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Holiday Inn Express

2.5 of 5
3450 Cerrillos Road, Santa Fe, NM 87507
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Holiday Inn Express
Ranked #45 of 60 hotels in Santa Fe
3.5 of 5 stars 59 Reviews
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59 reviews from our community

    Trip type
Traveller rating
    12
    17
    12
    11
    7
Date Rating
Stockton
Senior Contributor
38 reviews 38 reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 21 May 2012

Very disappointed with this Holiday Inn Express. We try and stay at Holiday Inn while traveling so we didn't hesitate to book this hotel but are sorry we did. The room was small, the tub dirty, carpet worn, door hard to close, air conditioning unit very loud, etc. This hotel needs to be remodeled.

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Albuquerque, New Mexico
Senior Contributor
41 reviews 41 reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 March 2012 via mobile

My husband and I had to stay here overnight because our 10 month old was sick and had a late doctor's appointment. I called ahead to make sure there were vacancies and I talked to a very friendly man who happily said, "We await your arrival." When we got there we were greeted by the same friendly man and, since... More

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Oklahoma
Contributor
18 reviews 18 reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 25 February 2012
1
person found this review helpful

Front desk was very friendly and helpful. Room was clean, but a little tight--we needed a roll-away to sleep 5 in the room, not much space for it, but it worked. Price was great. Breakfast with fresh made pancakes instead of typical waffles was nice. Our room had a fridge and microwave. TV was old, but fine. Work out room... More

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See 4 more reviews by OklahomaMomOf3 for Santa Fe
Jonathan Perez, Manager at Holiday Inn Express, responded to this review
28 February 2012

Thank you for taking the time to review our hotel. We know just how valuable your time is and appreciate your feedback. It was our absolute pleasure to have you as our guest and we look forward to the next opportunity that we have to meet your needs at Holiday Inn Express in Santa Fe More

Roswell, New Mexico, United States
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 February 2012 via mobile

I booked this hotel as a quick stay over and was really impressed. We even received a phone call from the front desk asking if the rooms were satisfactory. The breakfast was very good.

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Jonathan Perez, General Manager at Holiday Inn Express, responded to this review
17 February 2012

Thank you for taking the time to offer feedback about your stay with us. I sincerely thank you for your review of our hotel. We surely enjoy what we do and love to hear about our guests' positive experiences.We are glad that you enjoyed your visit here in Santa Fe, NM at the Holiday Inn Express and we hope to... More

Buenos Aires
Contributor
17 reviews 17 reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

The rooms were clean. Linen and towells were clean as well and in good condition. Breakfast was fine. Staff was alright. The location is good because it is on the main road that takes you directly into downtown Santa Fe. If you are not driving I am afraid you will have to rely on taxis, because the hotel is about... More

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TX
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 31 October 2011

This is a nice clean HIE. It is in a safe area and well lighted at night. I wish it had an indoor pool. My only complaint is that the breakfast was not quite the quality I am use to at HIE.

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Texas USA
Top Contributor
79 reviews 79 reviews
Reviews in 46 cities Reviews in 46 cities
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 5 September 2011
1
person found this review helpful

The stay was OK but the building was older,smaller bathrooms and guest rooms and not up to the normal standards of Holiday Inn Express which is usually one of my favorites. I would go back if it had an OK rate otherwise there are plenty of other Hotels in Santa Fe,NM.

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Grapevine, Texas
Top Contributor
111 reviews 111 reviews
Reviews in 84 cities Reviews in 84 cities
118 helpful votes 118 helpful votes
2 of 5 stars Reviewed 26 August 2011
2
people found this review helpful

With all the lovely hotels in Santa Fe, I wouldn’t have put HIE at the top of the list. However, our decision to go to Santa Fe was made at the last minute and we typically look for HIE’s, so we opted to stay here for 2 nights. It’s quite a way from the downtown area, closer to the highway... More

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See 6 more reviews by lojo34 for Santa Fe

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4 of 5 stars Reviewed 15 August 2011

Check in was fast, elevators were convenient (only thing that needs updating), ample parking, room was up to date, frig, micro, comfortable bed, clean sheets, no noise, slept in late, missed free breakfast...six miles from the Santa Fe Plaza but we had a car so it was okay..Caution: construction down Cerrillos Rd., slow trafic.

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Kansas City
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 27 July 2011

While returning from a wonderful trip to Scottsdale, Arizona, we stayed at the Holiday Inn Express on Cerrillos Road. We were very disappointed. Having stayed in many hotels from this same chain, this one appeared to need a little attention to detail. The room itself was not bad, but the bed was hard, and the shower head was clogged. Needless... More

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Additional Information about Holiday Inn Express

  • Holiday Inn Express Santa Fe
  • Holiday Inn Santa Fe
  • Santa Fe Holiday Inn
Address: 3450 Cerrillos Road, Santa Fe, NM 87507
Price range (per night):* S$133 - 186

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Holiday Inn Express
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