We recently stayed at the Westin Riverwalk for a great weekend getaway with our 2 teen boys and visiting grandparents. After a 5 hour drive from Houston, we pulled into a somewhat underwhelming hotel entrance, but that impression was short-lived once we unloaded our bags and checked in. The hotel staff were very accomodating and managed to give us 2... More

Nice lobby and public areas. Small pool and rooms beginning to show some wear and tear. The positives were the nice gym and the Zocca dining room which was very good. The drinks at the pool were very pricey!

The accommodations we nice - great location downtown amidst the Riverwalk and convention center, friendly staff at all levels, and we really liked the "green" option for the room. We stayed for 5 nights and never had to worry about the maid service distracting us and could easily get fresh towels and coffee on a quick call-up. Since it is... More

Not only was our valet, checkin and bellman service superb, we were surprised by a room upgrade and bottle of champagne (compliments of Heidi and Elissa) because we just so happen to mention that we were newly engaged. As if we needed to be a bigger fan of Westin properties. :-) Thanks for making our 15 hours in San Antonio... More

The Westin Riverwalk is a great hotel. The location on the Riverwalk is really great - it is close to the action but it is not too loud or crowded. The room was really clean and spacious, and the bed was wonderfully comfortable. Our room overlooked the city (not the Riverwalk), but ti was a great view. Somehow we were... More

GM William Petrella has put together a wonderful staff to make this a great place to stay while in San Antoino. Super location on the Riverwalk and downtown SA. We ate breakfast at the Zocca restaurant where Serge the manager was a wonderful host. The whole expierence at this hotel was outstanding with Kudos to Sondra the concierge and everyone... More

Absolutely beautiful location and truly the best spot on the Riverwalk. The staff work hard to make certain you feel as if you are a valued guest. Zocca restaurant and Bar is terrific, truly the best and freshest food we had while we were in San Antonio. Must give props to sous chef Eugene Schlaff, it was a pleasure to... More

From the moment we arrived, we were treated to friendly, attentive service. We were celebrating our 40th anniversary, and had a room with a balcony on the Riverwalk side of the hotel. The room was elegant and luxurious, with a bed that was truly 'heavenly' (to quote their description). And the location was convenient to all the things to do... More

Great hotel, great location, great San Antonio ambiance. However, what makes this a premiere hotel is the customer service offered by all that work there. Director of Front Office, Ronnie Andrade, was more than helpful in upgrading our reservation to a suite after learning my wife and I were celebrating an anniversary. Mr. Andrade also had champagne and chocolates sent... More