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Hilton Palacio del Rio

4.0 of 5
200 South Alamo Street, San Antonio, TX 78205
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Hilton Palacio del Rio
Ranked #44 of 343 hotels in San Antonio
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688 reviews from our community

Traveller rating
    248
    278
    95
    39
    28
See reviews for
Families
114
 
Couples
188
 
Solo
36
 
Business
239
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Frederick, Maryland
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 24 May 2013 NEW

This hotel is on my favorites list. It is located perfectly for the Riverwalk's famous restaurants, the Convention Center, Rivercenter Mall and the Alamo. Check in is efficient and friendly, rooms are clean and housekeeping is excellent. The hotel's classic exterior belies the modern lines of the bedrooms, and the classy bathroom design (and amenities). Rooms have balconies with views... More

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See 2 more reviews by Frederickoz for San Antonio
Salem, MA
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 23 May 2013 NEW

After seeing pics online we were excited to stay at this hotel due to its proximity to the River Walk. We were not disappointed in that . Once you got down on the River Walk the main restaurants were just under the first bridge. On the street side, the hotel was a quick walk to the Alamo. I paid for... More

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Riverview, United States
1 review
5 of 5 stars Reviewed 21 May 2013 NEW

Our son return to the states after 2 years in Japan and is now stationed at Lackland AFB. We chose Mother's Day weekend to bring him his dog that we had been taken care of while he was gone. He was still waiting for his belongings that were in storage so we decided at the last minute to stay at... More

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Review collected in partnership with Hilton Hotels & Resorts

1 review
5 of 5 stars Reviewed 20 May 2013 NEW via mobile

I stayed at the hotel for a couple nights for a conference that was hosted at this location. The staff was beyond accommodating. Anything that was needed was quickly brought to us. From bringing a wine bottle opener and glasses to my room (for wine we brought)...to bringing out extra chairs at the reception for us ladies (without us even... More

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El Paso, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

Top-notch room, great hotel personnel, wonderful breakfast that's worth the extra $10/room. Location is ideal. Unfortunately, a VERY loud family next door kept us awake the second night. Called security but there seemed to be little they could do about the noise, which finally stopped around midnight. We had to be up early the next day so we were tired.... More

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Review collected in partnership with Hilton Hotels & Resorts

Mexico City, Mexico
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 16 May 2013

I've been about ten times to this hotel and everytime I want to come back. It's wonderfull location in the most beautifill part of the river with many restaurants depending on what you desire. The romos have just been remodeled they are very nice and comfortable, each onewith a balcony looking towards the river or the tower. On December 31st... More

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See 2 more reviews by Carolina B for San Antonio
Lee's Summit, Missouri
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 16 May 2013

This was our first visit to San Antonio and the staff went out of their way to ensure that it will not be our last stay at the Palacio del Rio. Logan exceeded our expectations for a great romantic weekend. He was attentive to all of our needs. He provided wonderful suggestions on places to visit as well as great... More

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See 4 more reviews by ron p for San Antonio
Los Angeles, United States
1 review
4 of 5 stars Reviewed 16 May 2013

Overall stay was OK. Staff very friendly and courteous. Only complaints were noises from the train and people from the streets could be heard screaming at middle of the night even though I was on the 8th floor. Furnitures were also somewhat dusty. Food was OK but room service was very good.

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Review collected in partnership with Hilton Hotels & Resorts

Carlsbad, New Mexico, United States
1 review
5 of 5 stars Reviewed 16 May 2013

Our stay at the Hilton Palacio del Rio was awsome and the time we spent at the Lobby Bar was great. Our server Rhonda Trevino was very welcomeing and freindly,She made us feel comfortable and made sure we enjoyed ourselves.The place to go is here.

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BGSanAntonio, Director of Sales at Hilton Palacio del Rio, responded to this review
16 May 2013

Thank you for sharing your experience with us and recognizing Rhonda! Thank you for staying with us and we will definitely share your comments with the entire team. We look forward to welcoming you back again in the future. More

Chester, New Jersey
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 15 May 2013

In reading the past several reviews... I have to say I agree with most of the comments, although I give a 4/5 acknowledging the items brought forth by some of the 3/5 reviewers. I've been to San Antonio once before, having stayed at the Oge House B&B and the Marriott down the road.... and for the business traveler I'm very... More

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Additional Information about Hilton Palacio del Rio

Also Known As:
Hilton Palacio Del Rio Hotel San Antonio
Hilton Palacio Del Rio Hotel
Hilton Hotel San Antonio
Hilton San Antonio
Palacio Del Rio Hilton
San Antonio Hilton
Address: 200 South Alamo Street, San Antonio, TX 78205
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#25 Romantic Hotels in San Antonio
#26 Business Hotels in San Antonio
#36 Family Hotels in San Antonio
Price range (per night): S$216 - 444
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Explore San Antonio from the Hilton Palacio del Rio and enjoy our San Antonio hotel’s contemporary, hacienda style setting. Spectacularly situated on the banks of the famous San Antonio River Walk, this San Antonio hotel offers 485 Guest Rooms with private balconies and a range of thoughtful amenities including modern 37-inch HD TVs, high-speed internet access and a connectivity center. Unwind with a great night’s sleep in a comfy bed and admire breathtaking panoramas across San Antonio. ... more   less 
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