This hotel is a wonderful place to stay. Rooms were very clean and comfortable while hotel itself had some great amenities. Breakfast was delicious and the evening bar/happy hour service and selection were a good choice. ALL staff members we encountered were very cheerful and helpful. Only issue was some bad room keycards but they had the problems fixed on... More

I have never been in a room as emaculate and perfect in every way. The bed, comforter, down pillows were so comfortable. The room was absolutey beautiful. The bath was prestine with a very nice shower. Had some fabulous happy hour food at the bar where the bar tender was very sociable and nice. Morning breakfast was included in the... More

Most unfortunately, we were bitten by bedbugs in this hotel. The problem could have easily been dealt with by fair and competent management. However, as a guest I was treated from my first call like I was being dishonest. Attempting to deal with a horrific experience as calmly and professionally as possible, only resulted in my being treated with dishonesty.... More

I've now stayed at the Best Western PLUS in Thousand Oaks Ca. four times, due to working in the area, and find it to be a great value. It has a great location, near lots of shopping . The free breakfast is fantastic and the morning breakfast crew are nice and cheerful. I found the front desk staff very helpful,... More

What a great stay. Friendly staff and clean room!!

From the time I checked in until the day I drove away, this hotel provided a comfortable, quiet and value-packed experience. The staff were all cordial, welcoming, cheerful and crisply professional. My room was clean, the bed gave a great night's sleep and the location was very convenient to freeways in any direction. The restaurant just off the lobby served... More

I had a short trip to Thousand Oaks. I stayed at The Best Western Plus two nights. I think the Plus in the name must be for location because not much else was great.This hotel is well used, shows its age. It's not dirty, but does not look clean as the facilities are worn out. It has the basics, bed... More

I was attending a conference at a nearby hotel but that hotel had filled up so I ended up booking at the Best Western Plus in Thousand Oaks. Wow,am I glad I did. Not only was it at least $20 cheaper than the hotel my colleagues stayed in, I had more services and a super-friendly staff. Whereas my friends had... More

Got this on Priceline and while I'm a big fan of Best Western properties this one is old and tired and dirty. Can't believe it is rated 3*, the same rating as the wonderful Marriott Courtyard also in this zone. But I would not be writing this review if it were not for what happened during check-in. I arrived 1:30... More