Me, my husband and a friend of ours stayed at this hotel in April 2012. Our horrible experience began as soon as we entered the city and tried to call the hotel for directions. The manager Barbara, explained the location once and when my husband asked for clarification she sighed with irritation and went into a frustrated tone over the... More

The front desk was very friendly and let us check in early. Very polite and gave us suggestions on a great place to go and eat. The room was clean and nice especially for those on a budget. Everytime we called for service they were extremely nice and professional. I would definitely recommend this hotel to all friends and family.... More

The hotel was a 15 minute ride to Sea World. It had a smell once you got down the outside stairs and there were bees flying around the trash can near the door. The breakfast not all that great. Round microwaved eggs. No meat. Did have waffles and cereal. There is no elevator in the building so beware. I will... More

My family and I stayed at the hotel on April 2012. Nobody cleaned our room for 3 days and the manager Barbara was very rude once we complained about the bad service we were having. I was ok with the first day that we did not have cleaning service because we left the room late, so the second day we... More

When we walked in the door, the Guest Services Manager Barbara Parker immediately asked us what we wanted to see in San Antonio, then suggested a tour package. They were so Interested in making our stay comfortable and fun. We enjoyed our stay. Our GPS had trouble finding the hotel, making us go way out of our way. Call the... More

The first person We met was Barbara Parker. She was very nice from the moment we arrived. Since it was our birthday we got an upgrade room for free. The service was great. The hot tub was not working when we got there and Barbara took care of the problem the next morning and called the room to let us... More

Chose this hotel on the reviews of trip advisor and was not disappointed. Room was clean good customer service free wifi and breakfast was tipical. I would stay here again if I were back in San Antonio.

Had problems with our sat nav it kept wanting to sending us back down the I-35 thanks to the recptioist who helped us get there. Rooms were good but could and clean and could not fault them for anything

Stayed a Saturday night. Lady at the front desk with so friendly and helpful, she really started off the visit the right way. Lobby is nice and has a small convenience store area as well as a small bar and jukebox in the breakfast area. Breakfast was good with waffles, cereal, eggs, sausage, bisquits & gravy, toast, cinnamon rolls, bagels,... More