Oak Ranch. I am so pleased that Louis was able to make you feel at home here at The Ranch. Our goal is to deliver genuine and authentic hospitality to each and every guest. We all hope that you return again soon. More

Columbus, Ohio
Contributor
12 reviews 12 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
“A bit far from the Riverwalk, but a great place”
4 of 5 stars Reviewed 13 May 2013 NEW

We had a great time at this place. We chatted with the staff and found that they have been working hard to improve their trip advisor ratings. As a result, they've been focusing on customer service, and it was great. They went above-and-beyond for us. Good things: The grounds were great, green, and beautiful. Room was clean and spacious. The... More

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See 7 more reviews by kjhsd_dolph for San Antonio
Jami C, Resort Manager at Hyatt Wild Oak Ranch, responded to this review
16 May 2013

Dear Kjhsd_dolph, I would like to thank you for taking the time to provide very detailed feedback regarding your experience visiting The Hyatt Wild Oak Ranch. Our team really has been focused on delivering exceptional service and activities to help create wonderful memories and experiences for our guests and owners. I am glad that you enjoyed the service, beautiful grounds,... More

1 review
1 helpful vote 1 helpful vote
“Amenities Galor, but service is lacking”
4 of 5 stars Reviewed 11 May 2013

Stayed at the Hyatt WOR for Mother's Day weekend. Here's a list of the good and bad. The Good: -Spacious 1 bedroom suite for $200 -Pool is great, and water is heated -Access to the Hyatt Hill Country The Bad: -Room had maintenance issues (safe was locked when we arrived, drain in the jetted tub was broken so no baths,... More

Was this review helpful? Yes 1
Jami C, Resort Manager at Hyatt Wild Oak Ranch, responded to this review
16 May 2013

Dear BUBear99, Thank you for sharing the positive aspects about your experience at Wild Oak Ranch along with the areas of opportunity. Please accept my apology for the challenges you experienced in your unit along with the service you received in JB's and Icehouse. We were able to identify the murphy bed that was broken and we have fixed this.... More

Houston, Texas
1 review
1 helpful vote 1 helpful vote
“All Inclusive Comfort”
5 of 5 stars Reviewed 10 May 2013

Our family has been going to Wild Oak Ranch for the past several years now, and we cannot say enough about how much we enjoy this place. The kids, now 4 and 6, never tire of the endless activities including the indoor/outdoor pools, water slides, lazy river, sandy beach, family-friendly movies, s'mores by the campfires, etc. While a studio is... More

Was this review helpful? Yes 1
Jami C, Resort Manager at Hyatt Wild Oak Ranch, responded to this review
16 May 2013

Dear emmymcc, I really enjoyed reading about your families experiences at Wild Oak Ranch and I am so glad that you have been able to build such wonderful memories with your children over the years. I would agree that the upgrade to the One Bedroom unit is fantastic, you can always visit the Icehouse to stock your kitchen with meals... More

Houston, Texas
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
28 helpful votes 28 helpful votes
“FUN time”
5 of 5 stars Reviewed 10 May 2013

I went with 2 other girlfriends of mine for my birthday weekend and we made the best choice! The property was beautiful, with a lot to do! They had several outdoor pools, including a fun lazy river with a sandy beach area, and a few indoor pools and hot tub too! They had great cabanas by the lazy river that... More

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Jami C, Resort Manager at Hyatt Wild Oak Ranch, responded to this review
16 May 2013

Dear MegailnSonja, Thank you for spending your Birthday weekend with us at Wild Oak Ranch. I was very happy to read that you and your girlfriends were able to enjoy all that the resort has to offer. Please accept my apology for the challenges you experienced in your unit. Please reach out to me if you are returning and I... More

Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great Stay!”
5 of 5 stars Reviewed 9 May 2013

I have owned at Hyatt Wild Oak Ranch for several years and my husband and I always look forward to a quick trip or a full week retreat. We were there New Year's Week of 2012 and I read about the introduction of the new manager who was just coming on board. While Hyatt has been good about keeping the... More

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Jami C, Resort Manager at Hyatt Wild Oak Ranch, responded to this review
10 May 2013

Dear Idabear, Thank you so much for sharing about your past visits. I am really so proud of the great team that I work with everyday. Our new Recreation Manager, CJ Goodwyn and his team of great associates, have worked very hard this year to bring Wild Oak Ranch a really great activity program that is fun for all ages.... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Best place to stay!!”
5 of 5 stars Reviewed 7 May 2013 via mobile

This place by far is the best place we have ever stayed! There is so much to do. It has something for all ages. We loved the pool and couldn't get over how awesome all the free activities were! So close to Sea World, just a few minutes from the main freeway but far enough away that you get seclusion!... More

Was this review helpful? Yes 2
Jami C, Resort Manager at Hyatt Wild Oak Ranch, responded to this review
8 May 2013

Dear Forzy, I was very pleased to read that you enjoyed the many activities that we have to offer for guests of all ages. I would agree that our close proximity to Sea World is very convenient and I really liked that you were made to feel like celebrities as you deserve this while on vacation. Please come back to... More

Annapolis, Maryland
1 review
“Restful”
5 of 5 stars Reviewed 5 May 2013

The Wild Oak Ranch was a great place to play during the day, but was also a great location start from to visit the surrounding area. Friendly, helpful staff; clean and visually appealing grounds; activities to keep you interested; or the lazy river and pool to just be... wonderful...

Was this review helpful? Yes
Jami C, Resort Manager at Hyatt Wild Oak Ranch, responded to this review
6 May 2013

Dear VClagett, I am so pleased that you enjoyed your stay at The Hyatt Wild Oak Ranch. I agree that our location is perfect for exploring all that San Antonio and the Hill Country have to offer. We all look forward to welcoming you back again soon. More

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Additional Information about Hyatt Wild Oak Ranch

Also Known As:
Hyatt Wild Oak Ranch Hotel
Hyatt Wild Oak Ranch Hotel San Antonio
Hyatt Wild Oak Hotel
Wild Oak Ranch Hyatt
Hyatt San Antonio
San Antonio Hyatt
Address: 9700 West Military Drive, San Antonio, TX 78251
Region: United States > Texas > San Antonio > Far West Side
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotels in San Antonio
Price range (per night): S$171 - 846
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Hyatt Wild Oak Ranch
9700 West Military Drive
San Antonio, TX 78251
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entry of room water volleyball area Gingerbread house in lobby over Christmas Pool has indoor as well as outdoor section with slides in both
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